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Customer Reviews of Delray Honda

Review type:

Overall rating

4.9
4.94 out of 5 stars

(313 reviews)


Customer recommendations:

Yes (310)|No (3)

Brand New CR-V Hybrid Purchase

5 out of 5 starsby Pierre Odorico on 07/30/2025

The purchase of my brand new car was handled by Samuel Assisi and was very smooth and straightforward. Thank you to all at Delray Honda where I have been servicing my old CR-V for years.
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The following reviews are more than two years old. They are not included in the overall rating.
2083 reviews
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  • Delray Honda experience

    5 out of 5 starsby Honda CRV on 03/30/2023

    Delray Honda is our new go to for cars and service! Everyone is treated like a VIP. Our salesman Julio Fernandez listened to our needs and found us the perfect vehicle . Met Tod the General manager and feel we have a great team to work with now and in the future. All departments from insurance to finance gave us excellent service!!
  • Honda is family

    5 out of 5 starsby Jen on 03/28/2023

    Exceptional service and hard work to get me the most for my money! Love my new 2023 Honda HRV. Travis my salesman was informative and basically picked the car out for me! Thanks Travis! Alex and James the finance guys are awesome and flexible. They got me as close to my goal payments as possible. I wouldn’t go anywhere else they are like family! So grateful 😊
  • STEER Clear of Delray Honda

    1 out of 5 starsby Karen M on 03/28/2023

    Bought a vehicle at Delray Honda. Owed a refund to me for not even a huge amount of money; but money owed to me no less. Repeatedly promised "the check is in the mail" for 3.5 weeks now. Still no refund!! Dishonest at all levels of management including accounting/finance area. Great service to our faces to close a deal but poor follow through when their integrity and honesty was put on the line; therefore, lost all credibility. Dishonest and unfortunate for us. Delray Honda simply did not do the right thing after the deal closed when it counts most for recommendations and a continued relationship. When a dealership, from management to the accounting/finance dept does not maintain honesty, integrity and accountability to do the right thing, one must be suspect of their overall business practices. Steer clear of this dealership! and still no check
  • Super Service

    5 out of 5 starsby Karen G on 03/27/2023

    Service is always smooth, service reps are courteous and knowledgeable. Lyft service to/ from is appreciated. Special thank you to my service rep, Mike Young for taking the time to explain what needed to be fixed on my vehicle.
  • Service experience

    5 out of 5 starsby Service Experience on 03/26/2023

    I had my 2020 Civic services at Delray Honda. They provide good service in timely fashion, with professional and friendly staff. I would definitely recommend this dealership.
  • Five Stars

    5 out of 5 starsby Steven F on 03/19/2023

    Michael Young once again provided five star service! Serviced my vehicle quickly and made sure I understood the maintenance my vehicle required. Additionally, he gave me an idea what to anticipate in the next 6 months. True professional!
  • Great Service

    5 out of 5 starsby Marcie on 03/17/2023

    I tried to get tires at a place close to my home and they were a week out. I can't wait that long because I drive for a living. My husband told me to call the dealership (honda). They got me in right away. The tires were less in cost of what I paid in Colorado. I also had them do a couple other things to my car as well. They were timely and the service desk clerk was awesome (Gwen). Very efficient and professional. I will probably bring my car here from now on for any repairs.
  • Never disappointed

    5 out of 5 starsby Sharon ohalloran on 03/17/2023

    Always great service from Michael young. Returns calls gives me options and let’s me know cost and time required for service
  • Excellent Experience

    5 out of 5 starsby John Linn on 03/17/2023

    Great and professional folks, worked to make a fair deal. Add a great product and it’s a recipe for success. Thank you.
  • ??

    5 out of 5 starsby Pablo Lisa on 03/17/2023

    Excellence in customer service I felt I was treated by a family member
  • Excellent service

    5 out of 5 starsby LRB on 03/16/2023

    As always, I got an excellent service at Delray Honda and my service advisor Kathleen Willis always gives me excellent customer service!
  • Always Above and Beyond

    5 out of 5 starsby Ann Hirsch on 03/16/2023

    I keep coming back to Delray Honda because of my service manager, Kathleen Willis. She is very knowledgeable and customer oriented. I trust her advice about servicing my car in regard to what I must do immediately and what I can hold off on until my next. In these difficult times, it's important to trust the people you do business with.
  • Excellent service dept

    5 out of 5 starsby Eric S on 03/16/2023

    Mike Young in service is a true pro; he knows what he is doing and is very informative and helpful. I highly recommend Mike and Delray Honda for servicing your vehicle.
  • Excellent Customer Service

    5 out of 5 starsby Deborah on 03/16/2023

    Michael Young makes my life easy. He has been my service representative for many years. He is knowledgeable accommodating and trustworthy. They don't come any better than Mike
  • Excellent

    5 out of 5 starsby Harry on 03/16/2023

    Delray Honda provides excellent service. We/ve been dealing with Michael and he is great.
  • Exceptional

    5 out of 5 starsby Larry on 03/16/2023

    Right after we drove into the service lane, we were met by the same service representative we've had for the past 5 years. Always friendly & knowledgeable, we were promised our SUV in 2 hours, but it was delivered to us 30 minutes early (even with 2 additional repairs)! Our service rep applied our 10% Delray Honda discount coupon and sent us to our vehicle waiting just outside the door! Service with a smile!
  • Great Experience

    5 out of 5 starsby Edgardo on 03/16/2023

    This dealer was exceptional, the bent over backwards to get our business. GREAT JOB! Delray Honda.
  • 2014 Honda Accord

    5 out of 5 starsby Dan Gagnon on 03/16/2023

    Jorge Badia was very communicative and worked to give us the best guidance regarding the car repairs.
  • Fast, easy transaction

    5 out of 5 starsby dkny2fl on 03/15/2023

    Travis delivered a new vehicle to me in 8 days after I left a deposit. He had me out of the dealership within 2 hours for the purchase transaction which in my opinion is fast these days. Travis communicated clearly and promptly, demonstrated that he valued my time, and delivered the desired vehicle quickly when another area dealership struggled to get me one I had pre-ordered more than 3 months earlier. I was pleasantly surprised by the sales process and with my dealings with dealership staff. It was easy and I felt at ease throughout the sales process. Given still limited vehicle supplies and MSRP+ pricing in effect within the marketplace, I feel I received a fair deal on my vehicle.
  • Mr

    5 out of 5 starsby Dennis Levy on 03/14/2023

    Excellent professional service from Jeffrey Hernandez as always
  • Always Great Service

    5 out of 5 starsby Eric P on 03/13/2023

    Thanks again Michael Y. for the excellent and personalized service that you always provide. This is no surprise only a continuation of the quality care that I have always received from Delray Honda.
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