Rick Case Hyundai
Customer Reviews of Rick Case Hyundai
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Great deal, fast service!
by William Shoff on 03/20/2025
My experience at Rick Case Hyundai was pleasant, from the test drive to the process of financing. Everything was efficient, speedy, and most importantly professional.
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14 reviews
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Great deal, fast service!
by William Shoff on 03/20/2025My experience at Rick Case Hyundai was pleasant, from the test drive to the process of financing. Everything was efficient, speedy, and most importantly professional.Impressed
by LC on 12/20/2024updated 12/27/2024Great dealership. Everyone is super attentive and willing to help.Excellent place to shop for your new vehicle
by Joe on 12/20/2024updated 12/27/2024Always friendly staff and upfront pricing!Great customer service
by Christian Thomas on 12/20/2024updated 12/27/2024Everyone was friendly and helpful with ensuring I got the best value for my money.Rick case warranty sold me on a pre owned car
by Sandbarwilly on 12/20/2024Bought a Cadillac that didn’t have warranty from the factory but Rick case had a powertrain warranty includedNew car purchase
by Seth on 12/20/2024Ernesto the general sales manager helped me with my new vehicle purchase it was my dream vehicle and it was simple and easy.Great Service
by Max J on 12/20/2024I wasn’t expecting to buy a car, but after coming into the store, I was treated very well and decided to make a decision early.If I could rate more than 5 stars I would!!
by Lee on 12/03/2024updated 12/11/2024My overall experience was great. My salesman Jayden was extremely helpful, kind, and knowledgeable. Jayden made sure that none of my questions went unanswered which I greatly appreciated.THE BEST CAR BUYING EXPERIENCE
by Zach Muckey on 12/03/2024updated 12/11/2024I came in to Rick Case Hyundai in Weston after a terrible experience elsewhere. Met with Jayden and he provided me such a professional and calm experience. Highly recommend him if you are someone looking to buy at your own convenience.The perfect price
by El Moro resuelve on 12/03/2024updated 12/11/2024Great, straight forward pricing. Convenient and friendlyA very qualified Salesman
by Stephanie C on 12/03/2024updated 12/11/2024I highly recommend Luis Diaz at Rick Case Hyundai. He is a knowledgeable salesperson and guided me thru the entire process. This is the first time I had an amazing experience at a dealership. He made feel confortable with my decision and… never rushed me into anything I didn’t want like at other places. I am so impress with his professionalism the whole time.Rick Case Hyundai Davie is amazing
by Orlando Cashie on 12/03/2024I had a fantastic experience purchasing my vehicle here! The staff was friendly, knowledgeable, and genuinely cared about finding the right car for me without any pressure. The process was smooth and efficient, with every detail explained… clearly. From the excellent customer service to the great selection of vehicles, I left feeling confident and excited about my purchase. I highly recommend this dealership to anyone in the market for a new car!Super Easy!
by Jayden Batista on 12/03/2024Bought from Jayden great communication and great experience!Very Happy with the service advisor
by Cobras Phantom on 10/21/2024With my experience my service advisor Joel Arango was very attentive and explain what was needed for my vehicle.
The following reviews are more than two years old. They are not included in the overall rating.
412 reviews
Friendly and professional
by Dale on 07/30/2023I was very pleased with the service and efforts made to get my car repaired in a timely manner. I came for a routine oil change but also knew my axle boot was in need of replacement very soon. They confirmed that and were able to get a new… one ordered, delivered, and installed the same day. Aaron Clark was my service advisor and he did a great job making it all happen for me.Awful experience
by Marcos B on 03/23/2023Horrible customer service, I had a really bad experience. I went first an oil change few weeks ago. I booked the first appointment available like 3 weeks in advance because I didn't want to wait long.They took over 2 hours for a simple oil… change even though I was supposed to be first on line. When I tried to find out why it was taking so long, instead of an apology for the long wait, they gave me an attitude. Apparently customer service is not a priority for the people at Rick Case. When they told me that the car was ready, I went to the cashier to pay and I was told that the valet had my key. The valet couldn't find the key, and to make a long story short, 20 minutes later they found my key. Again, without even a simple apology for the inconvenience, I got a little impatience and the 2 kids from valet were basically mocking me saying goodbye, God bless you in a very ironic way. My next oil change is free because after 3 oil changes, the 4th is free. After that, I'm never going back to that dealership!!! And I am never buying a Hyundai again, Honda and Toyota are much better cars and now the cost is about the same. I left Rick Case Hyundai very disappointed to say the least!! Horrible experience, those people are super unprofessional and don't understand the importance of providing good customer service.Exceptional Service by Robert Toppas
by Gail Branch on 02/10/2023Robert Toppas went above & beyond to keep us updated on our Hyundai Sonata being serviced. He kept us informed on the status of the part ordered to fix the car. Robert was very professional, knowledgeable & certainly takes pride in his job.… He is also a great asset to Rick Case. Thank you very much.3hrs for an oil change
by Sarah Shah on 02/09/2023It was too long to wait nearly 3hrs for an oil change and tire rotationNew car
by Ross on 02/09/2023Dwyne is a star. He was so patient while we tried to decide on the car and features we wanted. After the sale he was so detailed moving our stuff from the old car to the new one. He even attached my house key and airtag to the new keysGreat upgrade
by R and R on 02/09/2023We came for a tune up and ended up with a buying a brand new, very much upgraded, car. Thanks to DwyaneSo happy with my new car!!
by Rosa Puentes on 02/07/2023They were so helpful and explained me everything because I was hesitant for a while but at the end the deal went great 👍 I’m so happy with my purchase ask for Ray Rodriguez 👌
Hyundai Tucson
Hyundai Santa Fe
Hyundai Elantra
Hyundai Palisade
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About our dealership
Rick Case Hyundai Davie has a massive selection of new and used vehicles in-stock, with endless options available. Known worldwide for our customer service and brand recognition, each member of our team works tirelessly to make our customers feel like family. It's the core value we live by each day.
We are conveniently located just off I-75, along Weston Road, minutes away from any location in Broward County. Don't wait! Find your new Hyundai at our dealership today!
What sets us apart
Rick Case Hyundai Davie is proud to participate in charity events year-round, including The Broward Heart Walk, the Drive for Supplies Back to School Event, and Bikes for Kids.
With Rick Case Hyundai Rewards, you can save hundreds, even thousands, on future purchases and expenses. Plus, get free car washes anytime and discount gas from our Honda store.
Early Lease Return or Exchange Program - no matter how much you owe, even if over mileage.
Double the nationwide factory warranty to 20 years / 200,000 miles on all new Hyundai vehicles. 10 year / 24-hour nationwide roadside assistance on all used vehicles.
Our guaranteed lowest price or your money back. If you are not completely satisfied, return the vehicle within 3 days or 300 miles (whichever comes first).
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Express Service
- Customer Lounge Area
- Automated Car Wash
Languages Spoken (1)
- Spanish