Rick Case Alfa Romeo
Customer Reviews of Rick Case Alfa Romeo
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by Xiomi Morales on 05/20/2025
Vendors still humans …
217 reviews
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Character & Class!
by Captain Chase on 07/18/2023Honest work, Fair Price & service with a smile!Worst experience ever
by Manny on 07/18/2023I leased a vehicle and when I went to buy it at the end of the lease it was a nightmare. Rino the salesman tried to manipulate me and lied to me for hours. I took me weeks to solve this situation. Thank God I was helped by Evian yesterday… and could finish with this issue. Never going back.Juan Guerra is a great Service Representative!
by Gregg Lickstein on 07/13/2023All good here - the Service Rep makes a difference. Juan Guerra is my recommendationRepair Tiee
by Lisa B on 07/11/2023I'm very happy with the service I received from Rick Case Alfa Romeo. My service tech Alain Lorenzo was very helpful in making sure my tire was replaced in a timely manner.Excellent service
by Diane G on 07/07/2023We worked with Jorge Ramirez - he was knowledgeable, polite and respectful, everything you would want in a sales person. We got the deal done and Jorge brought me the car the next day, he took the time to explain how to use all the features… in the car and set up apple car play. Couldn't have had a better experience. Highly recommend Jorge at Rick Case Alfa Romeo!Why use Rick Case?
by HNC on 07/03/2023Mr Guerra is always pleasant and understanding. She has never been rude, but always patient and courteous and explaining what may have happened to the car. In addition, he ensures the fact that you have a way home and in most cases, should… you need a ride back to the dealership to get you a ride back to the dealership. I would recommend him for your service advisor and Rick Case to get your car serviced and even the purchase from they do follow up on everything.Alfa Romeo Giulia …Passion in Motion🧨🔥💥
by Mark on 06/30/2023The best!!!Beautiful, spacious, friendly dealership.Service Department
by Jas on 06/29/2023If you want your car back the same day….. count on this dealership to give you your car back after a whole WEEK!!! Kevin Bonilla is the worst''A Flawless Service Victory''
by Mike Ore on 06/26/2023Service Director Juan Penton is extremely attentive and very professional. He went out of his way to make sure ALL of the mechanical needs of the new 2022 Alfa Romeo were taken care of. The vehicle only has 5k and it is a year old and Mr.… Penton understands any frustrations that a mechanical fault can cause an individual when these mechanical issues arise. Many Thanks To An Excellent Team Mr. Juan Penton\ ''A Flawless Service Victory''Caring service
by Esteban G on 06/25/2023Rick Case service center helped me tremendously by accepting to service my Stelvio without having an appointment. The service Representative inquired my concerns and agreed to provide me a Lyft to and from home while my car was serviced. I… had unfortunately wasted my time by visiting a different Alfa Romeo service center where I was told to wait until June 30th. I felt confident and relieved with a detailed report for Rick Case Service Center.Fast service and professional
by Marcos on 06/25/2023Everything goodI was in a “hot” bind and Juan was right on time!!
by Notes From A Coach on 06/23/2023For about a month I had been dealing with my AC not cooling.. I thought that it was just hot in Miami, but it only got worst! Driving to a Real Estate appointment I was literally sweating nonstop in the car. I called and the call service… representative answered was not very accommodating. I was offending by her unwillingness to understand my discomfort. She said I would have to leave my car. There aren’t any loaners but I had no ride home or to conduct my business. I left my number for a representative to give me a call. Well, Juan came to the rescue! He called and listened to me and said let me see what I can do. No promises but I’ll try. Within the hour he called me back and said come on in! We have a loaner and we can get you in today! I was so elated (still sweating perversely!) Juan was amazing. He got me in my loaner and back to business. My AC was repaired and two days later I was able to pick up my Alfa Romeo Stelvo and ride off in the cool of a nice blowing AC❤️! Thank you Juan for your outstanding service!Reliability and Peace of Mind
by Carlos on 06/23/2023Out of all my vehicles, purchasing my Alfa Romeo at Rick Case Alfa Romeo in Davie was the best experience. Now I just went for my first service to the car and Adam Littman was my service representative. He is obviously very experienced… and knowledgeable, but also compassionate. My car runs like new and I have no worries on the road. Definitely try them out if you haven't.Above and beyond service
by Alfadriver on 06/22/2023I leased two Alfa Romeo’s . From the time I walked in till I left I was treated with respect enthusiasm and real customer care. They did everything they could to get me what I wanted. I went to another dealership first but they cannot… compare. I’ll be a repeat client!Great!
by Leo on 06/19/2023They do busines straight forward, easy to deal withGreat service
by Kerry on 06/14/2023Went in for an oil change- Jorge was great and service exceptional.Good experience overall
by Kirk Johnson on 06/14/2023Ended up with a fair lease price on a well equipped Stelvio. Felix was knowledgeable, respectful and low pressure. Would have been 5 stars except I never got some promised swag from their Maserati merch store.Bad customer service! Would not purchase another vehicle from this dealer.
by Anita on 06/10/2023The car purchasing process was ok but dealing with the service department is frustrating. They are expensive and don't have loaner vehicles available for customers on a consistent basis. I always dread having a car problem that needs… service from this dealer.Good for the loaner. And that’s it.
by Andre Fontes on 06/10/2023Left my car to service engine failure light. I appreciated the fact the the dealer offered me a car loaner, meanwhile my car was in service. And that’s it. The service per si is poor; consultants couldn’t care less about you. It’s not an… enjoyable experience at all. Don’t recommend it at all.Kevin is the Best!!!!!!!!!!
by Eric Guillen on 06/10/2023Love my Service manager, Kevin. Very friendly, cordial, professional, and extremely attentive. Really makes you feel good under his care.Alfa Romeo is NOT Honda
by Frank on 06/10/2023First and foremost before I start, I absolutely love my brand new Alfa, Romeo, Stelvio, Veloce and my new car sales experience was great. This was my first visit to Rick Case Alfa Romeo Service. I am going to be very honest no sugarcoating… here with the hope Rita Case makes some changes because going forward I would like to have the same favorable experiences with Rick Case service that I had with BMW. I am a previous 20 year BMW owner and have to say there’s absolutely no comparison in the service departments between Holman BMW of Pembroke Pines and Rick Case Alpha Romeo service. From the start it doesn’t have a luxury car look or feel, no customer waiting area. I took a walk around the back where they service and let me just say to be kind once again, no comparison to the BMW customer waiting area that you could see your vehicle getting worked on through a large picture window to the air-conditioned pristine shop area. You can do this while you’re there drinking complimentary coffee, eating bagels/donuts and drinking soda or water. There’s also a big screen TV to view as opposed to the loud Latin music playing in Rick Cases service area .Upon picking up my Stelvio and being told that what I brought it in for, was taken care of only to find when I returned home and restarted the vehicle the same service message I brought it in for came up on the dash. I could continue with a bit more negativity, but I will stop here with the hope that Rita Case does what she should for a luxury car dealership and I will have a long-term service relationship with them. Rita please make me a long term loyal Rick Case, Alfa, Romeo Customer.
About our dealership
Rick Case Alfa Romeo has a massive selection of new and used vehicles in-stock, with endless options available. Known worldwide for our customer service and brand recognition, each member of our team works tirelessly to make our customers feel like family. It's the core value we live by each day.
We are conveniently located just off I-75, along Weston Road, minutes away from any location in Broward County. Don't wait! Find your new Alfa Romeo at our dealership today!
What sets us apart
Rick Case Alfa Romeo Davie is proud to participate in charity events year-round, including The Broward Heart Walk, the Drive for Supplies Back to School Event, and Bikes for Kids.
Double the nationwide factory warranty to 10 years / 100,000 miles on all new Alfa Romeo vehicles. 10 year / 24-hour nationwide roadside assistance on all used vehicles.
Early Lease Return or Exchange Program - no matter how much you owe, even if over mileage.
With Rick Case Alfa Romeo Rewards, you can save hundreds, even thousands, on future purchases and expenses. Plus, get free car washes anytime and discount gas from our Honda store.
Our guaranteed lowest price or your money back. If you are not completely satisfied, return the vehicle within 3 days or 300 miles (whichever comes first).
Amenities
- Instant Financing
- Complimentary Car Wash
- Television
- Express Service
- Vending Machines
Languages Spoken (1)
- Spanish