Customer Reviews of AutoNation Toyota Weston
Review type:
Buyer
Buyer
by Stupidname on 04/22/2025Good salesman. Sales mgr almost screwed up a sales by strange unreasonable item. Next day sale was made that I felt was a good value for allHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
service to my highlander 2029
by Nelson36 on 03/19/2025excelente atencion a mi y a mi vehiculo..muy profesionalHola, ¡es muy importante para nosotros que haya elegido nuestro concesionario! Si necesita más ayuda, nuestro equipo está disponible para hablar con usted. ¡Buen viaje!
excellent customer service
by Juantorrea on 02/11/2025They are efficient, fast and try to meet the expectations you have about the purchase of your vehicle. Thanks to the sales team, especially Mercedes Hernandez.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Weston! Don't hesitate to call us if you ever need anything. Be safe on the road!
Lam
by CamryLam on 01/18/2025Everyone we worked with was wonderful. Our sales rep, Alex, was exceptionally kind and great to work with. Very upfront and honest with us, snd great ti work with.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Weston. Don't hesitate to call us if you ever need anything. Be safe on the road!
THANK YOU, MERCEDES HERNANDEZ
by Glenda R. on 12/21/2024I leased my new Toyota Cross Hybrid from AutoNation Toyota Weston. I want to thank my salesperson, Mercedes Hernandez, for an excellent experience. She has kept in touch to answer any questions about my driving experience with the new car.… I recently had my car in for service, and Mercedes visited me in the waiting room. She made me hot tea, sat down with me, and answered all my questions about the car. I want to thank Mercedes, and commend her for her professionalism, kindness, and knowledge as a representative of my favorite car dealer, Toyota Weston. I will return for my next lease in the future, and I will ask Mercedes to guide me through the experience.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Got my first car!
by Maria A on 12/01/2024As a first time buyer I had an amazing experience at AutoNation Toyota Weston. They were incredibly considerate of my financial situation, worked with me kindly throughout, and meticulously clarified everything. The greatest sales counselor… ever is Merces Hernández! She once assisted my dad, and she made such a great impact that we came back for her. She is understanding of everyone's circumstances during this process, so don't hesitate to contact her if you need anything.Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Despicable Finance Department
by DS on 10/10/2024updated 10/17/2024Extremely distasteful, dishonest, and dismissive dealership and management. We wanted a car, and planed to buy a car on Sept 29, 2024. We left with a beautiful car, but the we were bamboozled big time by the financial department, on the… payment terms, credit check (running through banks they were not supposed to because they get an incentive to go with their financial institution), adding on without informing us of an extremely expensive maintenance package. Corporate has been informed and an investigation opened up. The GM, the finance director Hassan, and finance guy James M. are absolutely despicable. They made an easy purchase turn into a nightmare, then attempted to deny their incompetence. Even tried to tell us since papers were signed there is no going back, after they committed fraud, and tried to cover up that there was a 30 day time period to cancel. They lied, tried to intimidate, were disrespectful, and committed fraud. Unfortunately for them I have worked in multiple car dealerships and know exactly what to look for. Adding to the fact that the GM called within an hour of leaving the dealership after confronting them and calling Auto Nation to open an investigation, so he can apologize and ask how he can further help. When less than an hour ago he was disrespectful, dismissive, and deceitful. All of a sudden he wants to apologize. Our sales person was sweet tho. That was the only okay experience.Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Mr. Mauzy
by Roscoep on 09/18/2024updated 09/26/2024Pleasant folks to deal with.Omar (salesman) is knowledgeable and pleasant to work with. Mark was willing to negotiate and treated my wife and I with respect. Nick in Finance reviewed details of financing, and I felt fully informedHi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchase experience
by Oswaldo on 08/30/2024updated 09/06/2024This is my first time buying a car. Axel and James, who assisted me, were very kind. They made my experience incredibly smooth and hassle-free. From start to finish, they made sure I understood the process and was comfortable with… everything. I would definitely recommend this location to anyone looking to buy a carHi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Toyota Weston and we hope to be of service again in the future.
Tire pressure light was on
by Blessed on 08/16/2024Rashan was a great help. He accommodated me. He knew what was needed to be done after I explained about tire pressure light comes on and off. Time frame was accurate.Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales Associate Benny
by No nonsense on 08/09/2024Sales associate Benny was extremely helpful, patient and knowledgeable about the vehicle I was looking for. Very patient and not pushy with a first time buyer. I would recommend Benny as someone to consult with if interested in purchasing a… vehicle with no pressure added.We appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service at AutoNation
by Glenn Barry on 08/01/2024Excellent service, I couldn't be more pleased with my purchase. Staff was professional and caring.Hi Glenn, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Car-Buying Experience
by Camilo A. on 07/25/2024My car-buying experience at AutoNation Toyota was exceptional. They had a wide range of inventory evailable, allowing me to test drive and view specific models in various colors and features. The sales consultant, Axle Cedeno, was… outstanding. Unlike my past experiences with car salesmen, Axle was honest and straightforward from the start, making the entire transaction smooth and easy. I highly recommend this dealer and Axle to anyone looking to buy a reliable car.Hi Camilo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Weston and we hope to be of service again in the future.
Great attention from Benny
by Julio R on 07/15/2024Benny was very flexible to accommodate to my schedule, showed me the cars a wanted to test drive and made the whole experience an enjoyable oneHi Julio, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent
by Thatiana on 07/03/2024my best decision! Excellent car, dealer and brandHi, we appreciate you taking the time to leave us a response, Thatiana! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great car, Great Salesman but Avoid
by Escalade on 04/09/2024Dealership asked me to write an "honest review" so here it is. New car purchase. Vehicle hard to find. Been in contact with probably 12 dealerships in 2 states over 6 months This dealership was the first one to have the vehicle I wanted… without adding a lot of dealer installed options to jack-up the price. Salesman was helpful and I would buy from him if he worked elsewhere. Trade-in was a negative experience, finance consultant was even worse. Sold me things we did not talk about and what we did talk about the full price was never disclosed. Took me two months to get those credited back to the loan. Their licensing mistake cost me $100+ which they refused to reimburse me for. Never took any responsibility for their conduct or errors. Everything was always my fault.Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Weston take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-4867. We hope to hear from you.
Dealership responded saying they take reviews "very seriously" and would like "to make this up" to me. They asked me to contact the general manager and gave the dealership general number. They don't provide the general manager's name or direct phone number. My interpretation of that is they want to have the appearance of being responsive but if they were really responsive they would give me a direct person to contact, not just their generic phone number. Until I have a specific person and number to call I am not going to get bounced around in a phone tree like I was bounced around during the dealership purchase experience. Nothing they have done or said so far has indicated any desire on their part to improve my review or change my opinion of this dealership.
Purchase of Toyota RAV4 XLE Premium AWD
by Kim Lattimer on 04/05/2024I was very pleased with the service received by Manny Sanchez, Salesman. We did a lot of the preliminary work over the phone, before making the 2 hour trip to Weston to test drive and finalize the sale. We got it all done in about 2 1/2… hours and I was on my home with my new vehicle.Hello Kim, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I bought a RAV in Autonation Weston
by Mauricio on 03/15/2024I bought a RAV in Autonation Weston, Luis Molina attended us and he was amazing, thanks Luis for your patience and customer service.Hello Mauricio, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Weston! If you ever need help, just give us a call. Happy motoring!
Highlander
by Anthony on 03/10/2024Last week I purchased a preowned Highlander in excellent condition, and the purchase was smooth and easy. I had reached out ahead of time so as soon as I arrived, my sales rep, had the car ready for a test drive. She had my trade quickly… appraised and put me with a financing rep. He was also very efficient with his work. They were able to get me out the door quickly. I appreciate everything they did to help me and I would buy from AutoNation again.Hi Anthony, thank you again for taking the time to let us know how we did. We hope you have a great day!
Customer
by Alfmar86 on 03/06/2024My wife and I recommend AutoNation Toyota of Weston to all family & friends. Every team member at this dealer was very professional, courteous, friendly, knowledgeable and did everything possible to help find the right car at a good & fair… price. We have visited quite a few Toyota dealers & this one really is the #1 Best! They really care about each customer.Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Weston. If you ever need help, just give us a call. Happy motoring!
New Car Purchase
by SMW1988 on 02/26/2024This car purchase was so easy and seamless. Omar was absolutely amazing with assisting me in picking out a car. Andres was extremely helpful with getting me the best deal. I will definitely be a repeat customer.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Savy Robinson on 04/23/2025