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Jim Browne Citrus Chrysler Dodge Jeep Ram

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Customer Reviews of Jim Browne Citrus Chrysler Dodge Jeep Ram

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Overall service rating

4.8
4.82 out of 5 stars

(56 reviews)

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56 service reviews
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  • Excellent Service

    5 out of 5 starsby MarkV33545 on 08/28/2025

    I took my 2022' Dodge Durango AWD RT in because of A/C Issues and recalls. My service consultant Scott was very welcoming and went over my concerns. I picked up my vehicle a few days later with cold a/c and recalls completed. I'm very pleased and highly recommend this dealership!!!
    • Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

      by Neil Snied on 08/29/2025


  • Jeep Service

    5 out of 5 starsby Jeep#12 on 08/14/2025

    It went so smoothly. I scheduled an appointment with Macy. Once I got there she met me outside and got everything set up quickly. She kept me informed of what was being done up to it being completed. Thank you again Macy for great customer service as always
    • Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

      by Neil Snied on 08/15/2025


  • Lifetime warranty

    5 out of 5 starsby Aaronseekins on 07/29/2025

    AC broke and Scott did everything to get it fixed and back to me in a timely manner.
    • Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

      by Harrick Newman on 07/30/2025


  • Great service again. I love having Jim Browne as a dealership.

    5 out of 5 starsby W. .M. Lewis on 07/04/2025

    Went in for my ninth 5000 mile oil change with a coupon. Zach honored the coupon with no questions asked. Last oil change I admit the service advisor tried to upsell me to the tune of 300.00. That was the only time in 5 years of ownership. Almost didn’t go back but glad I did. The coupon price plus tax was all I paid. The low-tire warning came on as I left home on a cool morning. I didn’t mention it but they brought the tires up to proper inflation without charge or even mentioning it. The original purchase was an excellent experience also (if you have been to other dealers you know what I mean). I love having Jim Browne as a dealer. I drive an hour each way even though there is a dealer 10 miles away. My only criticism is price of parts I have purchased. They cost MORE than MSRP. Every other aspect of the dealership has been great!!!

  • Transmission replaced

    5 out of 5 starsby William on 05/26/2025

    Chrysler Dodge of Dade City did a wonderful job of replacing my transmission at no cost with their lifetime warranty Scott the service man kept me informed very well and updated on the update on my truck
    • Hi William, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Browne Chrysler Dodge Jeep RAM of Dade City! We are always more than happy to assist you if anything else comes up. Take care!

      by Peter Joyson on 05/27/2025


  • Dealer service I can trust

    5 out of 5 starsby Lakejplayer on 05/01/2025

    Jim Browne Chrysler Dodge Jeep RAM of Dade City has a service department that is hard to beat. Their service representatives are friendly and easy to talk with. They give quotes that actually match the final bill. They do not try to sell you services that are not needed. And, if necessary, the service manager is always available to talk to you.
    • Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

      by Gabi Porter on 05/03/2025


  • Great service !!!

    5 out of 5 starsby Ram 2500 on 04/21/2025

    Always very professional fast and top-quality service, staff is very knowledgeable and friendly it's a pleasure to do business with this dealership. Keep up the good work.
    • Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Mia Terrence on 04/23/2025

  • Owner

    5 out of 5 starsby Gee Marr on 03/25/2025
    updated 04/01/2025

    100% satisfied with staff at Jim, Brown Dodge in Dade city Florida. They made everything go as smooth as possible. Very satisfied with the service I received.
    • Hello Gee, we're happy you found our staff to be so supportive during your experience here at Jim Browne Chrysler Dodge Jeep RAM of Dade City. We are always more than happy to assist you if anything else comes up. Take care!

      by Joseph Lee on 04/02/2025

  • Ram BW service

    5 out of 5 starsby Bwagflorida on 03/30/2025

    Professional services from the appointment set up w Macy throughout the process Great job 👏
    • Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

      by Stephanie Mavis on 03/31/2025

  • Routine maintenance

    5 out of 5 starsby Grassroots on 03/27/2025

    As always the service process is fast,efficient and seamless.
    • Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Kiara Dou on 03/29/2025

  • 2500 SCR service

    5 out of 5 starsby hcaceree on 03/21/2025

    Gene and his team at the dealer where able to diagnose the Ram, go over the issues, the recalls and such. Although these trucks are notorious for the DPF, SCR, constant regen issues Gene and his team were able to get the truck in a timely manner and service.
    • Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Roman Brooks on 03/23/2025

  • Oil change

    5 out of 5 starsby Bubbafine on 03/14/2025

    Excellent service just wish it was a little faster
    • Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Kiara Dou on 03/15/2025

  • owner

    5 out of 5 starsby robert ,j&b on 03/14/2025

    great price on repairs,in and out quick
    • Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Kiara Dou on 03/15/2025

  • Service

    5 out of 5 starsby William on 02/28/2025
    updated 03/10/2025

    Scott was very professional at his job and kept me well informed what was wrong with my truck and took time out of his way to make sure if I didn't need anything
    • Hi William, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Destiny Jarvis on 03/11/2025

  • Jeep

    5 out of 5 starsby Shannon on 02/28/2025

    Fast and reliable
    • Shannon, thank you so much for your high rating!

      by Rowan Tanner on 03/01/2025

  • Reliable service

    5 out of 5 starsby H OConnor on 02/27/2025

    I have always had a great experience with them. They are professional, honest and very helpful.
    • Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

      by Phoenix Grant on 02/28/2025

  • Grand Cherokee service

    5 out of 5 starsby BwagnJeep on 02/06/2025

    From check in w Macy through the service and payment all went smoothly! Great work! Great experience!
    • Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

      by Nia Sterling on 02/08/2025

  • Very good service.

    5 out of 5 starsby Wambleyburg on 01/21/2025

    So far, I have been extremely satisfied with the sales and service that I’ve gotten from Jim Browne Chrysler Jeep. Fast and extremely helpful service. Highly recommended.
    • Hi, we are pleased to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

      by Rose Schmidt on 01/21/2025

  • Service

    5 out of 5 starsby pepa4724 on 01/13/2025

    Vere good Gene was Great got me in and out.
    • Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Mia Terrence on 01/14/2025

  • Recall/tire replacement

    5 out of 5 starsby Art brasch on 01/11/2025

    From start to finish with any repairs on my truck the service department always makes it very smooth
    • Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Roman Brooks on 01/12/2025

  • Sporty Ride

    5 out of 5 starsby Sheree C on 01/03/2025

    I like the response time it's quick and efficient and they really don't keep you waiting
    • Hi Sheree, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Beckett Adams on 01/05/2025

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