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Jim Browne Citrus Chrysler Dodge Jeep Ram

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Customer Reviews of Jim Browne Citrus Chrysler Dodge Jeep Ram

Review type:

Overall rating

4.8
4.83 out of 5 stars

(84 reviews)


Customer recommendations:

Yes (80)|No (4)

Jim Browne jeep

5 out of 5 starsby Kim Musso on 08/26/2025

The best ever they treated me with respect Paul coats and the finance manager beau went above and beyond saved me a lot of money. I am definitely telling my friends and family. to shop at Jim Brown, and ask for Paul coats to help them with the purchase of a new car.
  • Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

    by Sandy Karon on 08/28/2025

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84 reviews
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  • Excellent Service

    5 out of 5 starsby MarkV33545 on 08/28/2025

    I took my 2022' Dodge Durango AWD RT in because of A/C Issues and recalls. My service consultant Scott was very welcoming and went over my concerns. I picked up my vehicle a few days later with cold a/c and recalls completed. I'm very pleased and highly recommend this dealership!!!
    • Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

      by Neil Snied on 08/29/2025

  • Jim Browne jeep

    5 out of 5 starsby Kim Musso on 08/26/2025

    The best ever they treated me with respect Paul coats and the finance manager beau went above and beyond saved me a lot of money. I am definitely telling my friends and family. to shop at Jim Brown, and ask for Paul coats to help them with the purchase of a new car.
    • Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Sandy Karon on 08/28/2025

  • Jeep Service

    5 out of 5 starsby Jeep#12 on 08/14/2025

    It went so smoothly. I scheduled an appointment with Macy. Once I got there she met me outside and got everything set up quickly. She kept me informed of what was being done up to it being completed. Thank you again Macy for great customer service as always
    • Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

      by Neil Snied on 08/15/2025

  • Lifetime warranty

    5 out of 5 starsby Aaronseekins on 07/29/2025

    AC broke and Scott did everything to get it fixed and back to me in a timely manner.
    • Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

      by Harrick Newman on 07/30/2025

  • 2025 Jeep Wrangler Sport Purchase

    5 out of 5 starsby DMartinez on 07/10/2025

    Everyone made this the easiest car purchase I have ever had. Quick, painless...just a great experience overall. I highly recommend the staff at Jim Browne.
    • Hi, thank you for your fantastic review! Our goal is always to make the car-buying process quick and painless for our customers. We're glad you had a great experience with our staff at Jim Browne. Thank you for your recommendation!

      by Rose Schmidt on 07/13/2025

  • Great service again. I love having Jim Browne as a dealership.

    5 out of 5 starsby W. .M. Lewis on 07/04/2025

    Went in for my ninth 5000 mile oil change with a coupon. Zach honored the coupon with no questions asked. Last oil change I admit the service advisor tried to upsell me to the tune of 300.00. That was the only time in 5 years of ownership. Almost didn’t go back but glad I did. The coupon price plus tax was all I paid. The low-tire warning came on as I left home on a cool morning. I didn’t mention it but they brought the tires up to proper inflation without charge or even mentioning it. The original purchase was an excellent experience also (if you have been to other dealers you know what I mean). I love having Jim Browne as a dealer. I drive an hour each way even though there is a dealer 10 miles away. My only criticism is price of parts I have purchased. They cost MORE than MSRP. Every other aspect of the dealership has been great!!!
  • Transmission replaced

    5 out of 5 starsby William on 05/26/2025

    Chrysler Dodge of Dade City did a wonderful job of replacing my transmission at no cost with their lifetime warranty Scott the service man kept me informed very well and updated on the update on my truck
    • Hi William, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Browne Chrysler Dodge Jeep RAM of Dade City! We are always more than happy to assist you if anything else comes up. Take care!

      by Peter Joyson on 05/27/2025

  • Great Experience

    5 out of 5 starsby AlissaA on 05/06/2025

    I had a fantastic buying experience at Jim Browne dealership in Dade City. Everyone I interacted with was incredibly nice and professional, and they didn’t waste time or play games when it came to getting me into a payment range I was comfortable with. My salesman, James Lancaster, was absolutely amazing — straightforward, helpful, and genuinely committed to making the process smooth. My mother and grandmother came with me when I bought my Jeep, and they were also very impressed with how kind and welcoming everyone was, including the finance department. Having worked in dealerships myself and dealt with many others when I was a commercial manager, I can confidently say this was by far the best dealership experience I’ve ever had. If you’re looking for a no-nonsense, customer-focused place to buy your next vehicle, I highly recommend Jim Browne Dade City.
    • Hello Alissaa, we're happy you found our staff to be so supportive during your experience here at Jim Browne Chrysler Dodge Jeep RAM of Dade City. We are always more than happy to assist you if anything else comes up. Take care!

      by Andy James on 05/06/2025

  • Dealer service I can trust

    5 out of 5 starsby Lakejplayer on 05/01/2025

    Jim Browne Chrysler Dodge Jeep RAM of Dade City has a service department that is hard to beat. Their service representatives are friendly and easy to talk with. They give quotes that actually match the final bill. They do not try to sell you services that are not needed. And, if necessary, the service manager is always available to talk to you.
    • Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

      by Gabi Porter on 05/03/2025

  • Great service !!!

    5 out of 5 starsby Ram 2500 on 04/21/2025

    Always very professional fast and top-quality service, staff is very knowledgeable and friendly it's a pleasure to do business with this dealership. Keep up the good work.
    • Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Mia Terrence on 04/23/2025

  • Great experience

    5 out of 5 starsby PVGLIDE52 on 04/08/2025

    Jim Browne in Dade City helped me purchase a pristine used 2023 Mustang GT. The salesman Caleb was very professional as was everyone at this dealership. Highly recommend these folks
    • Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Browne Chrysler Dodge Jeep RAM of Dade City! We are always more than happy to assist you if anything else comes up. Take care!

      by Sydney Turner on 04/09/2025

  • Owner

    5 out of 5 starsby Gee Marr on 03/25/2025
    updated 04/01/2025

    100% satisfied with staff at Jim, Brown Dodge in Dade city Florida. They made everything go as smooth as possible. Very satisfied with the service I received.
    • Hello Gee, we're happy you found our staff to be so supportive during your experience here at Jim Browne Chrysler Dodge Jeep RAM of Dade City. We are always more than happy to assist you if anything else comes up. Take care!

      by Joseph Lee on 04/02/2025

  • Ram BW service

    5 out of 5 starsby Bwagflorida on 03/30/2025

    Professional services from the appointment set up w Macy throughout the process Great job 👏
    • Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

      by Stephanie Mavis on 03/31/2025

  • Routine maintenance

    5 out of 5 starsby Grassroots on 03/27/2025

    As always the service process is fast,efficient and seamless.
    • Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Kiara Dou on 03/29/2025

  • Grand Cherokee Purchase

    5 out of 5 starsby William B on 03/23/2025

    We were never pressured, and even allowed to take home a vehicle, that we ended up not buying, for the entire weekend. After purchasing our beloved jeep grand Cherokee L the salesman even offered to come to our house to help us program the garage door opener.
    • Hello William, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Aurora Saccone on 03/26/2025

  • Best Dealer ever!

    5 out of 5 starsby Eddie O on 03/21/2025

    I've purchased over 40 new cars in my life (yes 40) and visited many dealers - but I gotta say that Jim Browne CJDR of Dade City is by far the best I have ever made a deal with. The Sales and Service department staff are very friendly and professional. But I have to tip my hat to my sales guy Paul Coats!!!! The Sales manager Jerry and the GM Dale is amazing too! Great Deal, Great price, Fair on my trade and a total pleasure to do business with. I will be a customer for life! Thank you guys! Eddie Santini
    • Hi Eddie, thank you for taking the time to leave a review for us at Jim Browne Chrysler Dodge Jeep RAM of Dade City. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by Beckett Adams on 03/25/2025

  • 2500 SCR service

    5 out of 5 starsby hcaceree on 03/21/2025

    Gene and his team at the dealer where able to diagnose the Ram, go over the issues, the recalls and such. Although these trucks are notorious for the DPF, SCR, constant regen issues Gene and his team were able to get the truck in a timely manner and service.
    • Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Roman Brooks on 03/23/2025

  • Oil change

    5 out of 5 starsby Bubbafine on 03/14/2025

    Excellent service just wish it was a little faster
    • Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Kiara Dou on 03/15/2025

  • owner

    5 out of 5 starsby robert ,j&b on 03/14/2025

    great price on repairs,in and out quick
    • Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Kiara Dou on 03/15/2025

  • Service

    5 out of 5 starsby William on 02/28/2025
    updated 03/10/2025

    Scott was very professional at his job and kept me well informed what was wrong with my truck and took time out of his way to make sure if I didn't need anything
    • Hi William, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Destiny Jarvis on 03/11/2025

  • Jeep

    5 out of 5 starsby Shannon on 02/28/2025

    Fast and reliable
    • Shannon, thank you so much for your high rating!

      by Rowan Tanner on 03/01/2025

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