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Customer Reviews of Mercedes-Benz of Coral Gables

Review type:

Overall rating

4.9
4.9 out of 5 stars

(40 reviews)


Customer recommendations:

Yes (39)|No (1)

This is what buying a car should feel like!

5 out of 5 starsby H28Perez on 03/12/2025

Wonderful experience buying my vehicle from MB of Coral Gables, FL. Edwardo Calderon was my go to person. No pressure, very transparent, communicated well and worked with his colleagues to ensure my satisfaction. Thank you to everyone at MB of Coral Gables.
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The following reviews are more than two years old. They are not included in the overall rating.
412 reviews
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  • Exceptional Experience

    5 out of 5 starsby Kirk Menendez on 07/27/2023

    - This review was published during previous ownership

    Exceptional product, service, attention and experience. Salesperson Donovan Woodbridge is a class act and an utmost professional.
  • Top Notch

    5 out of 5 starsby Kyle Harrison on 07/19/2023

    - This review was published during previous ownership

    I had an exceptional experience buying my vehicle from Mercedes-Benz of Coral Gables. From my sales rep Rick all the way up to the General Manager Richard I was treated extraordinary, like family. They found the exact car I wanted and made the entire purchase process seamless. They even gave me a tutorial on using all the features.
  • Carlos Pereda

    5 out of 5 starsby Nasser Eftekhari on 07/02/2023

    - This review was published during previous ownership

    Carlos Pereda is an outstanding professional with excellent knowledge, caring attitude and pleasant personality
  • Smooth and Seamless

    5 out of 5 starsby Wesley Dsilva on 05/30/2023

    - This review was published during previous ownership

    Car buying can be an incredibly difficult ordeal, but that is not the experience I had. The process was smooth, quick and efficient. The entire staff was friendly and knowledgeable. I spent more time there getting a tutorial of my car and all of it's features than the entire car buying process. Frank made the entire process seamless. Before I knew it, I was driving out of the dealership with my new EQS.
  • Excellent customer service

    5 out of 5 starsby Diana Lankenau on 05/26/2023

    - This review was published during previous ownership

    Courteous and knowledgeable salesperson. Finance manager deal maker. Best teamwork for wheels!! I’m super happy with my car deal!
  • Smooth sale

    5 out of 5 starsby L Massirman on 05/20/2023

    - This review was published during previous ownership

    All the staff is friendly, accommodating and detailed. I have been with this dealership for many years for good reason!
  • buying experience

    5 out of 5 starsby Gary Cohen on 05/17/2023

    - This review was published during previous ownership

    I reached out to Antonio Toro at the dealership to see if he could locate a specific car for me. He got back to me very quickly with several options and quickly made the car I selected available for a test drive. Once I decided to buy the car the transaction went very quickly with Antonio and the sales/finance guy, very streamlined and professional.
  • Outstanding

    5 out of 5 starsby Outstanding on 04/22/2023

    - This review was published during previous ownership

    Our salesman Carlos, Pereda was outstanding as always. We have bought probably a dozen cars through him over many years. Wouldn't buy a car through any other salesman.
  • Outstanding

    5 out of 5 starsby Ricardo Martinez on 04/08/2023

    - This review was published during previous ownership

    I couldn’t possible be happier with my vehicle. Ricardo at Mercedes Benz is truly the best.
  • Excellent

    5 out of 5 starsby Neo on 04/03/2023

    - This review was published during previous ownership

    Exceptional experience coming from an exceptional team.I received a truly honest advise from my sale consulting agent (Carlos Pereda). No hassle, no hidden fees.
  • Definitely not my last Mercedes

    5 out of 5 starsby Gustavo Santoro on 03/14/2023

    - This review was published during previous ownership

    Wow, we couldn't be more happy with our purchase, we came looking for a GLB as our budget wasn't enough for a more expensive model, guess what, Josue De Jesus from sales department was able to configure a GLE within our budget. We couldnt believe it. What a great service. Panorama Sunroof, auto parking, and so many features!!! What a great car. You have a new MB fan here and a loyal customer to Mercedes Benz of Coral Gables. Ask for Josue!
  • Excelente servicio

    5 out of 5 starsby Lidia on 03/11/2023

    - This review was published during previous ownership

    Hola Puedo decir que recibí un servicio excelente en la compra de mi carro. Le doy un 10 de 10 a Abraham Hidalgo el vendedor que me asistió en la venta. Súper profesional y con un conocimiento tremendo. He comprado varios carros a lo largo de los años en varios Dealers. Mercedes Benz Coral Gables el mejor. Servicio, profesionalismo. Limpieza ambiente. No tengo ninguna queja. Extremadamente complacida.
  • Car purchase

    5 out of 5 starsby Mercedesof Coral Gables on 03/02/2023

    - This review was published during previous ownership

    Very easy and professional
  • Purchase

    5 out of 5 starsby Eduardo Justo on 02/25/2023

    - This review was published during previous ownership

    Perfect experience, easy and smooth
  • Very Honest Dealership

    5 out of 5 starsby David Gardella on 02/18/2023

    - This review was published during previous ownership

    Mercedes of Coral Gables is run very ethically. I ordered a G550 and they kept me informed at all times of the progress of the build. The vehicle was delivered at the estimated time. The dealership did not try to make extra money or commission on the vehicle. It’s good to see that there are still some good dealers in the market. Robert Corso was an exceptional salesman.
  • Buying Experience

    5 out of 5 starsby Manny on 02/03/2023

    - This review was published during previous ownership

    It was a pleasure dealing with Donovan Woodbine.
  • Great Experence

    5 out of 5 starsby Dennis BHI on 01/04/2023

    - This review was published during previous ownership

    Juan Toro and the entire team were a pleasure to work with. I immediately felt like an old friend. End-to-end the purchasing experience was efficient with no BS.
  • Excellent Service

    5 out of 5 starsby Carmen C Formcrete on 12/23/2022

    - This review was published during previous ownership

    Carlos P from your sales team was very professional and delivered my car straight to my door. Amazing experience and service.
  • Service Advisor

    5 out of 5 starsby Kudos to Fernando on 02/13/2021

    - This review was published during previous ownership

    Fernando has been my service advisor for many years. He provides friendly and extraordinary service. Mercedes-Benz of Coral Gables should be very proud of him!
  • Service maintenance

    5 out of 5 starsby Pedro R Diaz on 01/28/2021

    - This review was published during previous ownership

    Aldo Guerra, my service writer always takes good care of my vehicles service
  • GLA250 Battery Replacement

    5 out of 5 starsby GLA250 Battery Replacement on 01/05/2021
    updated 01/12/2021

    - This review was published during previous ownership

    It was the first time we used road side assistance. Within 5 minutes of placing call for case, a technician was at our location. He jump started the car and we drove it to MB at Coral Gables. Their service was excellent. They did it quickly and washed car. They also provided a ride back to my home because I had left car keys at home.
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