Skip to main content
Today 9:00 AM - 5:00 PM

Customer Reviews of Mercedes-Benz of Coral Gables

Review type:

Overall rating

4.9
4.9 out of 5 stars

(40 reviews)


Customer recommendations:

Yes (39)|No (1)

This is what buying a car should feel like!

5 out of 5 starsby H28Perez on 03/12/2025

Wonderful experience buying my vehicle from MB of Coral Gables, FL. Edwardo Calderon was my go to person. No pressure, very transparent, communicated well and worked with his colleagues to ensure my satisfaction. Thank you to everyone at MB of Coral Gables.
Have feedback for this dealer?
40 reviews
Sort by:

  • Excellent Service

    5 out of 5 starsby Excellent Service on 03/26/2024

    Awesome job by Frankie. He was quick, knowledgeable , thorough and very flexible in finding a loaner.
  • PRESIDENT

    5 out of 5 starsby Juan Doumet on 03/26/2024

    the service is good, but very expensive spare parts and labor .
  • Great first time car buying experience

    5 out of 5 starsby Andrea on 03/20/2024

    The people at MB Coral Gables were very courteous and transparent throughout the car buying process. After searching and talking to other dealerships for months I finally came across one that wasn't trying add on other products and coverages that I don't need. They explained and broke down all the costs over the phone and when I came in they were thorough in going over all the details on the car. Overall very satisfied with my decision to go with MB Coral Gables!
  • Frankie Cao

    5 out of 5 starsby Ernesto Hernandez on 03/20/2024

    Frankie Cao is an excellent service advisor, that takes the time to explain all issues with your vehicle and constantly keeps one informed of the service process. Extremely professional and a pleasure to work with.
  • Truly, exceptional

    5 out of 5 starsby David Sporn on 03/15/2024

    Going into service at your dealership feels like visiting family. Byron and David, who I believe is ahead of service are both exceptional people and their follow up is incredible. I love the new touch of the auto technician giving you a report. There are a lot of places to buy my car, but I come to your dealership because of the service, and of course the amazing pastries
  • Professional All The Way

    5 out of 5 starsby Michael Q on 03/08/2024

    I went to Coral Gables. It was professional and easy the whole time. I mentioned I had to leave in an hour, and they expedited the whole process and I left with my new car on time. Highly recommend Carlos Escobar as a salesman and Francisco in the finance department.
  • The best customer assistance by Mr.Freddy

    5 out of 5 starsby Okan OZER on 03/09/2024

    Every process is very fast and smooth , thank you
  • Great Experience

    5 out of 5 starsby Jose Garcia on 03/06/2024

    It was a pleasure to buy a car from Nadir and Hector they are complete professionals and extremely helpful. It wasn't easy to find the right car for my 17 year old daughter.Thanks again
  • The best

    5 out of 5 starsby J arnold on 03/04/2024

    We’ve been exclusive Mercedes owners for over 20 years because of the cars and this Coral Gables dealership. It is superior in every way to other local dealers we’ve worked with including Jaguar, BMW and Volvo
  • Best Service Advisor & Team

    5 out of 5 starsby Cengr on 03/02/2024

    Had an unexpected incident. Showed up early eses my options. Pick one and was able to be seen and out the door by 10:30a Marcos and his service team are the Best.
  • Smooth Sailing

    5 out of 5 starsby Ene3 on 02/29/2024

    Everyone I met was friendly and wonderful. Even met the manager himself.
  • E350

    5 out of 5 starsby Mily Lopez on 02/29/2024

    The team at Mercedes Benz of Coral Gables truly made our car purchasing experience a memorable one. From the moment we walked through the doors, we were met with exceptional professionalism and dedication. Our salesperson, Reggie Gonzalez, was extremely knowledgeable about the Mercedes brand and helped guide us towards the perfect car for our needs. His attentiveness to our preferences and needs truly made a difference and made the entire buying process smooth and enjoyable. Francisco Díez Rivas was a true professional in handling the financial aspects of our purchase. His knowledge and expertise in financial services were evident in every step of the purchase process. He made sure we fully understood all aspects of financing and insurance, and his transparent approach gave us peace of mind. He was patient, thorough, and professional, making our purchase a smooth and hassle-free experience. Overall our experience at Mercedes Benz of Coral Gables was outstanding. We always felt valued as customers, and every step of the purchase was handled with outmost care. Thanks to the exceptional service provided by Reggie and Francisco, we didn’t just leave with a new car, but with the assurance that we chose the best dealership for our needs. I wholeheartedly recommend Mercedes Benz of Coral Gables to anyone in search of a top-notch car buying experience . ☺️
  • Retired

    5 out of 5 starsby Renemoscoso1 on 02/18/2024

    I want to share my Amazing experiences at Mercedes Benz of Coral Gables. Thanks to Senior Sales Executive Gustavo Guerra with the professional way of conducting himself with knowledge and guidance made it a reality and Ms Lorena Renteria Director of Mercedes Benz Service Department which both of them made me feel at home.
  • Awesome leasing experience.

    5 out of 5 starsby Marceliano Badillo on 02/18/2024

    I have been leasing vehicles from Mercedes Benz of Coral Gables for a while and it has always been a great experience, this time was a little different, it was my first time experiencing EV and my sales person made it easier in understanding the EV, at the end it was greater experience than I expected, Thank you Carlos Pereda.
  • Amazing Experience

    5 out of 5 starsby Amazing Experience on 02/12/2024

    It was an amazing experience to do business at this location. Our sales rep, Santiago Rey, and full dealer staff made a great job to accommodate our needs.
  • Léase

    5 out of 5 starsby Maria Campana on 02/02/2024

    Carlos Pereda the best seller ever. Great attitude, he took all the time for me and to show me all the options. Great experience! I wish all seller are like him
  • Exceptional Experience!

    5 out of 5 starsby Chrissy B on 02/02/2024

    My most positive experience ever at any dealership across the country of any brand. All employees were super friendly, proactively held the door open for you. Winston was my sales person and he was amazing to work with. Went above and beyond to meet my needs and was an incredible expert. Would highly recommend MB Coral Gables and Winston!
  • New vehicle purchase

    5 out of 5 starsby Herminio Fuenmayor on 09/03/2023

    - This review was published during previous ownership

    Franz was absolutely amazing from the start. He took the time to offer all the options and made sure we picked the right car. I will definitely recommend him to all my family friends. The team in general at MB Coral Gables is always great and fantastic to deal with. My wife and I are very happy!
  • Attorney

    5 out of 5 starsby Frank on 09/02/2023

    - This review was published during previous ownership

    Amazing how efficient the process was to lease a new vehicle
The following reviews are more than two years old. They are not included in the overall rating.
412 reviews

  • It gets better everytime

    5 out of 5 starsby Cristiano on 08/26/2023

    - This review was published during previous ownership

    I buy my cars at Mercedes Benz of Coral Gables since 2010. It’s amazing how the manage to constantly improve their service and the buying experience.

  • Very happy and satisfied

    5 out of 5 starsby Michael on 07/31/2023

    - This review was published during previous ownership

    Entire process was smooth and easy. Customer service was excellent and the people were very welcoming.
About our dealership