Customer Reviews of Space Coast Honda
Review type:
Nothing Short of Awesome
Just great service
by Robert Ivanov on 05/09/2025updated 05/14/2025Great service at compatible prices.Robert, thank you for your support of the Space Coast Honda team! We look forward to seeing you next time! Best, John DeMasso - Service Director - 321-459-3344
Nothing Short of Awesome
by LJBassford on 03/29/2025From the moment we arrived everyone was polite and friendly. Jorge Pronto was so knowledgeable about the CRV-EXL and answered all of our questions with expertise. As we were talking with Jorge, Chad Reed (Sales Manager) came over to… introduce himself, which we thought was very professional and nice. Once I decided to go forward and lease, Jorge was able to meet my financial needs for the lease. He explained everything and then went over the Personalized Settings Worksheet explaining some of the features of the CRV-EXL. We then met with Terry Abrams (Business Manager) to complete all the paperwork for the lease. He too was very polite and answered any questions I had on the lease. Space Coase Honda is not only the best Dealership in Florida that we've been to, but the best dealership we've ever dealt with! Jorge, James and Chad were nothing short of awesome! And I absolutely love my new CRV-EXL! Thank you gentlemen for a wonderful experience!!Thank you for sharing your experience! We appreciate you trusting Space Coast Honda with your business and are thrilled to hear you're loving your new CR-V EX-L! Safe travels in your new ride! Best, Chad Reed - Sales Manager - 321-459-3344 x121
Excellent Customer Service
by CRH on 01/31/2025Andrew G. is an excellent Service AdvisorWe're so glad to hear it! Thank you for rating Space Coast Honda five stars! John DeMasso - Service Director
AAA1 Dealership!
by Dona L on 12/19/2024updated 12/26/2024My dealership sets an example for every other dealership. I especially like that they never try and sell me any repairs I don’t need. Andrew, Andy, and Greg are always there to take excellent care of me and they always try and help me… find savings. They even have an afternoon Happy Hour oil change special that beats every offer I’ve seen. Plus Randy is always there to make sure my car is washed and comes out looking great after every service. Thanks Space Coast Honda! Dona L.Dona, we're delighted to hear that Andrew, Andy, Greg, and Randy have consistently provided you with exceptional service at Space Coast Honda. It's great to know you're enjoying the Happy Hour oil change special too! Thanks for sharing your experience with us! -John DeMasso - Service Director
2024 Honda Civic Sedan Recall Excellent Service at Space Coast Honda
by ron on 12/25/2024Had great service experience at Space Coast Honda. Originally had appointment to address steering gear recall for 2024 Civic and added last minute leaking tire repair and Honda pass oil change that they accomplished in a timely manner.… Also, have issue with sunroof not being flush with rooftop at back end. They tried to address it but still not flush. They are contacting manufacturer to determine fix and suppose to get back with me. Been almost 3 weeks and hope they get back with me soon.Ron, thank you for sharing your experience with us at Space Coast Honda! We're glad to hear that our team efficiently handled the recall and tire repair. We regret the delay regarding your sunroof issue, and we'll ensure someone follows up with you soon. Your patience is greatly appreciated! John DeMasso - Service Director - 321-459-3344
Space Coast Honda Rocks
by DonD on 12/07/2024Bought a certified pre-owned 2021 Honda Passport from Space Coast Honda last December. It included two complimentary oil changes the first year. During both of my oil change visits this year, my service representative Lauren Bruckner did… a wonderful job checking me in and answering any questions I had. When the service completed, Lauren took time to go over a detailed report of all of the checks done in addition to the oil change. Overall, I was very please with my experience. I definitely like the fact that my vehicle was washed and vacuumed after the service was complete. I plan to continue having my Honda serviced at Space Cost Honda.Don, we're delighted to hear about your positive experiences with Lauren and the team at Space Coast Honda! It's great that you appreciated the thorough service and extra touches like washing and vacuuming. We look forward to seeing you for future services! Best, John DeMasso - Service Director - 321-459-3344
Top Service with Top People
by BG on 09/28/2024Excellent staff and service. From the time you arrive until the time you leave you are aware of the repair service of your vehicle.Thank you for the fantastic feedback! We're glad to hear our team at Space Coast Honda kept you well-informed throughout your visit. We appreciate your support and look forward to serving you again! Safe travels! John DeMasso - Service Director - 321-459-3344
Timely and careful work
by Patrick Huff on 08/30/2024The mechanics do great work every time on my 2017 Ridgeline truck. Could not however get an answer from the service tech on whether or not SCH installs trailer brake controllers. The 2017 Ridgeline is pre-wired for a 4-wire brake… controller.Patrick, thanks for the feedback! We're glad to hear our mechanics have consistently done great work on your 2017 Honda Ridgeline at Space Coast Honda. Please reach out to us if you have any questions. John DeMasso - Service Director - 321-459-3344
Newton is very knowledgeable and professional
by Eddie on 04/30/2024Professional without being pushy. They listen to your needs and wants and offer you great options. The staff works together as a team to make your purchase a great experience.Eddie, we're glad to know our team at Space Coast Honda was able to provide you with a great purchase experience. Thanks for the positive feedback! We're here if you need anything else. Safe travels! Chad Reed - Sales Manager - 321-459-3344 x121
Excellent Service
by Wally on 02/17/2024Excellent Service Writer. Andrew Communicated Very Well And Service Was Started And Completed On Time.Wally, we're glad to know Andrew and our team at Space Coast Honda were able to provide you with timely service. Thanks for the positive feedback!
Cassandra was great!
by Andrew on 01/28/2024It was great working with Cassandra and the manager. They were honest from the beginning. Would buy another car from them in the future.Hi Andrew! We're glad to know that you had a positive experience with Cassandra and our team at Space Coast Honda. We look forward to assisting you again in the future! Chad Reed - Sales Manager
My overall buying experience was exceptional.
by Michael on 12/22/2023Exceptional buying experience, from selecting a vehicle to buying it. The sales person who assisted me was knowledgeable and thoughtful. The finance department was great too! Well done to everyone and thank you!Hey Michael, we're glad to know you had an exceptional buying experience with us at Space Coast Honda! Thank you for trusting us with your business! Have a great ride! Chad Reed - Sales Manager - 321-459-3344 x121
Attentive service
by Cris on 09/29/2023Zach was a very attentive rep. Great follow up making the sales process pretty smooth. Very pleased with the service. Thank you!Cris, we're glad to know Zach provided you with a smooth sales process at Space Coast Honda. We appreciate your feedback and are here if you need anything else! Thank you! Chad Reed - Sales Manager - 321-459-3344 x121
Great service
by SRB on 08/02/2023We had a great experience, Mark was friendly and courteous. We were in and out in less than an hour.Mark and the team are glad you had a five-star experience! Thank you for coming to Space Coast Honda!
New tires; balance and alignment
by Dan P on 05/28/2023Service as always was excellent. Advisor Ahmad took care of the process when I checked in. I wish the Service Dept had the ability to retrieve the quote and order that I put with Parts a couple of days before. I got a quote for two tires… plus the installation and alignment but when I talked to Service, they were not able to retrieve the quote.Dan, we appreciate your feedback about your recent service visit with us at Space Coast Honda. We're delighted that Ahmad took care of the process when you checked in. We'll be sure to share your feedback about retrieving quotes and orders with our Service Team so that this does not happen again. Thank you for choosing us for your vehicle's needs - we look forward to assisting you in the future.
Andrew the best service advisor.
by Clovis Hoskins on 11/08/2022Good prices and great service rep.Thank you for trusting Space Coast Honda with your business, Clovis! We look forward to seeing you next time!
Great experience at SpaceCoast Honda
by Vic on 06/07/2022Very happy with process on car purchase. The sales person Edgar was professional and knowledgeable about vehicle. Jacob in finance handled all of the paperwork, answering all questions. All in all, a great experience.Hi Vic! We're glad to hear that Edgar and Jacob went above and beyond to make your purchase experience great! We appreciate your kind words and five-star rating and hope that you get along great with your new ride! Thank you for coming to Space Coast Honda!
Great deal
by Fred on 05/22/2018John cueastas got us a great car for an outstanding price very happy with our choice of car and sales personAmazing Customer Service
by Joshua on 11/08/2017I brought my wife’s Honda civic in to have the brakes changed but the brakes did not need to be changed and they informed me and washed the car at no cost. Other shops may have done the replacement regardless of the brakes still having… plenty of life but Mike S. was great and informative!Very, VERY good experience!
by Customer4life on 10/25/2017Even though we live 90 miles from the dealership, I wanted to test drive an Accord Coupe. Unfortunately that didnt work out, but Darnell Johnson, who was always beyond patient with me, showed me a new Civic Coupe. The perfect car for my… lifestyle! Darnell was never pushy and was there truly to set me up with my special car. And financing with Justin-easy peasy! Had us out of there in half the time of other dealerships. Explaining carefully and diligently the terms of the contract and chosen maintenance items. Would I buy another car from Space Coast Honda? Of course! But not too soon, because it is a !HONDA! Special thanks to the others who made this purchase very nice.Worse Customer service experience ever
by Eric123123 on 09/16/2017In the last 2 weeks I have been treated unfairly by this service department than I have been treated in the past 15yrs of being a loyal customer of this dealership. I scheduled an appointment 3 weeks ago for last Saturday to have work… completed on my car, I rescheduled the appointment to the day before due to an incoming hurricane in Florida. When I arrived, my service advisor was not working that day and I was greeted by another service advisor. I waited for over 2 hours when that service advisor informed me that they could not complete the repairs on my car since they did not have the part in stock. I was very upset and disappointed that my original service advisor had failed to check and see if they even had the part available before scheduling my appointment 2 weeks prior. I pretty much wasted an entire day from work and was not able to get any services completed. I informed the other service advisor of this, but he did not have any explanations as to what had happened and why my original service advisor failed to inform me that the part was not in stock and that it needed to be ordered. This service advisor offered to order the part and expedite it, I received a call from him earlier this week that the part had arrived and so I scheduled an appointment to meet with him today directly to have the work done, but after the work was completed, I was shocked to learn that the service advisor had reassigned the work order to my original service advisor (the one who had made the mistake in first place) when she called me to inform me that my car was ready. Also, I was also charged more than what I was originally quoted. They were non-apologetic to everything that had happened and to make matters worse, they misplaced my keys forcing me to have to wait an additional 20 minutes in order for me to leave with my car after I had paid for the services. I am extremely disappointed with the service department at this location and will be taking my business elsewhere from now on.
- Complimentary Coffee
- Shuttle Service
- Complimentary Car Wash
- Rental Car Service Onsite
- Television
- English
- Spanish
Thank you for sharing your experience! We appreciate you trusting Space Coast Honda with your business and are thrilled to hear you're loving your new CR-V EX-L! Safe travels in your new ride! Best, Chad Reed - Sales Manager - 321-459-3344 x121
by Space Coast Honda on 03/31/2025