Customer Reviews of Ed Morse Cadillac Brandon
Review type:
Greed!!!
by Wayne Evans on 06/11/2021Your dealership goudes people with a "Market Adjustment" on Escalades up to $40,000 over MSRP. Rediculous!!!!! Pure Greed!!! I will be telling everyone I know never never buy from Ed Mores. Purchased a new Escalade from Dimmit with no… "Market Adjustment" They explained that Mr. Dimmit would never allow that type of gouding and did not want that reputation,DO NOT BUY A CAR HERE, RIP OFF
by Joe P on 05/18/2021DO NOT BUY A CAR HERE, RIP OFF: I bought a 2019 XT5 from this dealership. The first thing I asked the salesman was, Does this car have Front and Back break assist. He said yes without any hesitation. I told him that was the only reason I… was buying this model. And also was charge over $2,559.98 above sales price for the car being Reconditioned. Well, the car did not have Rear Breaking assist. And was not Reconditioned in any way. ALL LIES. If you were charged for Reconditioning, you have been Swindled... I called the salesman Sean, He tried to lie his way out of it, then tried to change the subject. I call the General Manager. He said he would call me right back. He did not. Nothing but BS. I am trying to work with the CU to Stop doing loans for this company. DO NOT BUY A CAR HERE, RIP OFF. If they Rip you off here, they will Rip you off at All Ed Morse's Dealerships... Update. Ed Morse Corporate office wanted their Sales Manager, Jason Savoy to make things right with me. He pretty much called me a liar and could not prove anything was Reconditioned on the car. He did Nothing… If you were changed any Recondition Fee, you should call your attorney because, you have been Swindled… This company has very low character and if they do this at their Cadillac dealership, they will to this at ALL of their Dealerships. DO NOT BUY A CAR HERE, RIP OFF… An attorney should do a Class-Action Suit on this Company.Sales Review
by Sue Soule on 10/01/2019I felt very well informed with the options presented. Travis Duvall was very courteous and thorough. He presented his cars very well.Joe Dipaula was Great!!
by Caddy on 09/03/2019updated 09/13/2019Excellent customer service. Joe even lent me his personal vehicle to do some errands while the paper work was being done.Thanks for the excellent review! We are so pleased to hear about your experience with Joe and the team. Please let us know if you need anything. Ed Morse Corporate Offices
2019 Cadillac XT5
by JeffY on 05/27/2019We love working with Travis DeVall. He is friendly and makes us feel comfortable. The dealership is immaculate and almost luxurious. Every effort is taken to ensure that you are happy.Thank you for taking the time to leave such a wonderful review of your experience with us, Jeff. Please let us know if there is anything you need! Ed Morse Corporate Offices
Excellent
by raylou2 on 05/27/2019Even though we were not going to change our Cadillac we were offered a deal we couldnât refuse. Cory the sales representative and manager were instrumental in making the right decision. It was an excellent experienceWow! We're so pleased you received such excllent care from Corey. Thank you for the excellent rating and review! Ed Morse Corporate Offices
Ed Morse Sales Team
by CiscoFL on 04/10/2019I had the best car buying experience ever and I have purchased several cars in my lifetime. Randall was delightful and accommodating. My only problem is with the options in the car. First, I was very surprised to find out there is no CD… player. Iâm sort of old school and love my CDs. I heard that this is new trend however. Second also surprised there is no right-lane camera. I became quite accustomed to that feature in my previous car.Thank you for taking the time to write such an excellent review and leave such a great rating. We truly appreciate all feedback! Please let us know whenever you have any questions or comments. Ed Morse Corporate Offices
Excellent Sales Expereince
by RJA on 03/27/2019Excellent Sales Experience--very happy with the automobile and the sales processWe are delighted to hear about your experience! Ed Morse Corporate Offices
The black baby!
by Babyblack on 02/13/2019Great sales department , fantastic service . Smooth transaction for the "black baby", that is what I called the beauty Xt4!!!We are so pleased to hear our team could make your car-buying experience a breeze! Thank you for the great review. Ed Morse Corporate Offices
2019 XT5
by Catcard on 01/15/2019Excellent professional sales person.That's what we love to hear! Thanks for taking the time to share your experience. Ed Morse Corporate Offices
Experience
by Curtis999 on 11/08/2018My wife and I traded both of our leases in. Our salesman Joe was exceptionally good at helping us find the right vehicleThanks for taking the time to share your experience. We're pleased to hear that Joe was such a great help. Please let us know if you need anything. Ed Morse Corporate Offices
Travis DeVall
by JimBruffy on 10/02/2018Travis made the difference. Excellent product knowledge. Great customer relationship.Jim, we appreciate your review and we are thrilled to hear that you enjoyed working with Travis. Let us know if there is anything you may need in the future. Ed Morse Corporate Offices
roll over to second Cadillac
by woodpecker1 on 09/25/2018It was time to roll over into our second Cadillac vehicle. I called my salesman Joe DiPaula and told him we were ready. He found the perfect car for us, from color to equipment, it was/is awesome. We enjoy it so much, and are so glad we… went to the SUV. Our XT-5 is the best. Thank you Joe.We're glad to hear it! Thank you for taking the time to share your experience. We appreciate you. Ed Morse Corporate Offices
Wonderful Car, Wonderful Service
by Val_Caddy on 05/08/2018My sales representative, Joe, was truly exceptional, friendly, knowledgeable and helpful. I have the exact car that I wanted, and it was a truly quick, exciting experience going in to get it.Thank you for the 5-star review! We are happy to hear about your experience at our dealership. Terald Hopkins, General Manager, 904-304-6515
Used Car
by Rachael86 on 04/04/2018I had the best service ever! Randell made my car buying experience easy, exciting, & very Informational.. I couldnt have asked for a better Sales Representative.Thank you for sharing your easy purchasing experience! Ed Morse Corporate Offices
Wonderful
by Kymm717 on 02/12/2018Great service. Efficient, friendly and professional.We are happy to hear about your professional purchasing experience, thanks for sharing! Ed Morse Corporate Offices
Flawless!
by honeybunny on 06/12/2017This is my second lease with Ed Morse Cadillac. Both times the experience has been terrific. Troublefree. Extremely professional.....no pressure at all!Thank you for taking the time to share your leasing experience with our Ed Morse Brandon Cadillac team! We hope to see you again soon! Ed Morse Corporate Offices
First Class all the way...
by jonsvette on 05/16/2017My wife and I have been buying from Ed Morse Brandon for almost 10 years now and it would be hard to go anywhere else. From sales to service everyone is totally professional. We have been dealing with Joe D in sales for several years now… and has never disappointed us. And Mike in service always has time to talk even when it gets super busy. The dealership itself is spotless and the service waiting area is like no other.Thank you for sharing your professional experiences with our Ed Morse Brandon Cadillac team! Ed Morse Corporate Offices
The Best
by chefkathleen on 05/06/2017I had been to two other dealers before coming to Ed Morse. I told the salesman coming in that I had, and that I was going to decide on where I was going to buy my new car based on his offer of the style I chose. I told him the VIN of the… one I had tested and he came in at a much better price point. That's it. The bottom line is what interests me. No games, just the facts and cost. I am now a lifelong Ed Morse customer.Thank you for sharing your purchasing experience and welcome to the Ed Morse Family! Ed Morse Corporate Offices
Cadillac XT5
Cadillac LYRIQ
Cadillac XT6
Cadillac VISTIQ
Ed Morse Cadillac Brandon & the Ed Morse Auto Group including its subsidiaries, consists of 49 locations that house 71 automotive franchises, 14 motorcycle franchises, and 12 other businesses including 25 domestic and import brands, a Clarion Inn hotel, a NAPA Auto Parts retail store, and a 240,000 square foot Parts Center. In addition to our inventories of new vehicles, Ed Morse Auto Group offers a wide variety of pre-owned vehicles in a wide variety of makes and models. Each of our Ed Morse Auto Group locations also offer a service center ready to keep your car in the best condition possible. Get in touch with our team to learn more about the vehicles and services we have to offer at Ed Morse Auto Group.
- Television
- Collision Repair/Body Shop
- Customer Lounge Area
- Authorized Parts Store
- Drive-In Service Area
Thanks for the excellent review! We are so pleased to hear about your experience with Travis and the team. Please let us know if you need anything. Ed Morse Corporate Offices
by Ed Morse on 10/02/2019