Hoffman Honda
Customer Reviews of Hoffman Honda
Review type:
Excellent experience purchasing new car
by Tommy on 05/20/2025Dealership is clean and professional. We were greeted at the front door each visit. We were treated with courtesy and respect. Our sales person Eduardo Lopez, was informative, transparent, knowledgeable and showed genuine compassion when… trying to meet our needs. We were pleasantly surprised how easy he made our car buying experience as well as valuing our time. The finance manager Max, likewise treated us with respect and got us in and out.Worst experience ever
by Joe on 03/26/2024Worst experience ever. I purchased a car from Hoffman Motorsports and the car has been in the shop most of the time. They don’t call back, it the sales rep nor the service center. Do not buy from this companyJoe, I'm really sorry to read about your experience. It's important for us that our customers feel heard and supported throughout their journey with us. This doesn't sound like the level of service we aim to provide and I'd appreciate a chance to discuss this further with you directly so we can make things right. I will reach out to you soon. Thank you, Michael LaPointe - General Sales Manager - 860-658-3539
The dealership has since made good on the issues with my purchase. I would update my review, but this site does not allow that.
5 Star Experience at Hoffman Honda
by Carrie Redding on 02/01/2024Ana at Hoffman Honda was excellent to work and was able to quickly locate the new Honda Passport we wanted. We were very happy with the deal on both the new car and our trade in. Everyone we dealt with at Hoffman Honda during the process… was helpful, knowledgeable, and friendly. This is the third vehicle we have purchased through Hoffman Honda and we would highly recommend Ana. Thank you for a great experience!Carrie, we're delighted to know that Ana and the team at Hoffman Honda provided you with an excellent car-buying experience. We appreciate your continued support and recommendation! Enjoy your new Honda Passport!
Amazing
by Beata on 09/26/2023I can't say enough about Angelo, what a great salesman, very professional and his knowledge 5 stars. Highly recommended.Beata, we're delighted to know that Angelo provided you with such a fantastic experience here at Hoffman Honda. Thanks for recommending us and sharing your 5-star review!
Great service & people at Hoffman Honda Auto Group in Simsbury!
by David M on 09/03/2023I really enjoyed my recent (in mid-July) sales experience working with Simon K. & Kim of the Hoffman Auto Group. Simon was fantastic in giving me a great deal for the 2023 Honda Civic I am now driving. They were both extremely professional… and friendly in keeping me updated as to when I could pick up the auto. Overall, it was a great customer experience on my part. As for the 2023 Honda Civic, a truly is a thing of beauty it certainly is wider than its predecessor, and it has so many practical and entertaining features within. Civics have come such a long way from what they used to be many, many moons ago. They are very much sedans today. Again, thank you to Simon and Kim for the great customer service you both provided. And thank you as well for delivering me a classy and a very practical car. Much appreciated, Hoffman Honda Auto Group.David, we're delighted to know that Simon and Kim provided you with a great experience at Hoffman Honda. We appreciate your kind words and hope you enjoy every mile in your new Honda Civic!
Simon KariKari is the best! Make sure you ask for him!
by JP on 08/17/2023Find Simon! You want someone that is all about the customer and has your best interest. He is not about selling extra products and squeezing more money out of his customers. Stand up guy and really does his best to make sure you get the car… you need. Hondas sell themselves and are great cars. A person to sell you a Honda, give you the best offer they can, and make sure you are not taken advantage of is a rare find! Hoffman Honda should give this man a raise and a promotion! I will only recommend this Honda dealership if Simon is there!JP, we're delighted to know that Simon provided such an exceptional experience at Hoffman Honda. We appreciate your recommendation and will definitely pass along your kind words! Enjoy the ride in your new Honda!
A Bright New World!
by Jeff Lee on 07/24/2023I just leased our 10th Honda CRV from Hoffman Honda. This experience was unlike any previous lease experience…In the past we’d agree on the down payment and which model I wanted. We then would go up up to the top of the hill and I’d pick… out the color from a vast array of onsite options and the car would be prepped and ready for delivery in a day or two. With the current lack of available inventory the time from decision to delivery was weeks and weeks not days. We agreed on the new lease with Ana Gremli who did a great job in describing the “new normal” and what lay ahead. Ana’s communication skills were even more evident as the the weeks went by… she regularly communicated that the vehicle ETA had not yet been determined, and when it finally was it was in the form of a span of four possible days. Ana continued to stay in touch and kept us fully informed until we took delivery last week. In what could have been a frustrating experience turned out to be just the opposite because Ana’s communication skills shined throughout the entire process! Thanks Ana!Thanks for the great review, Jeff! We're so glad to hear that Ana provided excellent communication throughout your leasing process. We appreciate your continued loyalty to Hoffman Honda and hope you enjoy your new Honda CRV. Drive safely and have a wonderful day!
Great experience
by Bobby1J on 12/01/2017Just purchased a brand new Honda CR-V EX L with navigation from Hoffman Honda, Simsbury, CT. Believe it or not -NO HAGGLING at all! I did most of my research online. When I called I was put in touch with Michael Cutrone. He is the greatest… sales person I have ever met. He was not intrusive at all. He heard patiently what I wanted. He asked few questions. Later he called me with the quote, which beat every other place I have been to. After that it was a breeze. I was given a fair deal in my trade in. Working with Tom in their Finance dept was also great. Got good terms for the vehicle loan. Picked up the car after 24 hours. Mike really explained the feature very well. He synced my phone with the car. (There is serious amount of new tech in this car). All in all it was a great experience with Hoffman Honda. They have wonderful staff and a completely non pressure environment. Highly recommended. I single out Mike Cutrone for his clear and yet non -pressure manner of communication. Bobby JaswalHello Bobby1J, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new CR-V EX L! We are so pleased to read that Michael and the team provided you with a five star experience. We appreciate you and look forward to seeing you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Not just a number.
by MrsVicente on 11/28/2017Janetta really took care of me. She listened to my concerns and acknowledged the situation that happened the last time I got an oil change and the way I was feeling about it. She assured me that Hoffman has my back. She answered all my… questions efficiently and with great expertise. I look forward to working with her again.Hello MrsVicente, Thank you for choosing Hoffman Honda for your vehicle service needs. We are pleased to read that Janetta listened to your concerns and ensured that all your questions were addressed efficiently. We appreciate you as our customer and look forward to seeing you again at your next regularly scheduled maintenance. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
The best dealership ever !!!
by CelznerI on 09/14/2017Ive visited several dealerships and Hoffman Honda was one of my last on the list. Every dealership had same story, fixed price and wasn't willing to work with me at all. However, walking into Hoffman Honda I felt very welcomed and every… single person there was welcoming. Their sales person Corey Jimenez went out of his way to help me get into a new car. They gave me best trade in value and honestly what these guys did was above and beyond anything I've ever seen. I would strongly recommend this dealership to everyone. If you want to be treated like a family then you need to visit Hoffman Honda.Hello Celznerl, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Corey and the team went above and beyond to ensure that you were completely satisfied with your experience. Thank you for the recommendation! We look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Love Love Love Hoffman Honda!
by MikeSorcinelli on 08/15/2017I dealt with an awesome salesman named Simon Karikari. He was hungry for my business (which I like) without being pushy. He worked with me on the price so that the monthly payments fit within my budget. I could not be happier. Hoffman… Honda, and the people that work there, live up to their reputation!Hello MikeSorcinelli, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to hear that Simon was great to work with without any pressure and that he found you the right vehicle to suit all your needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
waiting a year for title
by waiting on 04/04/2017purchaced a new odyessey in march of last year and have not recived the title.i have been back 5 tines with no help.worst honda dealer in usaGood Experience
by Sjr1111 on 11/23/2016I had a good experience at Hoffman Honda. I knew what I wanted and the salesman Kevin was very helpful with making the purchasing process fast and easy. Would recommend highly.Hello Sjr1111, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Kevin was helpful and ensured that the process was fast and easy. Thank you for your recommendation! We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Great Experience @ Hoffman (Robert Oleskewicz)
by RuthieV29 on 03/06/2016I went into Hoffman Honda last Friday for an oil change on my 2012 Honda Civic. My lease was ending soon, and I wanted to start looking into options for when that time arrived. I walked over to the showroom floor to look at the new… models. I was greeted by Robert Oleskewicz, who asked me if I needed any help. I explained to Robert that my lease would be ending next year, and that I wanted to start looking into options. Robert took me out to see the new CR-V models and I fell in love with a white 2016 CR-V. Robert was very knowledgable and walked me through all of the awesome safety features and tech options. Rob was very well-versed and genuinely excited about everything Honda has to offer without being pushy. After our test drive, it was time to talk numbers. As I was not expecting to trade in my Civic, I didn't have a lot to put down as a down payment. Robert was able to work with Jason Gunn (Sales Manager), and David Ezedine (Business Manager) to get me the lowest possible monthly payment. When it appeared as though the car of my dreams would be out of my reach, David assured me that he would personally speak to the supervisor at Honda Financial Services first thing Monday morning. Although that meant I couldn't take the SUV home with me that same day, I trusted that David would advocate for me, and that the wait would be worth it. I was right! David called me Monday afternoon to tell me the good news. I was so excited! The next morning, Robert walked me through the trade-in process and even made sure my iPhone was paired. After what felt like an eternity of signing and initialing documents, I was able to drive off in my new baby!!!! I am so grateful to the entire team at Hoffman Honda, especially Robert. If you are looking to get into a Honda, Hoffman is the place to go. Robert is the man to see if you're looking for a no-pressure salesman who really knows his stuff. He's a rockstar. Tell him Ruthie sent you!!!Hi Ruthie, Thank you for choosing Hoffman Honda and sharing feedback on your experience with Robert and David. Our Honda team is dedicated to providing you with an exceptional experience at every visit. We are pleased to read that David was able to speak to Honda Financial Services and you were able to drive home in your new 2016 white CR-V! We look forward to seeing you again when you Honda needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Love my Odyssey from Hoffman
by Odysseyx2 on 01/13/2016Jeff Berselli was a pleasure with which to do business. I came in to the dealership thinking I wanted a Pilot, but Jeff listened to my family needs and realized that I would be much happier with an Odyssey. He couldn't have been more… right! He found the perfect certified vehicle on the lot and I drove home in it the next day! It is a week later and I could not be happier with my "new to me" car.Hello Odysseyx2, Thank you for choosing Hoffman Honda and sharing your experience with Jeff. He is dedicated to ensuring you are well informed, comfortable and completely satisfied with your vehicle. We trust you are loving your new Odyssey and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Wonderful Best Car Buying Experience Ever!!!
by saved523 on 12/15/2015Brian Singer and Al Katz were the best, most attentive and customer focused people I've ever had the pleasure of working with. They made my Hoffman experience an exceptionally positive one. They allowed me to take my time and ask whatever… questions I had with no sales pressure, a welcome departure from the usual high pressure car sales people. Most importantly they knew their stuff. It's always comforting working with knowledgeable professionals. I will highly recommend this dealership, but most especially Brian & Al.Hello saved523, Thank you for choosing Hoffman Honda and sharing your feedback about your best car buying experience ever! Brian and Al are here for you and are committed to ensuring you have an excellent experience. We trust you are loving your new vehicle and thank you for sharing your story. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Sales Review
by CRRVVSS on 12/01/2015Charles Ijomah was our sales and leasing consultant. We are happy with his attitude and dealing. He explain very well and made a dealing for us.Hello CRRVVSS, Thank you for choosing Hoffman Honda and sharing your feedback on Charles Ijomah. We trust you are loving your vehicle and look forward to seeing you at your next service visit. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Fine sales experience
by wacosun on 09/15/2015Working with Dylan Larsen was a pleasure. He went the extra mile with both me and my wife and seemed to truly love the car that we had selected. I recommend him and Hoffman Honda for their expertise and professional, respectful treatment… of the buyer.Hello wacosun, Thank you for choosing Hoffman Honda. We are pleased to read about your experience with our sales consultant Dylan Larsen. We trust you are loving your new Honda and look forward to seeing you at your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Great experience
by Chris_Beutel on 05/30/2015I just got a new 2015 Honda CR-V EX-L from Hoffman Honda. I am living in Fairfield County, so traveling all the way to Canton was not ideal, but I did so because I got hands down the best price. I was dealing with Heather to get the price… down. She was very responsive and transparent and was able to help me get by far the best price. I was in contact with over a dozen different dealerships in CT and when I told other dealers the price I was getting here, they said there was no way they could match it. Heather was able to provide the best price with a detailed of all expenses and fees up front so I was not surprised and there were no hidden fees. I went in today to purchase the vehicle and was helped by Joe (Heather was off). He was extremely helpful and nice. The transition from Heather to Joe was seemless. We were able to do everything from purchasing the car, getting the insurance, adding the cross bars and floor mats, registering with the DMV, and drive out 100% completed all within the same morning. Joe was able to help and efficiently get the process done. When the car came to us after being cleaned, Joe gave it a final last touch to make sure it was perfectly clean. I can honestly say that when I need another car, my first call will be to Heather and Joe at Hoffman Honda.Hi Chris, Thank you for choosing Hoffman Honda for your recent purchase. We appreciate your feedback on working with Heather and Joe. They are a great team who are committed to ensuring you have an exceptional experience every time. We are thrilled our Honda team was able to get the right price for you and provide a seamless process. We trust you are loving your new Honda CR-V EX-L and thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Patient and professional
by simone8 on 05/29/2015I recently purchased a 2015 CR-V. There are so many new features using unfamiliar technologies that I was feeling a bit daunted. My salesman (Simon Karikari) was unfailingly patient and I'm sure I'll need a few more questions answered.Hi simone8, Thank you for choosing Hoffman Honda for your recent purchase of the beautiful new CR-V. It is important to us to ensure you have an exceptional experience at every visit. Simon would be happy to help any time you have a question or service need. We trust you are loving your new vehicle and look forward to seeing you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Great Experience
by Jenn2908 on 03/30/2015My husband and I had planned to buy a vehicle at the beginning of next year, but after totaling our vehicle, we were suddenly in the market for a new car. We started shopping for a compact SUV and after some internet research, ended up at… Hoffman. Our experience at Hoffman was wonderful. Sales manager Jason Gunn was professional, knowledgeable, and attentive without being pushy. We truly appreciated his laid-back approach. We also had positive interactions with salesmen Jeff Rushworth and Mike Audet. Thanks to the Hoffman team for a great buying experience!Hi Jenn2908, Thank you for choosing Hoffman Honda. We appreciate your feedback on Jason, Jeff and Mike. They are a great team that is dedicated to ensuring you have an exceptional experience at every visit. We are pleased to hear you and your husband are in good health after totaling your vehicle. We trust you are loving your new vehicle. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Honda Accord
Tommy, it's wonderful to hear that Eduardo and Max made your experience at Hoffman Honda smooth and respectful. We appreciate your kind words about our team's professionalism! Enjoy the new ride!
by Hoffman Honda on 05/21/2025