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Customer Reviews of Shaker Family Ford Lincoln

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1200 reviews
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  • Great job at Shakers.

    5 out of 5 starsby Rob C on 10/15/2020

    Our experience was just what we wanted. We stayed well within our budget and were helped to find the perfect car for us. Cathy was especially helpful and professional
  • A pleasant experience from start to finish

    5 out of 5 starsby Rob on 10/15/2020

    I’ve bought a bunch of cars in my life. Grew up in the car industry. Buying by used explorer from Craig was one of the easiest processes I’ve been through. Fair pricing and he took care of any concerns I had. Also Brian the F&I manager was a pleasure to deal with. Had to bring the vehicle back for a minor fix and the service department was helpful to an extent I’ve never experienced. I wish they were closer so I could have my vehicle serviced here on a regular basis.
  • Happy customer

    5 out of 5 starsby mbourque22 on 10/06/2020

    Our son purchased his first truck here and had a great experience. Craig made is easy for him and he loves his new truck
  • Buying Experience

    5 out of 5 starsby Boris K on 10/05/2020

    I bought my new Mustang GT at Shakers Family Ford Lincolm it was excellent to deal with Mrs. Cathy Reed. Mrs. Reed is very knoledgeble, always very transparent, she made my buying experience very easy. She is an excellent, respectful and trustable sales associate. I will always recomend her to my friends and family members.
  • Friendly and Transparent

    5 out of 5 starsby AlexH on 10/01/2020

    I worked with Mike Talarico at Family Ford and I can't say enough about how friendly, helpful, and attentive he was throughout the transaction. The whole team there made me comfortable, knowing that they were honest, authentic, and dedicated to making me happy with the experience.
  • Exceptional

    5 out of 5 starsby Tony on 09/29/2020

    The fella craig really nailed it. Exceptional service, knowledge of the vehicle, and even came in on his day off.. all around great experience and I highly recommend!
  • Great experience Shaker Family Ford

    5 out of 5 starsby Chris strubbe on 09/29/2020

    Shaker Family Ford is the place to buy your new F150. Mike Talarico and Brian Kirk made the experience stress free and easy. Plus, I got my dream F150 XLT supercrew 302a at the best price in Connecticut.
  • Fantastic Salesman

    5 out of 5 starsby Beat car shopping experience on 09/25/2020

    It was a pleasure to do business with Michael Talarico from Shaker Ford. He was professional, easy to work with, well-informed, accommodating and made my experience the best I’ve ever had at a car dealership. I would highly recommend doing business with Shaker Ford and make sure you ask for Michael Talarico.
  • Purchase of 202 Ford Edge

    5 out of 5 starsby SUV Purcahse from Family Ford on 09/25/2020

    Just bought a new Edge from salesperson Cathy Reed. A pleasant experience. Cathy made the process easy and transparent and got me the best rebates available.
  • New F-250

    5 out of 5 starsby Brian C on 09/23/2020

    This was my first time purchasing a Ford truck for my business. The sales person, Craig Collins was great. He was responsive and everything went smoothly
  • Sales

    5 out of 5 starsby Billy Fitz on 09/22/2020

    Very helpful and personable. Would recommend to anyone looking for a new vehicle.
  • I love my 2020 Ford Ecosport

    5 out of 5 starsby Patricia Kolpinski on 09/19/2020

    I had an excellent experience at Shaker Ford in Watertown. My salesman, Mike Talarico was very nice, knowledgeable and helpful. Cindy Bugbee the loan manager was very nice and found me the best loan rate available. I highly recommend this dealer.
  • Ford Explorer ST

    5 out of 5 starsby John Nelson on 09/18/2020

    What can I say, what a faboulos experience, I had purchasing my 2020 Ford Explorer ST. The salesman went above and beyond to help me purchase this vehicle. He listened to my needs and wants and immediately came up with this vehicle. He made it very enjoyable and was a pleasure to do business with. Great job Shakers Ford.
  • Exceptional Ford Dealer

    5 out of 5 starsby Dubray on 09/10/2020

    The salesmen, sales women , and financial department at Shaker Family Ford go above and beyond your expectations!
  • 2020 Ford Explorer: Craig Collins - Sales Person

    5 out of 5 starsby Tony Mazzola on 09/09/2020

    My wife and I recently purchased a vehicle at Shaker’s Family Ford in Watertown CT. The salesman, Craig Collins, was absolutely amazing. Craig was enthusiastic and tentative to our needs. Craig was very knowledgeable about Ford Products and went out of his way to find the vehicle that we wanted. Craig educated us about the products without putting any pressure on us. Craig treated us with courtesy and respect. Other members of the Family Ford Team were also amazing and we would highly recommend Shaker’s Family Ford to our friends.
  • Excellent Service!

    5 out of 5 starsby Kiara on 09/05/2020

    Dealing with the team at Shaker Family Ford Lincoln was so refreshing after the experiences I had with other dealerships. The service was excellent, from sales to finance. It was a delight to work with Bill Reed and the rest of the team!
  • Mike Talarico & Cindy Bugbee

    5 out of 5 starsby Larry Hofler on 08/21/2020

    It is rare when I can say buying a car was a great experience. In this case however I can say that both Mike and Cindy hit the mark with great communication ,honesty and professionalize . Thank You Both Larry & Geri Hofler
  • Craig was Great!

    5 out of 5 starsby NenPow on 08/21/2020

    Craig of Shaker Ford was one of the best salespersons Ive dealt with. Car shopping through the pandemic with dealers closed for 4months was definetly tricky, and I constantly trxted and emailed from pushy reps from all over. He was welcoming and courteous right away. He took the time to ensure I understood all the features of the vehicle and made the paperwork process very smooth. I never felt overwhelmed or pressured to make a decision. The Shaker team he works with was polite and patient as well. From first look to the drive home no time at all! Awesome experience!
  • Perfect Experience

    5 out of 5 starsby Brian on 08/19/2020

    Gio and everyone at Shaker we’re incredible. One simple email and a near immediate response got the ball rolling. When I arrived the two cars I was interested in were sanitized and ready to go. Gio was informative, friendly, and helpful in every way and every person I dealt with at Shaker was friendly and a true professional. Usually I roll my eyes at the “family” idea at a car dealership, but this place was different. I could not recommend Gio and Shaker more.
  • 2017 f150

    5 out of 5 starsby Raymond Genovese on 08/16/2020

    Everyone at Shaker Was courteous and professional especially Cathy Reed my sales person. She made the buying experience quite pleasant. Her knowledge of the product was extraordinary and she made me feel secure in the knowledge that I was getting an excellent deal. I would not hesitate to recommend this dealership and Cathy Reed to anyone.
  • Love my 2020 Ford ranger from Family Ford

    5 out of 5 starsby Doctor Art on 08/03/2020

    I had a great experience purchasing my 2020 Ford Ranger from Shaker Family Ford in Watertown, CT. The salesman, Craig Collins was very helpful and knowledgeable about the product, especially the more advanced techno features. I would happily recommend this dealership to anyone considering anew Ford product. As for the new Ranger, so far so great! I am enjoying it. My wife is probably wondering where I am...if she asks you if you've seen me, tell her I'm out driving around in my new Ranger STX.

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