Customer Reviews of Sullivan Honda
Review type:
Write a review: Sales
23 sales reviews
Sort by:
Sullivan Honda excellent dealership
by Nunyainct on 05/07/2025updated 05/12/2025My experience buying a CPO Honda was excellent. All of the staff is polite, knowledgeable and professional and patient with the various questions I had. The atmosphere there is one of a professional dealership that is there to provide the… best customer service experience to their customers.Sullivan Honda
by SteveSherman on 04/15/2025I was in the auto repair business at various new car dealerships for over 40 years. The attention to my needs and desires were exceeded by sales person Jessie Santiago. Jessie worked hard to locate and deliver the exact 2026 Passport that… I wanted. It was pleasure doing business with Sullivan Honda and I would highly recommend that dealership, in particular, Jessie Santiago !!Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!
Good review for Sullivan Honda
by Lynn Smith on 03/25/2025This was a great experience. I made a phone call to them to get a quote for a new lease. Matt Lavalee made this a smooth process. Sullivan Honda showed me that they really wanted my business. I’m very happy I went to them.Hello Lynn, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Professional Dealership
by Michael L. on 10/01/2024Recently purchased a 2025 CRV, Will and Sam were fantactic to deal with during the entire process. Highly recommend to friends and family, will purchase additional vehicles through them in the future.Hello Michael, we're happy you found our staff to be so supportive during your experience here at Sullivan Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!
Sullivan Honda
by AnjandJoe on 04/25/2024The staff was so helpful and stayed in contact through the entire process. They did everything they agreed to and more! I would definitely go back when I am looking for another vehicle!Honda Pilot EX_L
by jblanck on 03/30/2024This was the second car we purchased from Jessie Santiago at Sullivan Honda, process was seamless. There are 3 other honda dealers which are closer to my residence but Sullivan Honda is my go to dealer.… thanks. JessieJust purchased a 2024 Honda CR-V
by Jeanne S. on 12/07/2023The experience at Sullivan Honda was excellent , the people were very friendly and very knowledgeable.New 2020 2 door Honda coupe purchased there last week
by lunchlady on 03/03/2021Was a long drive from Flushing Queens but I must say it was well worth it Jessie at the dealership was great in telling me about all the features in the car and he also gave me his number to call him any time I have a problemRUN don't walk to this dealership!
by GeorgeH20 on 04/28/2016Sullivan Honda in Torrington, CT is an incredible dealership. From the moment I walked in the door I received excellent service and I couldn't be happier with my new Honda Civic EX. The salesman (Tim Kulla) couldn't have been more… accommodating and professional and I never felt pushed to make a deal. I was very pleased in the price of the car and also what they offered me for a trade-in. HIGHLY recommend this dealer in all aspects!Straightforward
by JJJJJJJ69 on 04/04/2016Dave at Sullivan Honda was informative and straightforward. We felt they made a very reasonable deal with us on a hard to find 2016 Pilot. Most dealings were done by phone, text and e-mail. No surprises when we showed up for delivery.… Everything was as stated in communications. I would not hesitate to buy another vehicle from Sullivan Honda or recommend to family and friends. By the way, we love the Pilot.Awesome buying experience
by 2016Pilotbuyer on 12/29/2015We recently bought a Pilot at Sullivan Honda. We received an internet quote which was a very good price. Mario provided great customer service, he was honest, genuine, polite and attentive and went out of his way to find us the car we… wanted, during a busy time of the year. We visited 8 dealers in the Hartford area, none of which offered the great price and awesome customer service that Mario and Sullivan provided. If you are looking for a car, there is no reason to go anywhere but Sullivan Honda.Honda cr-v lease purchase
by Kitty90 on 11/27/2015updated 12/08/2015I am very satisfied with my vehicle as well as the experience I had at Sullivan honda. Dave and Tom were more than accommodating and patient throughout my leasing process. The employees were very professional and respectful- not pushy. I… felt as though I was being well taken care of by a family friend. Would highly recommend buying or leasing from Sullivan honda to anyone I meet.Love the New CRV
by Penguin3530 on 09/13/2015We have had several Hondas, so we thought we would replace our old CR-V with a new one. Though we did look at other brands of cars, we did come back to the CR-V. We knew what we wanted on the car and Tim helped us make sure we got what we… wanted, without the extras that we did not want. Once we made our decision, Tim was quick to find the car we wanted and now it is in our driveway!Understanding and Committed
by engineer1234 on 05/01/2015Clean, no pressure environment. Salesman was patient and understanding. No stress test drive. Allowed more than generous timeline to secure financing while posting the vehicle as sold. Extremely confident with trade in resale quality… and value. Invited me into the service department and inspected the vehicle on a lift with the service manager. Highly recommend for any make and model purchase.Excellent transaction
by Carl1965 on 03/13/2015Sullivan Honda was very courteous and professional. They worked with me on the price and the trade-in. When I need another car, they will be the place I look at first.2010 Subaru Outback
by minton1 on 03/14/2015In our search for a used Subaru, Wes Tanner, a member of the sales staff of Sullivan Honda, provided us with professional, friendly service. We feel this dealership is genuinely interested in making customers feel comfortable and meeting… their needs. We are very satisfied with our experience and would highly recommend Sullivan Honda.Honda Accord
by tl1000 on 10/08/2014After exploring several options for the purchase of a 2014 Honda Accord, I decided to do business with Sullivan Honda. I was not disappointed. The staff is extremely helpful, low pressure, and willing to go the extra mile to make the… customer happy. I am very pleased with Mike, Tommy, and the guys...and will highly recommend them to all I know.Great dealer to purchase a vehicle
by Pdyson59 on 09/16/2014We have been looking for a Honda Ridgeline. The staff at Sullivan Honda was wonderful! They make you feel right at home and very comfortable. They are not pushy and very nice to work with. Will definitely shop there again.2015 Honda Fit Lease
by Kate2015 on 09/10/2014I was extremely satisfied with Sullivan Honda. This is my first lease and every question I had was answered in great detail. Great dealership. I definitely recommend them.Most Satisfying Sales Experience
by tschindlerphd on 08/27/2014We came in knowing that we wanted to buy a new CR-V, and we got just what we wanted, even our favorite color. Only took 3 hours, start to very finish, and that included the Glass (simonize) Finish. Very professional, very courteous, very… accomodating.Don't go here
by paulie911 on 06/03/2010Went here to buy a used car. They made promises they had no intention of keeping. Was told that the finance guy would be in the next day to find us financing and then they would call with the details. No phone call. When we called them, it… was the financing guys day off and some salesman gave us a quote that the goverment couldn't afford. i would not buy a car here if they were a dollar apiece.
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (3)
- Albanian
- English
- Spanish
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Ivory Park on 05/13/2025