Northwest Hills Chevrolet Buick GMC
Customer Reviews of Northwest Hills Chevrolet Buick GMC
Review type:
Good service
by CathyA. on 12/27/2024
Had the oil change. It was quick and on time
8 reviews
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Good service
by CathyA. on 12/27/2024Had the oil change. It was quick and on timeExcellent service
by Cburdick on 08/11/2018updated 08/22/2018I am beyond pleased with the salesmen and service staff and my entire experience with buying my first brand new vehicle. The facility was neat and clean, and everything was done in a timely manner. I wouldn’t go anywhere else.General service and Tire Rotation
by Wilfrid on 08/06/2018Very easy to to deal with this service department. They noticed a screw in a tire and called me to confirm I wanted it fixed. Saving me a break down on the road.Service
by Laineyb on 09/01/2017updated 09/18/2017Every visit to Northwest Hills is always enjoyable. The service department is thorough. All staff are friendly & willing to answer questionsGreat!
by Marccote on 09/18/2017Brian and Ted are great guys. Pleasure doing business with and have me as a long term customer. Real down to earth guys.New Chevrolet Colorado
by Billroy on 07/05/2017I was not even thinking about a new vehicle but I received a mailing on an offer for my 2015 Equinox It was a very fair offer so I started researching the Colorado. This such an easy purchase and was all done through emails and phone… calls.Inexcusable
by kikidgh on 12/02/2016I left the dealership after service and tire rotation to find severe thumping and vibration and had a very difficult time steering the car. I pulled into a gas station to find my front left wheel looked tilted. Driving very slowly, I… returned immediately to the service department to find out the front left tire was loose. The fellow who came out to look at the car said 'oh yeah, there is a problem with that wheel.' Before he even moved the car, he brought a floor jack out and tightened the lug nuts in the driveway. The service manager had the audacity to tell me that when you rotate the tires the rust on the wheel sometimes falls off and causes the wheel to loosen. The lug nuts WERE NOT TIGHTENED and if I had driven any farther the wheel would have sheared the lug nuts off. As I would have been on Route 8,(if I had even made it that far) the results could have been disastrous. Needless to say, I am irate and insulted at having such a lame story told to me. I am seriously considering filing a report with DMV. This is inexcusable. Will I come back to NWH? I highly doubt it. It cost me eighty dollars for service that wasn't worth 50 cents.Terrible overall experience
by conduf15 on 03/21/2016I would not recommend this dealership, there sales team, or any department for any use to anyone. I have had nothing but Issues with my denali since I bought it. They refused to find me the car I really wanted saying the one on that lot… they would give me a "better deal" on, that better deal has lead to 7 months of issues and the management team agreeing to a buy back and then going back on the word. I have lost all faith in the dealership and what can be done at this point. Horrible management team!
GMC Sierra 1500
Chevrolet Silverado 2500HD
Chevrolet Silverado 1500
Chevrolet Blazer EV
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Collision Repair/Body Shop
- Customer Lounge Area
- After Hours Drop-Off