Customer Reviews of Modern Mazda
Review type:
Zoom Zoom
by Kristen on 05/26/2025
Great dealership, we are a 5 time Mazda owner and will continue to return! Stennett was great and took care of our needs and we left a happy customer in our new car!
774 reviews
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Comfortable, quality deal process.
by Wayne on 09/16/2024I bought a used vehicle here, and was really happy with the whole process. Stephen D. was an awesome agent, and really made me feel at home, shared detailed info in the negotiation process and in the long run, took care of me. Happy with… the deal, and enjoying my new vehicle!Modern Motors sales representative that knows her stuff!!
by Angela Zhovkly on 09/05/2024updated 09/13/2024Angela, My sales lady was very informative very personable the best sales lady/sales person I have ever had in all my dealership experiences through the whole process of buying my new car. I would recommend Angela Zhovkly at Modern Motors… as #1 sales person who knows the how to sell a car Modern Mazda is the Best Dealership in CT.Great Sales Experience!
by Steve Duffy on 09/04/2024updated 09/13/2024Just a shout out to the folks at Modern Motor! I just bought a used vehicle and Steve Duffy was an excellent product consultant and made the whole process a breeze. Thanks again! Bob DwanWonderful Car Buying Experience
by Bill on 09/11/2024I bought my CX5 from Modern Mazda with the help of Steve Duffy. He was very friendly, knowledgeable, personable, and patient. My wife has difficulty getting into higher vehicles, so he brought over a CX5 then a CX30, and then brought the… CX5 back. The whole sales team at Modern Mazda are very friendly and polite. Looking forward to working with them and the service department for future services. I even have my first oil change scheduled and the Mazda app set up on my iPhone with the help from Steve. Thank you for an extremely pleasant experience. I've already referred a friend!!Great car buying experience!
by Chelsie V on 09/09/2024We had the pleasure of Working with Angela Zhovkly on the purchase of our new car at Modern Mazda. Angela was a pleasure to work with from start to finish. We told her what we were looking for and the price we wanted to stay within and she… never made us feel pressured to go outside of that price range. She was very easy to talk to a good at explaining everything so we truly understood what we were getting. She never made us feel pressured and we felt like she was looking out for our best interest. I would 100% recommend working with Angela on the purchase of your next car!Great service and professional sales
by Stephen Mike on 09/07/2024One of the best dealership I've been to so far. Stephen was my sales and he did a great job. Everything was quick and professional.Great Experience at Modern Mazda
by Abigail Wilber on 08/28/2024updated 09/05/2024First time going through the car buying process and owning a Mazda, and it was incredibly easy and stress-free process thanks to our sales associate, Abbey. We discussed what we were looking for, quickly narrowed down our options with Abbey… giving us very helpful information when comparing models and found what would suit our needs best. Despite visiting on a busy day, we didn't feel rushed Nick also made it a great experience, helping with the final paperwork and adding an extended warranty! Glad to have met the caring team at Modern Mazda.Very happy
by Laura D on 09/04/2024I had an excellent experience purchasing my vehicle here. Steve Duffy was amazingly helpful and I love my new car!Need a car? Call Modern Mazda and ask for Sal.
by JF on 09/04/2024Excellent experience at Modern Mazda. Our salesman, Sal Bernacchi, had all the details of the CX90 we wanted. We asked him all details regarding engine, tech, functions, trims, and even the new design of the engine placement. No pressure,… walked us through the entire buying process and it went without any hassle. The dealership was excellent and had plenty of inventory, but finding the right salesperson was at the top of our list. Highly recommend Sal if you are on the market to buy.Zoom Zoom Turbo CX 5
by Zoom Zoom on 08/31/2024I just leased my second CX-5 at Modern Mazda. I couldn’t have been happier. Abbey Fitzgerald made the process of handing my lease in and starting a new one as smooth as butter. She was very professional and easy to talk to. She was… knowledgeable of the car and the lease process. I did spend some time there as I had a few cars in mind and wanted to test them all out. I’m picky. I never felt rushed and Abbey was so patient and pleasant. When it came time to pick up the car, it was quick and efficient. I also applaud their service department. They are always please t, pick and easy to deal with. Like I said, this is my second lease from Modern. I have been very happy.Easy transaction
by Jetpug on 08/31/2024just purchased a CX 30 I was very pleased with the professional manner which Angels Zhovkly handled the transaction from start to finish so would highly recommend anyone in the market to set up an appointment with her you won’t be… disappointed5 stars will definitely recommend
by Giuseppe on 08/30/2024The salesman are very nice and welcoming.Amazing service and fast
by Rfd23 on 08/30/2024Eric was fantastic - worked with me to find something that I liked, and went above and beyond to fit me in so that everything could happen as streamlined as possible. I am so happy that I came hereAbby Fitzgerald was great!
by Alex on 08/26/2024I was very impressed in how easy and fair was to buy a pre-owned car. Abby Fitzgerald was the sales person that assisted me. She was very professional and knowledgeable! She made things very easy for me to purchase a SUV. Great sales team!… Thank you!Great place!!
by Alex Fecteau on 08/21/2024I just purchased a new Mazda CX-5 from Modern Mazda! I had the pleasure of working with Sal Bernacchi. A very great and knowledgeable man, he was able to answer every question I had with ease. He made the process very seamless and got the… deal done within a couple of days. I would definitely recommend him and the whole team at Modern Mazda! A big thank you to them all!Great Sales Consultant
by Holly on 08/16/2024I recently bought my third new car From Modern Mazda with Natalies’s expertise. Although this sale hit some snags none of them were related to Natalie, she was the saving grave for me. She was extremely responsive to questions and concerns.… She helped with every aspect of the sale both good and bad. I am so grateful to her. She does not disappoint! I also wish to thank Mike B. for his help too. I have really come to rely on Mike over the past 7yrs. that I have been a Modern customer. Oh yeah, I love my new CX50 after my two CX5s.Beautiful car, easy process!
by Jordan on 08/15/2024Found a car I liked online. Stephen D reached out to me and I was able to test drive the vehicle that same day. I really enjoyed the CX-5 and he was able to get the process moving quickly for me. I left that day and Stephen communicated in… a prompt manner until my car was ready to be picked up.(I had left a voicemail for the GM and he even called me while he was out and about on his day off). Once car was ready he let me know, and I came in. I thought I’d be there for hours, but I was not! Stephen and the business manager (Nick) moved quickly and efficiently to get me on the road with my new car. Lastly, as a female, I have had bad experiences at dealerships before with rude and pushy salesman. This was not the case here. Stephen and Nick were calm, friendly and did not push. Go pay them a visit for your next car purchase!Our First Mazda But Not Our Last
by Dee Emm on 08/03/2024updated 08/14/2024We just bought our first Mazda and we could not be more pleased with our buying experience! We were directed to Modern Mazda by TrueCar and I was rather impressed by the comfortable and open design of the dealership. We worked with Angela… Zhovkly and she really took good care of us. She did all the paperwork and even communicated directly with our car insurance company. Everything she did made our experience easy and enjoyable. I learned that the sales personnel do not work on commission, so we never felt pressured to upgrade or choose a different car. By the time we were done, Modern Mazda had completely set up the insurance and financing and even put on the new license plates before we left the lot. We will definitely be going back when we're in need of a new car.I promise you won't regret visiting Modern Mazda!
by Katrina on 08/14/2024Let me just start this review by saying that I absolutely loathe the "going to the car dealer" process, so please understand that my review comes from a place of skepticism and a pre-determined mistrust of all things related to car buying.… That being said, I cannot stress to you how easy and enjoyable the car buying process was at Modern Mazda! After several fairly miserable visits with other car dealers that day, I immediately felt a sense of calm and professionalism when I walked into the dealership and met with Natalie. Natalie represented everything that I think we all wish we had in every Vehicle Sales Consultant. She was very knowledgeable about the vehicle I was interested in, personable, professional and most importantly - she listened to me and respected the information I shared regarding my needs/desires for my new vehicle purchase. Together with Mike ( who I believe is the Sales Director or Manager ), they worked quickly and efficiently to get me a deal that I was quite happy with and I walked away with the purchase of a new 2024 Mazda CX30 within an hour of arriving at Modern Mazda. Mike, like Natalie, was friendly, knowledgeable and professional. No strong arm tactics here, no double talk and no letting me sit by myself endlessly waiting for some mysterious credit to be approved ( seriously -why do auto salespeople do that? ). Even the pick up process later that week was quite enjoyable. Nick handled the finance paperwork and was friendly, professional, transparent and clear about everything being signed. The highlight of picking up my new ride was the vehicle review by a wonderful young man named Sal. Sal meticulously and enthusiastically went through all of the features on the car. He gave me a fantastic tutorial with hints and tips and not once did he seem rushed or impatient with me despite my many, many questions. He really made the final impression and drive off of the lot feel like such a positive and exciting experience for me. Modern Mazda Executives would wise to keep this young man as a representative of their company. Please learn from my mistake of wasting time haggling with other dealers and make Modern Mazda your FIRST stop for a new vehicle. Ask for Natalie and be prepared to be delighted by the amazing features offered by the new Mazda's.Modern Mazda My Car Go To!
by Destiny B on 08/12/2024I've had the absolute pleasure of working with Jose at Modern Mazda twice now for my leased cars, and I can’t say enough positive things about him. His professionalism, combined with his warm and personable demeanor, make the car-buying… process a breeze. Jose is incredibly accommodating and goes above and beyond to ensure customer satisfaction. I wholeheartedly recommend both Jose and Modern Mazda to anyone in the market for a new car. You won’t be disappointed!Natalie at Modern Mazda (Thomaston, CT)
by Tim Skinski on 08/10/2024We recently purchased our fifth Mazda from Modern Mazda in Thomaston, CT. It was a pleasure to work with our Sales Consultant, Natalie Asarisi, who made the whole process completely transparent and seamless.
About our dealership
https://www.modernmazda.com/
At Modern Mazda, we do everything transparently.
That means telling you exactly how we arrived at our prices and inviting you to compare them against other dealerships.
It means showing you precisely what needs to be fixed in your vehicle and why. It means customizing a finance plan to meet your needs.
In short, it means conducting every part of our business openly and truthfully.
Take a look around and see what we mean. We've got nothing to hide.
Amenities
- Complimentary Coffee
- Cable Television
- Television
- Express Service
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish