Customer Reviews of Modern Mazda
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Zoom Zoom
by Kristen on 05/26/2025
Great dealership, we are a 5 time Mazda owner and will continue to return! Stennett was great and took care of our needs and we left a happy customer in our new car!
774 reviews
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Great Experience
by LouFapp on 11/21/2016Ed was a pleasure to work with. He was honest and willing to work hard to make sure I was happy. The employees all seemed knowledgeable and truly dedicated to ensure their customers are treated fairly and leave happy.So Happy!
by sonofrio on 11/20/2016I bought a new Mazda from Kim Gelada and couldn't be happier. She made the process so easy. Everyone I dealt with was very nice and helped me out of a car I never thought I would get out of! HIGHLY RECOMMEND!2nd Lease through Kim
by sgallagher2 on 11/06/2016Kim was very responsive and helpful. She immediately responded to any questions I had. Overall a very smooth process!Kim and Crystal = Dream Team
by DFB7777 on 11/06/2016Kim and Crystal were absolutely amazing. People complain about car buying being a terrible experience, but they found a way to make it painless and incredibly easy. They also were the only dealership that found the EXACT car I wanted (there… were only a few in all of New England). I will definitely be going back to Modern for my next car.Excellent experience
by mtp42588 on 10/31/2016Very friendly staff, honest, accommodating, dealt with Vinny and the experience was excellentGreat dealer and sales
by Sashton27 on 10/26/2016I recently purchased a 2016 Mazda 6, Jose, my salesman was great he was very friendly and knowledgeable of the car. I have dealt with salesman in the past that didn't even know they had the car I was looking for. Jose knew exactly the car I… was interested in and brought me right to it. I've bought at least 10 cars in the past but Modern Mazda was the easiest to deal with.The best buying experience
by jsloan93 on 10/23/2016Bought a 2016 Mazda 3 here and it was my very first car purchase. I was a little nervous going in but Kim Gelada made it the perfect car buying experience. Right away I felt comfortable and she was very informative and easy to talk to. All… my questions were answered in depth and you can tell they really know their stuff there. I never expected buying a car would be so quick and painless without feeling like you weren't getting the best deal possible. I'd recommend anyone to go here for themselves to buy Mazda!Car purchase
by georgep4 on 10/16/2016My wife and I bought a pre-owned SUV and could not be more pleased with the service and professionalism of Ali Riley. He worked very hard to make a sale with were all happy with, and acted with integrity and full transparency.Great Deal!!
by jkwalker2010 on 10/10/2016My husband and I had the pleasure of meeting and working with Ali Riley. From the moment we arrived to our test drive to the closing he and the staff were wonderful. We owned a Dodge Charger and because of them we brought another one. Ali… made the purchase for us pretty quick and painless. Thank you Ali and Modern Mazda Dodge Ram! The WalkersExcellent car buying experience
by crcrash on 10/03/2016I recently purchased a 2016 Mazda CX-5 from Modern Mazda. Kim Gelada was a pleasure to work with, very friendly, helpful, and professional. Highly recommended!Great people!
by dan_keifer on 10/03/2016Vinny Valenti was great. The whole process went very smoothly!Excellent customer service
by JoeZoomZoom on 09/28/2016We recently bought our first Mazda at modern Mazda. The buying experience from start to finish was excellent. Our sales rep's name was Kim. She was very helpful during the entire process. She even went above and beyond for us. She took… the time to show us all of our options. She even went out into the parking lot to video record the colors that were available to help us decide which one we liked best. Overall I rated the entire experience has excellent.New Truck Purchase
by HurcsMats53 on 09/26/2016My recient experience at Modern Dodge was very, very, good. The sales person; ( Vinny Valente ) was super! He was very knowlegeable of all aspects of the vehicle and what I wanted. He did not lead me into things I didn't need or want. Since… I had to special order my truck, Vinny was great to explain every option I asked about. He kept me involved in the progress almost weekly and always answered my phone calls and emails promptly. Everyone who was involved in the process was professional, polite, and caring for my vehicles needs as well as for my own well being as a person. I felt like a true valued customer not just another sale.Exceptionally courteous and professional
by JerryAP on 09/25/2016My recent experience at Modern Mazda was remarkably good. Everyone I met there was conscientious, polite, patient, and professional. By far, the best new car shopping experience I have seen in over 40 years; totally stress-free right up… to delivery. Kim Gelada was exceptionally helpful thru the entire process, providing value-added customer service beyond all expectations. It was a pleasure to work with her. I would be happy to recommend to car shoppers to checkout Modern Mazda. Well worth the trip from anywhere.Great Service
by Eolivarez on 09/25/2016Vinny Valenti and everyone at Modern helped me to purchase a beautiful 2014 Subaru with no pressure to buy. They walked me through every step, and worked with me to make sure I got the affordable monthly payments I needed and was… comfortable with. Thanks guys!used car purchase
by Tino124 on 09/21/2016I got a Mazda cx9 from Modernmazda , I worked with Larry Demaida and I am very happy with my experience ,very helpful and thorough !Very Good Experience
by hmarxer on 09/17/2016We had a very good experience in purchasing our new CX-5 Sport from Modern Mazda. Betty was great. She was able to answer all of our questions and she worked with us to get the price/payment that would work for us. Also, when we went it… was later in the evening (close to closing time for the Dealer) and Betty never made us feel rushed and took the time to make sure everything was the way we wanted it. Through picking up the car and the financing paperwork, we also worked with Fish (John) and Crystal who were also very helpful and took the time to make sure we understood everything and that they had addressed all our questions. It was a very nice experience and we definitely will return when it is time for a new car.purchase of my Jeep
by satisfiedbuy25 on 09/14/2016Ali Riley was a very good salesman, he was informative and polite. My experience was not pressured but one of polite bartering. Jay Deangelis was a perfect compliment to the sales experience.Dodge Avenger 2012
by 6family3 on 09/08/2016Ali was a very professional salesman. Answered all questions,gave us the history of the car,He also gave us time to discuss the purchase while he waited inside.Would recommend Ali to anyone looking for a car at Modern Motors.Thank you.So glad they were open on Labor Day
by Wheeliec on 09/07/2016On Labor day as we were cruising the northwest hills and we happened to stop at Modern Motors in Thomaston. So pleased they were open, I was met by a gentleman named Fish who showed us a 2011 cx9 touring. He showed me all the options this… car had and then we went for a test ride. Handled beautifully and was very roomy and had everything I was looking for. I was in the market for a new car but was looking in particular for a Ford Explorer and had crossed off other dealers from my list. Fish explained all the fine points of this car and I had an extremely wonderful experience from the moment we signed, everything was taken care of for me, and the next day I picked up my new car all registered and insured, absolutely amazing. I could not of asked for a better sales person. I am still in awe on how easy and friendly my experience was. Now when my hubby is away for the winter he nor I will worry if I will make it home in the snow.Easy Process
by AlexTheOwl on 09/06/2016I purchased a used Chevy Cruze. Larry and everyone I dealt with treated me like a customer, not like prey.Very fair pricing based on what I was seeing on the internet.
About our dealership
https://www.modernmazda.com/
At Modern Mazda, we do everything transparently.
That means telling you exactly how we arrived at our prices and inviting you to compare them against other dealerships.
It means showing you precisely what needs to be fixed in your vehicle and why. It means customizing a finance plan to meet your needs.
In short, it means conducting every part of our business openly and truthfully.
Take a look around and see what we mean. We've got nothing to hide.
Amenities
- Complimentary Coffee
- Cable Television
- Television
- Express Service
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish