Customer Reviews of Modern Mazda
Review type:
Tree fell on car!
by Todd P on 08/05/2025
Second time buying a Mazda. My wife needed a car after a storm blew a tree down on her existing car. Walked in the door and was greeted by Stephen Duffy. Stephen took us for a test drive in a CX 50. Loved the car and loved how Stephen did… not pressure us and answered questions when we had them. 2 days later, we were again owners of a Mazda. When going to Modern Mazda keep an eye out for Stephen Duffy... He is what a salesperson should be.. Smart, honest, and pressure free.
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Abbey at Modern is your go to!
by Kim McC on 12/27/2023I worked with Abbey Fitzgerald on purchasing a 2024 Mazda. This was my first brand new car, so I was hesitant and concerned with such a big purchase. Abbey was friendly, understanding, patient, and extremely knowledgeable. She went above… and beyond to make this as stress-free as possible, and I can’t thank her enough! I definitely made the right decision with Abbey and Modern Mazda and they’ve got a lifelong customer in me now!Great Experience!
by Shelly L on 12/26/2023Steve from Modern Mazda in Thomaston, CT was really great to work with. He was very responsive, highly knowledgeable about our car and helped us thru the buying process. We would highly recommend Steve to anyone looking to purchase a… Mazda vehicle!10/10
by Devon Gancher on 12/23/2023Super happy with my purchase of a new Mazda CX-50, everyone was transparent and friendly. My sales rep Beth made the process of finding and buying a new car easy and fast. My number one thing about this dealership is how they make you feel… human, not just a person there to buy a car but they actually talk to you and understand you.Mazdas #1
by Ken on 12/18/2023A great place to buy your next ride, fair deals and a friendly helpful staff. Ask for Jose in sales, a good guy.Highly recommend
by Lou on 12/18/2023My daughter recently purchased a 2021 Grand Cherokee Laredo X from Modern Mazda. We had a great experience. The dealership is bright and clean and updated. And all the people were great to work with. From our salesperson Abbey, to the… general manager Ed, to the financial manager Nick. All fantastic! Highly recommend!Modern Mazda is a great dealership!
by Robin G on 12/17/2023I recently purchased a CX5 from Modern Mazda and had a wonderful experience with Natalie. She is well experienced and extremely knowledgeable with all the features the car has to offer. Even after the purchase and delivery of my vehicle… Natalie is always there to answer any follow up questions I may have. I highly recommend Natalie!Great experience
by Jessica F on 12/01/2023We were in the market for a 3 row suv and our online searches brought us to many local dealers with options with in our budget. We ended up in touch with sales man Steve Duffy, who helped us find 2 options with in our price point that would… work for our budget. Steve was knowledgeable and friendly and helped make one option work out for what we needed it to for our budget and got the sale closed quickly for us. Of all the sales people we worked with Steve was the most personable, never was pushy and never tried to steer us outside of our requested budget. We highly recommend giving Steve a call to help you find a vehicle that works for your family.Awesome experience!
by Gloria on 11/27/2023I just received my first Mazda..CX 90. I absolutely love it! I can’t say enough about Abbey who made the process of going from one lease to another quick and easy, worked with me to keep my payments within my budget. Abbey is very… personable, knowledgeable she answered all my questions and did not make me feel pressured into buying.Wonderful Experience
by Garrett Heinze on 11/26/2023Jose was fantastic. My experience moving from one lease to the next could not have been easier or more comfortable. I would recommend to anyone to go see him for their Mazda needs.Great experience
by Tyler Senese on 11/17/2023Abbey and the rest of the team were great to work with. No pressure to purchase and very understanding of needs.Great experience
by Nichols on 11/03/2023Purchased a new car and worked with Abbey Fitgerald-VERY responsive and appreciated her low pressure sales style. Great experience! Whole process was quick, organized, and easy.Flash
by Josemal0616 on 11/03/2023It was a great experience not know a lot of about cars but knowing what I wanted and it was over fairly quick. I was able to leave with my used 2021 Mazda cx-9 touring and with the help from everyone there and the process was quick.Excellent Service and Great Car Buying Experience
by Shreyas Rane on 10/31/2023I recently purchased a used 2012 BMW 328i coupe/convertible from this dealership, and the experience was exceptional from start to finish. Abbey, my salesperson, was incredibly knowledgeable about the vehicle and patiently answered all my… questions. She made sure I felt comfortable with my decision and never pressured me into making a quick purchase. Nick, the business manager, was also a pleasure to work with. He helped me navigate the financing options and ensured I got a great deal on my new car. I appreciated his transparency and the way he explained all the paperwork. The entire dealership had a professional and welcoming atmosphere. The car I purchased was in fantastic condition, and they even provided a thorough history of maintenance and service records. I'm thrilled with my new BMW 328i convertible, and I highly recommend this dealership to anyone in the market for a quality vehicle. Their friendly and knowledgeable staff, along with their excellent selection of cars, made this car-buying experience a breeze. Thank you, Abbey, Nick, and the whole team, for making this a positive experience. I look forward to doing business with you in the future!Honest & Positive Car Buying Experience
by Shaun on 10/27/2023Great experience purchasing a used car here. Abbey was helpful, responsive, and knowledgable. There's no haggling, just an honest and transparent buying process. I would definitely buy from here again. Thanks Abbey!Quick and easy purchase
by Troy on 10/27/2023I picked up a Hyundai genesis coupe from Modern Mazda recently. The price of the car was pretty decent and everyone I interacted with were friendly and professional. Natalie was responsive and helpful as she was my point of contact. She… sent a really detailed video of the car when I expressed interest.Excellent Service
by Deanna on 10/25/2023Jordan, Abbey and Mike were fantastic to work with. They took time to go through everything from test driving to find the perfect car for me and financing to meet my monthly payment needs. I could not be more pleased with the service,… care and professionalism of this team! I am so happy to be part of the Mazda family. Many thanks for all of the help!Excellent experience
by MaryT on 10/24/2023Once again, an excellent experience working with salesperson Jose Medina. Jose found the car that met my needs and efficiently completed the lease. Greatly appreciate Jose making my experience at Modern Mazda enjoyable.The best Mazda dealership in CT!
by Hayley C on 10/20/2023After a disappointing experience at Hamden Mazda, I went to Modern Mazda and had the BEST car buying experience possible. Natalie was extremely patient, helpful and very knowledgeable on the process and made me feel like I was her priority.… She was able to answer every question I had on the hatchbacks without missing a beat. I didn't feel rushed through the process or talked down to (like other dealerships). Instead it was seamless and transparent. I will definitely be referring Modern Mazda to my network!Vroom Vroom
by J Ford on 10/14/2023I have always loved Mazdas. I went to Modern Mazda, and was helped by Abbey. She was an absolute treasure. A wonderful personality, friendly, helpful, and very knowledgeable. The smoothest transaction I have ever had for purchasing a… vehicle. Bravo, Abbey, and thank you so much. We will DEFINITELY be back for our next vehicle because of you.Great vehicle, great value, great transaction!
by RH Alex on 10/13/2023Bought my new CX90 in 3 quick visits to Modern Mazda in Thomaston CT. The new CX is one hell of a value, can’t wait to get my charger done to boost the mpgs. Transaction at Modern was smooth as glass, delivery was great, but this car will… take a few miles until you find all the adjustments you can make. Lots of safety and features we all overlook, I just connected it to my garage door opener, and got the usb c charge cane I needed. I’ve found several other thing out from FB owners groups that have been real helpful. Bottom line, great value, do it! Ask for Steve Duffy at Modern, he actually knows what he sells.Easy transaction!
by Rebecca E on 10/09/2023Thank you to Natalie and the rest of the team at Modern. Engine blew in my old car. Natalie took the time to communicate with me literally all day while I was stuck at work to make sure she had all of the info needed to get me into my new… CX5. I appreciate all of the help during a very stressful situation!
About our dealership
https://www.modernmazda.com/
At Modern Mazda, we do everything transparently.
That means telling you exactly how we arrived at our prices and inviting you to compare them against other dealerships.
It means showing you precisely what needs to be fixed in your vehicle and why. It means customizing a finance plan to meet your needs.
In short, it means conducting every part of our business openly and truthfully.
Take a look around and see what we mean. We've got nothing to hide.
Amenities
- Complimentary Coffee
- Cable Television
- Television
- Express Service
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish