Customer Reviews of Modern Mazda
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Tree fell on car!
by Todd P on 08/05/2025
Second time buying a Mazda. My wife needed a car after a storm blew a tree down on her existing car. Walked in the door and was greeted by Stephen Duffy. Stephen took us for a test drive in a CX 50. Loved the car and loved how Stephen did… not pressure us and answered questions when we had them. 2 days later, we were again owners of a Mazda. When going to Modern Mazda keep an eye out for Stephen Duffy... He is what a salesperson should be.. Smart, honest, and pressure free.
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Tree fell on car!
by Todd P on 08/05/2025Second time buying a Mazda. My wife needed a car after a storm blew a tree down on her existing car. Walked in the door and was greeted by Stephen Duffy. Stephen took us for a test drive in a CX 50. Loved the car and loved how Stephen did… not pressure us and answered questions when we had them. 2 days later, we were again owners of a Mazda. When going to Modern Mazda keep an eye out for Stephen Duffy... He is what a salesperson should be.. Smart, honest, and pressure free.Modern Mazda
by Carlos on 08/02/2025Finding a car dealership that truly prioritizes customer satisfaction is rare, but Ryan at Modern Mazda and his team excelled in this regard. From the moment I arrived, they were attentive and respectful, taking the time to understand my… needs and concerns. They worked diligently to create the best deal for me. While other companies, like Toyota, may not meet expectations, Mazda stands out by focusing on providing exceptional products and an unparalleled customer experience.Great experience
by Sarah C on 08/02/2025My experience at Modern Mazda in Thomaston was great. Steve Duffy was very knowledgeable and professional. I would highly recommend talking to Steve DuffyWorth the Drive!
by Bob and Lisa on 08/01/2025The Modern Mazda team, specifically Stephen Duffy, was exceptional in giving us the best deal on our new 2025 Mazda CX-5 Premium Plus and trade-in. They were very eager to work with us and excelled over other local Mazda dealerships. This… is the second Mazda we have purchased from them. It was worth driving the extra miles to do business with Stephen and the Modern Mazda team.MODERN MAZDA makes it easy
by D Mancinone on 08/01/2025I appreciate the outstanding customer service I received during my recent purchase of a 2025 Mazda CX-30 today. My sales consultant was Steve Duffy, his professionalism and personable nature, in an industry where high-pressure tactics can… be common, was a refreshing exception. He was patient, taking the time to answer all of my questions and allowing me to explore my options without ever feeling rushed. I honestly came into the process expecting it to be difficult, but Steve made it easy. His transparency during the entire process was appreciated. I've done business with many car dealerships in my life and service like this is rare, and it deserves to be recognized.Great customer service!
by Gianna on 08/01/2025Great customer service! I worked with Steve D and he was very knowledgeable and helpful. I had a great experience here!Go buy from Modern Mazda!
by Mark Scarpa on 07/27/2025We had a really positive experience at Modern Mazda. Ryan made the whole process comfortable and stress-free. He helped us explore different vehicles without pressuring us at any point. When we decided to move forward with a purchase,… everything was handled efficiently. Would definitely recommend Modern Mazda and Ryan to anyone shopping for a new or used car!Well done
by Doug on 07/27/2025I've been looking for a specific car for a long time, and I've found and test driven many at many different dealerships. When I found my car at Modern Mazda, I emediatly noticed a difference in all the angles of business practices. Fist… off the car was clean, and all pre repairs were performed on the car. Most other places allow you to test drive a car full of problems and issues and promise that the problems will be fixed before delivery. Also, I was given an out the door quote on the price of the car without hidden embelished fees and optional warranties. Most dealerships try to stuff a lot of fluff and trickery into the deal. Steven Duffy was a very good sales agent and was onto off all my concerns.Spectacular sales & service
by KB on 07/26/2025Steve Duffy was wonderful to work with. He made the sale stress-free! He was very professional & knowledgeable. I felt very comfortable with him as my salesperson. Thank you modern Mazda & Steve DuffyModern Mazda Morning
by Vonnie on 07/25/2025Steve Duffy, our sales person was helpful, no pressure, patient with us. He could not have been better. We left happy with our deal and the Mazda CX 30. Everyone at the dealership was willing to answer our questions. We would do business… with the again.Fast, easy, and comfortable
by Kylie Dionne on 07/16/2025I recently had my car totaled by a tractor trailer and needed the right car for me. Modern Mazda had the perfect car for me in their inventory, and met with me as soon as I could to come in and test drive this car. I worked with Stephen… Duffy, and nothing felt pushy. He made my fiancé and I feel comfortable the entire time and explained everything from the features of the vehicle, its history, and broke down the cost and explained what everything meant. Stephen truly was so wonderful to work with and I know for any future car endeavors, Modern Mazda is a great place to go. Thank you so much Stephen for all of your help!Duffy does it big time!!!
by The Maddens on 07/10/2025Steve Duffy was great. He knows his product and makes buying a new car extremely easy. When it comes to purchasing another car I certainly would use Modern Mazda again. Thanks!! The MaddensSecond mazda
by Tammy on 07/13/2025Recently purchased my second mazda the sales associate was Stephen Duffy he makes buying a car a joy not to many car salesman you can really trust but Steven does he makes you feel comfortable thru the whole process from start to… finish i will recommend modern mazda to all friends and familyGreat place to shop for a car!
by Melissa on 07/06/2025Recently had a great experience purchasing our CX5 Stephen Duffy was our product consultant. He was friendly, paid attention to what was important to us and was knowledgeable about the features of each model. He also ensured that when it… was time to pick up the vehicle, the process was seamless.Modern Mazda 5-Star
by Ben on 06/29/2025I worked with Stephen Duffy for the lease of a new 2025 Mazda CX-30. Overall it was a hassle-free experience and Stephen was always very prompt to return calls and provide answers to my questions. The entire process was very transparent… and I would recommend Modern Mazda to others without hesitation!Outstanding Experience at Modern Mazda!
by Steve Duffy on 06/23/2025We recently purchased a 2025 CX-5 from Modern Mazda in Thomaston, and the entire experience was seamless from start to finish. Steve Duffy was our product consultant and he was absolutely fantastic—knowledgeable, attentive, and genuinely… committed to helping us find the right vehicle. He took the time to understand what we needed and never made us feel rushed or pressured. It was one of the easiest and most comfortable car-buying experiences we’ve had. Highly recommend both Steve and Modern Mazda!Great Sales Experience
by Steve on 06/20/2025This Mazda dealership helped me get into the car I wanted at the cheapest price in the state. Steve was my product specialist and provided great low pressure service quickly. I am thrilled.Great service!
by Kristi on 06/06/2025I just leased a CX-5 at Modern Mazda and am very impressed with the cars, brand and the people. My salesman, Stennett was very helpful and responsive to all of my questions. I was also helped on the day of delivery by Zachary and Nick who… made the purchase smooth and easy. He made the process very smooth and enjoyable!Love the car
by Judy B on 06/05/2025My husband and I traded in our 2008 mazda for a 25 mazda, we worked with sales rep. Angela and she was great. Everything was explained to us, as it's been 17 years since we bought a new car.,and we are not Spring chickens. Angela spent so… much time with us and was responsible for our getting more for our trade in . We don't need another new car, but if we did, she would be the one we would go to. Thank you Angela and modern mazda for treating us like family. I love our new car.Sal and the team was awesome!
by Dustin on 06/02/2025My wife and I worked with Sal, he was fantastic, not pushy or overbearing at all. Very informative, he made the process very easy! I would recommend Sal and the team 10 out of 10 timesGreat experience
by Scott Meyer on 06/02/2025Sal is an awesome car salesman and a really good all around guy! He made the process easy by showing only the cars I was interested in and didnt pressure to buy at any time. Thanks Sal, Nick, and Modern Mazda for a great car buying… experience.
About our dealership
https://www.modernmazda.com/
At Modern Mazda, we do everything transparently.
That means telling you exactly how we arrived at our prices and inviting you to compare them against other dealerships.
It means showing you precisely what needs to be fixed in your vehicle and why. It means customizing a finance plan to meet your needs.
In short, it means conducting every part of our business openly and truthfully.
Take a look around and see what we mean. We've got nothing to hide.
Amenities
- Complimentary Coffee
- Cable Television
- Television
- Express Service
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish