Customer Reviews of Modern Mazda
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by Kristen on 05/26/2025Great dealership, we are a 5 time Mazda owner and will continue to return! Stennett was great and took care of our needs and we left a happy customer in our new car!Fantastic
by Kathy DeFeo on 05/01/2025updated 05/07/2025Angela at modern Mazda is a great sales associate. She made purchasing my vehicle very easySteve is awesome!
by Jocelyn on 05/05/2025This dealership is amazing! I was looking for a pre owned vehicle after my car accident which led to my car being totaled and I went to Modern Mazda in Thomaston, CT. Steve did a great job assisting me with purchasing a Mazda cx5. He’s very… polite and patient along with everyone else I met. Thank you Steve so much!Transparent Pricing and Exceptional Service at Modern Mazda
by Yugandhar on 05/03/2025As a returning customer, I recently visited Modern Mazda looking to upgrade my 2019 CX-5 Grand Touring, which I originally purchased from them five years ago. I was interested in a pre-owned CX-50 hybrid this time. This time, I worked with… salesman Steven Duffy, who was incredibly friendly and made a real effort to understand exactly what I was looking for. Steven thoroughly showed me the pre-owned CX-50 hybrid I was interested in, patiently explaining all its features during our test drive. When it came time to discuss numbers, Modern Mazda lived up to its reputation for transparency. They were completely upfront about the pricing for both my CX-5 trade-in and the pre-owned CX-50. I felt the offer for my trade was fair, and they presented me with the best available financing options, making that part of the process straightforward and stress-free. What truly sets Modern Mazda and Steven apart, however, is the level of service after the sale. I accidentally left my garage door opener in my traded-in CX-5. Knowing I live 40 miles away and had a busy work week, Steven went above and beyond – he personally mailed it back to me! This kind of attention to detail and willingness to help is rare and incredibly appreciated. My entire experience, from Browse to driving off the lot, was excellent. I'm thrilled with my pre-owned CX-50 hybrid and have no doubt I'll be returning to Modern Mazda for any future vehicle needs.My fifth Mazda since 1989
by Thomas Creem on 05/02/2025Thank you Modern Motors Mazda and salesman Steve Duffy. I am happy with my purchase. Everyone was friendly and knowledgeable about my 2022 CX-9. I rate my experience 5 starsLove my CX-30 Carbon Edition
by Laura on 05/01/2025I visited a lot of dealerships in my search for my next car. The vibe at Modern Mazda was different, and much more laid back compared to many of the others I visited. Angela was great from day one, even though I wasn't quite ready to get my… new car and I was just exploring options and seeing what was our there. She sent me a video showing me the ins and outs of the car I was interested in. I had a lot of questions, but she was kind and patient and answered each one. I'm so happy with my CX-30 Carbon Edition! I actually look forward to my commute now.CX-5 Carbon Experience
by Caren Chiarelli on 05/01/2025We just purchased the CX-5 Carbon Turbo, what a great experience! Our sales consultant, Angela Zhovkly, was friendly and knowledgeable about everything; she helped us along our journey to find the perfect car that fit our needs. Our… experience from the entire team was seamless and professional. We drove from Fairfield County to this dealership because we heard how accommodating and professional they were and they did not disappoint! We highly recommend them!Overall Good Experience
by Philip A on 05/01/2025I recently purchased a used 2017 Hyundai Santa Fe from Modern Mazda in Thomaston, CT. My Product Specialist (or salesperson) was Justin Varecka. He was well organized, communicated clearly & effectively, and maintained a positive attitude… throughout the entire process. The atmosphere at Modern Mazda was positive. And the entire staff helped ensure the end-to-end purchasing experience was quick & comfortable. If you are in the market for a new car, I would not hesitate recommending Justin Varecka & Modern Mazda of Thomaston.First Time Buyer
by Ximena on 04/30/2025As a first-time car buyer, I was nervous about the process, but my experience at Modern Mazda was fantastic! A huge thank you to Sal, who made everything so easy and enjoyable. He patiently walked me through every step, explaining all the… features of the car in detail and making sure I was comfortable with everything. Sal's expertise and friendly demeanor put me at ease, and I truly felt like he cared about helping me find the right car for my needs. I’m so excited about my first car, and I couldn’t have asked for a better experience. If you're in the market for a car, I highly recommend visiting and asking for Sal – you won't be disappointed!Dealership exceeded my expectations!
by Robert S on 04/21/2025Recently, my car got totaled due to a hit a run accident and I was in the market to purchase a quality car quickly without additional aggravation. Typically, inventory is limited so you visit the dealership that has the car of choice and… not necessarily the dealership of choice. Through Autotrader, I was diverted to Modern Mazda in Thomaston, 45 minutes from my location, because it possessed a gently owned certified 2024 MX-30 Turbo. Fortunately, I was assigned to Stephen Duffy, who paid close attention to what I was looking for in a replacement car and presented me with options. I scheduled an appointment to view available cars on Friday afternoon. When I reached the dealership, Stephen was still working hard with another customer, and instead of making me wait in the customer waiting area, he arranged for his sales manager, Mike, to fill in and take me for the test drive. It was refreshing that this dealership valued my time. Mike, was pleasant and informative and when the test drive concluded, Stephen was free and ready to assist. No wasted time. I decided to purchase the vehicle that afternoon and Stephen, Mike and the rest of the team worked together to get me significantly improved loan terms to my own personal bank rate and made special arrangements so that I can drive the new car off the lot the next day because I was currently renting a car. But Modern Mazda’s exceptional service did not stop there. When I got home with the car, I noticed a hard to see small tear in the seat upholstery. Stephen and Mike looked at the pictures that I had sent them, and they immediately told me that their upholstery repair specialist would fix it. Moder Mazda stood by its product and customer, whatever it takes to make the customer happy. In the future, I will buy all my cars through this dealership.Purchasing new CX-90
by Jacob Blewitt on 04/24/2025I visited Modern Mazda to inquire about a CX-90 in my search for a 3rd row SUV. My experience with both the car and the dealership was fantastic. My sales rep, Stephen Duffy, was helpful and informative, and was never pushy or overwhelming… throughout any of the process. Stephen and the rest of his team helped to make the transition to my new vehicle seamless. I highly recommend Modern Mazda and their staff if you are in the market for a vehicle.Amazing Experience at Modern Mazda! I just bought a 2016 Mazda CX-5
by MZ on 04/19/2025updated 04/24/2025I just bought a 2016 Mazda CX-5 from Modern Mazda, and it was a wonderful experience! Zach, my salesperson, was not only friendly but also incredibly knowledgeable and dedicated to helping me find the perfect vehicle. The process was… straightforward and transparent, with no hidden fees involved. I highly recommend Modern Mazda! If you’re looking for a car, this is definitely the place to go. 5 stars!The Tariff Rush...
by ljn on 04/22/2025Just days after the White House announced sweeping tariffs across the globe, I accelerated my search for a new Mazda CX-5. Zach Fox of Modern Mazda in Thomaston, CT literally answered the call and remained responsive over the course of my… two-week search. By comparison, other sales associates at two other Mazda dealers rarely took the time to respond since their apparent focus was on walk-in customers. But not Zach. He and sales manager, Mike Belval, took the time to listen and address my needs both online and in person. In my case, meeting the price point along with customer care made all the difference. Well done! ljnModern
by Dave on 04/15/2025Went to Modern looking to purchase a new Mazda 3. My wife and I were greeted as soon as walked in and ask if we needed assistance. I had been dealing with Stephen over email and asked for him. While we were waiting the sales manager Mike… came introduced himself and asked if we had any questions. Upon meeting Stephen we made small talk and brought the car out for a test drive. He gave us route options that would allow for me to simulate my daily driving. After the test drive we sat and talked numbers and were able to hatch out a deal that worked financially for our family. If your looking for a dealer that's not pushy give Modern a chance and contact Stephen Duffy (product consultant)Great Experience
by Garrett Heinze on 04/13/2025I returned to Modern Mazda for another vehicle upgrade, and made it a point to work with Jose Medina again; the experience did not disappoint. Jose is a truly knowledgeable, helpful and patient individual, and he made my experience truly… smooth and effortless. I would recommend anyone go see Jose for a great Mazda experience.1st Car
by Mia on 04/10/2025I got my beautiful CX-5 from Modern Mazda for a great price! It was a pleasure working with Steve & Angela, they were so kind & attentive.A seamless leasing experience
by Ed on 04/01/2025updated 04/09/2025I recently leased a Mazda CX-30 and worked with Abbey Fitzgerald, our sales consultant at Modern Mazda in Thomaston, CT. Abbey was very knowledgable and made the entire process smooth and easy, from the test drive through the signing and… the car pickup. I've never had as seamless experience in any other care I have leased from any other deal. I'm loving the car and the experience made it all the better. Thanks to Abbey!Modern Mazda Made It Happen
by Dave on 04/01/2025updated 04/09/2025Great experience! Salesman Steve Duffy was very helpful throughout the entire process of selecting a model that meets our needs, explaining all of the features of the CX-5, test drives, purchase options and finalizing our purchase. Highly… recommend Modern Mazda and salesman Steve Duffy!!Great experience!
by Brant W on 04/08/2025I stopped at Modern Mazda to look at a CX-5 for my daughter. Even though the dealership is 40 minutes from my home I had a very good experience with Modern years ago so thought I would revisit. We were also considering a Honda CRV and a… Subaru. I never had to look at those other cars. After meeting with Stephen Duffy I couldn't bring myself to even consider those other makes. He was great to speak with regarding the CX-5. Totally honest person who really cared about our experience. I had done my research beforehand and thought the asking price was totally fair. We didn't even need to horse trade or negotiate price. It would have been really awkward for me to do that given how well Steve treated us. What a great 5 star experience! Thank you Steve!Modern Mazda 2 Thumbs Up!!
by Bob Marone on 04/07/2025Went to Modern Mazda's website to look at Certified Pre Owned CX-9's and I found one that I was interested in. I made an appointment to go into the dealership the following day and was taken care of by Jose Medina. Jose was very friendly… and down to earth and made everything from the test drive to the end of the deal a very pleasant and relaxed experience. No high pressure tactics! It was a very different experience from what I've come to expect from most car dealers. I'm happy to award both Modern Mazda and Jose Medina 5 stars, and I highly recommend them to anyone looking for a new car!Modern Mazda is awesome!
by Ava Bucci on 04/05/2025Modern Mazda in Thomaston, CT is a dealership that cares about their customers and ensures the best experience for everyone. Stephen Duffy was especially helpful in the process of weighing out the many solid options of cars they offer as… well as providing himself as a valuable resource. I highly recommend Modern Mazda!
About our dealership
https://www.modernmazda.com/
At Modern Mazda, we do everything transparently.
That means telling you exactly how we arrived at our prices and inviting you to compare them against other dealerships.
It means showing you precisely what needs to be fixed in your vehicle and why. It means customizing a finance plan to meet your needs.
In short, it means conducting every part of our business openly and truthfully.
Take a look around and see what we mean. We've got nothing to hide.
Amenities
- Complimentary Coffee
- Cable Television
- Television
- Express Service
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish