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Customer Reviews of A Better Way Wholesale Autos

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73 sales reviews
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  • Bad Experience

    1 out of 5 starsby Sheikh_Arafat on 05/14/2018

    Let me start from the beginning, i wish i can give 0 star, I came to USA in 2016. Until then this car dealer give me most disgusting experience in my USA life. I don't know about cars that much, i went there to buy a car. I saved 3 grand in 6 months and my dad gave me 8 grand. I saw they had a car 2010 Marcedes Benz C300 for 9 grand with taxes that cost me like 10.5 grand. They gave me a broken car, that car have damage on door, engine light problem. I really didn't care about those. But the real problem was that car had a frame damage. WOW just [non-permissible content removed] wow. They didn't told me anything, they said everything is ok, if you wants to buy this car from another dealer that cost you more than 14 grand. Oh really? I didn't even drive 2 hours engine light showed up. I went to change my oil, somebody told me there is a leak somewhere. I went to the marcedes dealer couple of times. When they told that's the problem and if you want to fix it, that's gonna cost you more than 6 grand. Wow. I decided to sell that car. I went to a dealer they told me your car have frame damage, 4 accident. (a better way wholesale, they didn't tell me anything). They told me they can give me 2 grand for my car. I just like nothing to say. In 6 months i spent more than 2k to fix that car. But i failed. Finally i sold that car for 4 grand. #Now if anybody see my review from that place, i hope they will give me my answer. 1. Why you guys take benefit from a 20 years old kid? Who just came in this country? 2. That's how you guys do business? 3. I have one co worker, you guys did the same thing with him too. So you guys don't tell car history before you sell any car. RIght?

  • This dealership Literally ruined my life and lied to me numerous of times

    1 out of 5 starsby Mbuster13 on 05/04/2018

    Don’t buy here trust me I’m saving your money and time they don’t care about you and they are nothing but lying evil people Long story short I brought a car here first thing first the sales person was working with other coustmers and had us squeeze on a tight couch for hours but that not that bad part. The bad part is the first week I had the car it had starting problems. Took it the dealership atleast 5 Times and the car was out for service atleast 5 weeks be before they fix it. They was just replaceing parts and said it fix now but they lied and had to bring it back and back and back. At this point I miss two weeks of school had to withdraw the semester because I couldn’t make it because they couldn’t fix the car the gave me. The worst part is they didn’t care the general manger lied to me and said he will refund me my car payment for that one month the car was in the shop. He simply lied to me and shook my hand and said he was going to send me a check never got the check I emailed him and call and no response.. these people are evil and don’t care about you they just want your money please do your review before buying here I’m saving u time and money and hopefully they don’t ruined your life like they did mines

  • please read how disgusting this place is

    1 out of 5 starsby seijuro15 on 04/24/2018

    Best place to buy a vehicle that wont last more than a week. I purchased a 2008 vehicle [non-permissible content removed] on April 19,2018 and well on April 23,2018 the engine blew, now i purchased a warranty that isn't even in effect yet because they haven't sent the paperwork in yet and i had to pay for the tow to send it in to them. when i test drove the car there were a couple of concerns i had regarding the vehicle like the coolant needed to be flushed as the temperature was rising to 200+ degrees and there was a slight pinging noise coming from the engine. and i was told the pinging noise wasn't of concern and that they couldn't do a coolant flush due to them not having a vacuum flush machine. well i called the service manager who goes by (KAM) and he was completely disrespectful calling me ignorant and not letting me talk when i was describing the issues. as well as i am assuming that [non-permissible content removed] never did an inspection cause most lines were leaking fluids. Keep your hard earned cash and spend it somewhere that will value you and respect you.

  • Great deal

    4 out of 5 starsby Daniel1 on 04/17/2018

    Dealer is really busy especially on the weekend but that speaks a lot to their business. Good variety of vehicles available and a great deal. As a first time buyer, Eli my sales guy made this experience an easy one.
    • Daniel, thank you for the feedback! We are happy to hear of your positive experience at A Better Way Wholesale Autos and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The A Better Way Wholesale Autos Team

      by dealerreply on 04/19/2018


  • Very helpful Auto Dealership

    5 out of 5 starsby Flanyc38 on 04/07/2018

    Great place and easy process Lya Hoyt made sure we were well taken care of and our process went very smoothly
    • We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The A Better Way Wholesale Autos Team

      by abwautos on 04/16/2018


  • Friendly service quickky!

    5 out of 5 starsby Awinstead on 04/05/2018

    They worked hard to work with me within my needs and tried to do so as quickly as possible. Super friendly staff, great customer accommodations, lots of inventory to pick from. Hands down one of the easiest experiences I've had with car buying!!
    • Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Sincerely, The A Better Way Wholesale Autos Team

      by abwautos on 04/16/2018


  • Excellent quality, good price, and amazing service!!!

    5 out of 5 starsby Tfernandes on 04/03/2018

    I purchased my car last week, and I had the most great experience in my life about to buy a car. Lya Hoyt was patient and she helped me to find the car exactly like I wanted! She explained each details, and I'm sure I did a god job!!!!! I recommend her and ABW for all my friends who want to buy a car!!
    • Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The A Better Way Wholesale Autos Team

      by dealerreply on 04/05/2018

  • The wait is the

    4 out of 5 starsby ChristopherF1 on 04/01/2018

    Price A+ and no haggle experience! Friendly staff and sales department. Just be prepared for a long wait! Don't bring small children!
    • Christopher, thank you for taking the time to leave us this feedback! Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The A Better Way Wholesale Autos Team

      by dealerreply on 04/03/2018

  • Great Cars better People

    5 out of 5 starsby BTurner on 03/30/2018

    At a Better Way Wholesale In Naugatuck I had so much help finding a good reliable car. Lya and Miriam were patient and willing to go above and beyond for me to have a car that fit all of my criteria. Out of all the dealers I went to this one welcomed me and made me feel at ease. I’d recommend this service to anyone.
    • Thank you for taking the time to write this 5-star review! We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, The A Better Way Wholesale Autos Team

      by dealerreply on 04/03/2018

  • Amazing Place To Buy A Car

    5 out of 5 starsby Daeshanae11 on 03/28/2018

    My Experience At A Better Way Auto Was Amazing Exspecially With The Help Of Lya From The Moment I Walked In The Door She Was Very Helpful and Kind I Knew From That Point I Wanted to Purchase A Car From ABW I Love My Car Already & I’m Very Greatful Thanks Lya & ABW U Guys Are Amazing
    • Daeshanae11, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The A Better Way Wholesale Autos Team

      by abwautos on 04/16/2018

  • Great Experience

    5 out of 5 starsby Mona_Nicholas on 03/26/2018

    Great experience from Lya and Miriam and the team at A Better Way Wholesale Autos. They were very friendly and accommodating with helping me get a new car. I am very pleased with the experience I had with these ladies. They made the whole process very easy and straightforward in what can be a sometimes stressful experience. The finance team was great also.I would recommend Lya and Miriam and A Better Way Wholesale Auto to others.
    • Mona, thank you for your kind words and for taking the time to inform us of your ongoing positive experience! We are sincerely pleased to know that our team's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand! Sincerely, The A Better Way Wholesale Autos Team

      by dealerreply on 03/27/2018

  • Great Experience -- Highly Reccomend

    5 out of 5 starsby MROY2018 on 03/26/2018

    From start to finish, the process was seemingly smooth and the customer service, excellent. Chris was accommodating and provided us with an experience we will never forget. The dealership offers customers a relaxed form of vehicle purchasing along with a stress-free process. Great vehicles at unbeatable prices!
    • Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for! Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, The A Better Way Wholesale Autos Team

      by dealerreply on 03/27/2018

  • Best car buying experience!

    5 out of 5 starsby Mariana on 03/19/2018

    My second car buying at a Better Way Wholesale, Lya and Jhonny are the best very patient made the process very easy and not stressful. They made us feel very comfortable, they answered all of our questions and they were very professional. Happy with my purchase!
    • Mariana, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We will be sure to share the kind words with the team. We look forward to working with you again! Sincerely, The A Better Way Wholesale Autos Team

      by dealerreply on 03/21/2018

  • Thank you Therry

    5 out of 5 starsby Aliciaaa on 02/28/2018

    Therry was my salesman, i bought a subaru from him. He did everything to make me drive my subaru home the same day. My credit score was so bad, when he told me i can drive the subaru home i couldn't believe him. I really appreciate your help Therry, you are a good salesman.
    • Thank you for your great review, Aliciaaa! We're glad to have Therry on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The A Better Way Wholesale Autos Team

      by abwautos on 04/16/2018

  • Great Buying Experience

    5 out of 5 starsby MatthewPrice on 02/28/2018

    Test drive and buying experience went very smooth. My salesperson Lya Hoyt was very helpful and is a great worker. This place has quite the selection and sells a ton of cars.
    • Thank you for leaving us this great review. We are very happy to hear that Lya could be so helpful during your purchase. We look forward to seeing you back again in the future! Take care. Sincerely, The A Better Way Wholesale Autos Team

      by dealerreply on 03/02/2018

  • Worsts dealership !!!

    1 out of 5 starsby Zsozso1978 on 02/23/2018

    I had a very bad experience with this dealership today . I made a loan for a specific vehicle trough chase I checked 4 times if the vehicle is still available. I was told yes all 4 times. I packed up my family a two year old a four year old and my wife and we drove after a long day at work to pick up the car . Of corse after we waited 1 hour I was told the vehicle was just sold . That is not the right way to treat a costumer! I checked later on what they will tell me about the same vehicle online and over the phone , both ways still showed available!! I will go to true car and chase bank and I will report about the scam what you guys are pulling !!! I was never been treated like an idiot like this before in my life !
  • good customer service

    5 out of 5 starsby pedro00 on 02/22/2018

    Tanisha is great, i highly recommend her to be your salesperson. She will keep you update on the deal and very reliable. She has a good sense of humor and very comprehensive. I really appreciate all her efforts to make the deal happen now I'm enjoying my Maserati. Good customer service
    • Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, A Better Way Wholesale Autos

      by lyonschev on 09/18/2018

  • Great service

    4 out of 5 starsby Bethany95 on 02/04/2018

    Everyone was very friendly and worked with us to get what we needed. The wait was insanely long but we walked out with a car.
    • Thank you for this review! We really appreciate your business and we look forward to working with you again. Enjoy your new car! Sincerely, The A Better Way Wholesale Autos Team

      by dealerreply on 02/07/2018

  • cheap car

    5 out of 5 starsby johanne on 01/26/2018

    i'm from nj, i don't regret that i bought my car there. it was cheap and no headache so far. i understand some pleople had bad experience, me i had a good one and also my friend Leonard. i personally recommend to buy cars at that dealership
    • Thank you for this amazing review! We really appreciate your business and we look forward to working with you again! Enjoy your new car! Sincerely, The A Better Way Wholesale Autos Team

      by dealerreply on 01/29/2018

  • Well worth the drive!

    5 out of 5 starsby NBourgeoisMD on 01/06/2018

    I wouldn't buy a car anywhere else. Their prices are fantastic and every car I drove was beautiful. The dealership was wall-to-wall with people, like Rockefeller Center at Christmas but I was helped by a patient young man who stuck with me as I test drove 5 different cars. Ultimately I chose a Ford Edge and I absolutely love it. Thank you Chris!
    • Thank you so much for sharing your car shopping experience with us! We're happy to hear you were able to find what you were looking for, including fantastic customer service from Chris and the rest of the A Better Way Wholesale Autos team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Enjoy your Ford Edge! Sincerely, The A Better Way Wholesale Autos Team

      by dealerreply on 01/08/2018

  • CHOP SHOP

    1 out of 5 starsby Mr_Thompson on 01/06/2018

    This place is the worst ive seen. I waited for almost 2 hours and they couldnt even find the car. Im glad because the things i heard about this place are nightmare stories. Only went there to support someone else and they wanted to give it a try. First of all when you walk in you will get an instant headache from all the yelling and loud talking people all crammed together trying to fiance people who probably cant buy a car elsewhere because of their credit. I assure you that you will see the most amount of low lifes ever at this horrible place. They buy auction crap and do a bad job fixing it. I saw one car with the worst paint job ever pull up for a customer to look at and i had to laugh. Good luck to anyone who even goes theres to look. This place is a evil joke.

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