Lia Honda Enfield
Customer Reviews of Lia Honda Enfield
Review type:
Easy process!
Easy process!
by John Rigney on 12/03/2025Just bought a CRV Hybrid Touring at Lia Honda Enfield for my wife and the process could not have been easier. We worked with Troy Conlin and was extremely knowledgeable and not pushy at all. Would buy another car from Troy and the staff… at Lia Honda in a heartbeat.Sign n drive. Easy buy!
by Vinh on 11/09/2025The process of buying a new car went very smoothly .same day pick up.Service Review
by Larry Alexander on 11/07/2025They are very professional, and personable. The wait time was good, and Service Advisor Greg Palm was excellent! He did a great job explaining the process!Larry, We’re so happy to hear Greg made your visit such a great one! He’s fantastic at keeping guests informed and making the process easy to understand. Thanks for sharing your kind words, we’ll be sure to pass them along!
Best Honda Dealership CT
by Traci Perry on 10/20/2025HonestyTraci, We appreciate your feedback and are delighted to know that our honesty stood out to you. We strive to provide honest, efficient service and we are so pleased that was your experience!
A very friendly and accommodating staff.
by Chuck Brush on 10/02/2025updated 10/08/2025Edwin Guzman was extremely helpful throughout the whole process of buying a new vehicle from the Lia Dealership. The whole process took no more than two and a half hours from the time we entered the building. Without an appointment we were… fortunate to leave the dealership with a brand new car of our choice. We couldn’t be happier with the experience.Chuck, we truly appreciate your awesome review and recommendation of Edwin! Thank you for sharing your experience with us. Congratulations on your brand new car! Best wishes for pleasant travels, from the whole team at Lia Honda.
IN and out at LIA Honda
by John on 10/02/2025updated 10/08/2025Like to thank Mary Butova, for all her help buying a new car at Lia honda. She made it easy. Thank you.Thank you for your 5-star review, John! We're thrilled to know how pleased you were with Mary's support and expertise. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Honda.
Amazing service the whole way through
by Jon Adams on 09/19/2025Troy Conlin helped me through the whole process of looking at cars, what I needed for paperwork and insurance etc Aaron B the General manager was also there to answer questions and get me into the price range that was in my budget.… Everyone from the receptionist to the general manager was helpful and pleasant to work with This purchase couldnt have gone any smoother I will absolutely be doing business again with Lia HondaThanks for your 5-star review, Jon! We're delighted Troy and Aaron provided you with all the support and insight you needed to make this transaction a breeze. Congrats on the new ride! We wish you all the best in your upcoming journeys, from everyone at Lia Honda.
Buying a new Accord from Lia was a breeze
by Matt D on 08/13/2025Each person I talked to at Lia Honda was very cordial and helpful throughout the whole buying process. Troy Conlin was excellent. Not pushy and extremely helpful which is what I want from a dealership. I will buy from Lia Honda again.Matt, thanks for telling us how pleasant and stress-free your dealership experience was with Troy's insight and guidance. He's amazing, and we appreciate your kind words. Please visit us again some day!
Always excellent service.
by Jim C on 08/13/2025My Service Advisor was Jesse Robles. He took he time to listen to me, didn't try selling me more than what I needed and was kind enough to find me a rebate on he service I was having done on my car. The service technician did find a few… safety issues that would need to be addresses while in. Jesse quoted the job and gave me the honest truth on it's urgency. Thank you Jesse and I shall return.Thanks for letting us know how satisfied you were with Jesse's assistance, Jim! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.
Love my car
by Happy on 07/25/2025I had an excellent experience at Lia Honda of Enfield. The manager, Aaron, was very nice. Troy Conlin was fantastic. He listened to my needs and found the perfect car for me. He took the time to explain all of the features of the car. He… was patient and answered all my questions. Troy made the whole car buying experience enjoyable. The finance manager, Mike, was wonderful to work with. He was knowledgeable and professional and made the entire process smooth and efficient. I highly recommend this dealership.Hi, Happy! Thanks for making our day with your terrific feedback on Aaron, Troy, and Mike. We're delighted they made everything easy for you. We wish you all the best in your travels this summer, from everyone at Lia Honda.
Air Conditioning Fixed At No Charge
by Customer 12 on 07/21/2025I am grateful that Jesse Robles and the mechanic found and corrected problems with the air conditioning system in the used, low mileage 2020 Civic that I bought in November from a Lia Honda dealership in Northampton, Massachusetts. The air… conditioning was fixed just in time for the hot weather season, and all repairs to it were covered at no cost to me under a Honda warranty extension campaign. This Civic has one other problem: delayed acceleration when starting from a stop. The gas pedal can be floored and the car is slow to respond. The BG fuel injector cleaning that was done unfortunately did not resolve this issue with the Civic. I look forward to finding a solution to the hesitant acceleration, as it is a safety concern.Thank you for your lovely feedback on Jesse! We're so happy your Civic was blowing cool air in time for summer. Our team appreciates your trust and looks forward to getting your other concerns resolved.
Best Service Ever
by Jimmie on 06/04/2025Every time I have bought my cars in for service, it's been a positive experience. Would highly recommend. The job is always done right the first time.Thank you for sharing what made this a great service visit, Jimmie! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.
My go-to for service
by Enfield06082 on 05/28/2025Jesse Robles at Lia Honda in Enfield CT is my go to for my Honda maintenance and service. Jesse is knowledgeable, thorough and always helpful. Doesn't run up a bill or use scare tactics. My current and last Honda are both still on the road… with many miles left in them, both 100k+ miles. Regular and reasonable service has made this happen.Thanks for the love! We're thrilled you always enjoy working with Jesse and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!
Efficient and Authentic
by Ruth L on 05/21/2025Edwin Guzman at Lia Honda was incredibly helpful when we were purchasing a pre-owned car. He went out of his way to explain everything to us, was very knowledgeable and flexible. He let us know exactly what we would need to do to purchase… the car and assisted us with the transfer. It was a great experience!Ruth, thank you for sharing your experience with us! We're delighted Edwin handled your wishes with the utmost advocacy and grace. Here's wishing you all the best in your summer travels, from everyone at Lia Honda.
Great service!
by Ann H on 05/13/2025My Advisor, Greg Palm, was very thorough in explaining everything and kept me informed during the process.Ann, thanks for stopping by to share your 5-star review of Greg! We're glad he addressed your vehicle's visit with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!
Fantastic
by Billie girl on 04/01/2025Enfield Honda is the best!!! You want great service, go here. Jesse will help u and keep u updated the whole way throughBillie, thank you for your trust in our service team! We're happy Jesse provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Lia Honda great experience
by Scooter on 03/28/2025Felt like family from the time I walked in the door. Very friendly, courteous, patient and knowledgeable staff. The sales rep, Edwin Guzman, was low key and low pressure sales. Negotiation was easy and they stood by their offers. After the… deal was done, Edwin also took the time to sit in my new ridgeline with me to show me many of the intricate features, set up my phone, and Sirius XM radio and had patience with me to answer all the questions I had. Mike took the time to show me all the financing options and worked to get me the best rate. Overall, a great purchasing experience!Scooter, thanks for the positive feedback on working with Edwin and Mike! We're delighted they effortlessly accommodated your interest in a new Ridgeline. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Honda.
Greg Palm is an outstanding service manager!
by Dave Smith on 03/28/2025Greg Palm is an outstanding service manager. He is very competent, very helpful, and very kind.Dave, thanks for letting us know how satisfied you were with Greg's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.
Great
by Robin Richardson on 03/04/2025updated 03/11/2025Greg Palm in service always does a great job with servicing my car. Car was done very quickly!We're glad Greg made your day a little easier by being proactive and efficient, Robin. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Outstanding Performance by Greg Palm
by Lawrence on 02/14/2025During my 60, 000 scheduled service on my 2020 Honda Civic on 7 February 2025 I was overly impressed with the professionalism of Greg Palm. The moment I checkered my vehicle in for service he quickly processed my service & recommended some… advice on vehicle service care. Truly a professional & a valuable asset to the Lia Honda franchise.Thanks for letting us know how satisfied you were with Greg's assistance, Lawrence! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.
Greg Palm
by Mike B on 02/11/2025Greg was excellent to work with. He explained everything going on and got me in and out the dealership.Mike, we're happy Greg handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Honda for all your automotive needs!
Vinh, We’re so delighted to hear that your car-buying process went smoothly and that you were able to pick up your new vehicle the same day. We appreciate your trust and hope you’re enjoying your new car!
by Lia Honda Enfield on 11/12/2025