Lia Honda Enfield
Customer Reviews of Lia Honda Enfield
Review type:
Love my car
Great service
by Kate on 03/21/2023Jesse Robles explained all the work being done to my car and gave great information.Kate, it's so nice to see your 5-star review of Jesse! We truly appreciate your business with our service department and hope to continue being your #1 choice for automotive assistance. Thank you for choosing Lia Honda!
Ask for Jesse
by SueSue on 03/15/2023updated 03/22/2023Lia Honda of Enfield has a fantastic service department. When I schedule any service for my 2016 CRV, I make sure I specifically request for Jesse Robles.Hi, SueSue! Thanks so much for sharing your stellar feedback with us. We're delighted Jesse continues to provide you with friendly, reliable service for your CR-V. We wish you safe travels until we see you again!
Service completed March 2023 at Lia Honda
by Matt on 03/17/2023Great, prompt and courteous service at reasonable price!Matt, thank you for letting us know how pleased you were with this service visit! Your total satisfaction is why we do what we do, so we're happy our team made sure you were well taken care of. We'll see you at your next appointment!
Best service!
by Beth Dubuque on 02/18/2023I always have a great experience every time I visit. Jesse Robles is my go to service guy! He always makes sure my accord is taken care of and on top of it he’s very personable!Hey, Beth! Thank you for taking a moment to tell us what you liked about your service visit with Jesse. We're glad your visits with Jesse have consistently given you peace of mind knowing your Accord is getting the best service. We hope to emulate this positive experience at your next appointment. Safe travels until then!
A long wait for an oil change.
by Jeff Hendee on 01/25/2023As a longtime Lia customer I have always been satisfied with the service work performed and always appreciate the personal attention given by Service Advisor Greg Palm. My last visit was for my complementary first oil change since… purchasing my CR-V and I was somewhat surprised that it took just over an hour and a half to accomplish this service. I don’t fault Greg for this, as he seemed somewhat concerned about the length of time as well.The best
by Erskin Watts on 01/14/2023Jesse always gets me in and out. He’s been taking care of me every time I come in. Not one complaint. Always leave satisfied.Thank you for saying so, Erskin! We're very happy to know Jesse always succeeds in making sure you're completely satisfied at each service appointment. It is our pleasure to work with you to keep your vehicle in top condition and we look forward to making your next appointment with Jesse just as superb. See you then!
Honda
by Cathy on 01/12/2023My service advisor, Jesse Robles Is honest and fair, and always treat you with respect and listens to your concerns. Also, my mechanic Keith Bosco, very knowledgeable and always does a very good job that I can always trust highly recommend… Lia Honda in Enfield!!!Cathy, your review just made our day! Thank you for letting everyone know how happy you've been with the service team of Jesse and Keith to help you with all your automotive needs. We are humbled and honored by your confidence in us and we hope to continue providing reliable service to you and your vehicles for years to come!
Lia Honda excellent service
by Ska on 01/04/2023updated 01/10/2023When I need my car serviced, I always go to Lia Honda in Enfield CT. I specifically request Jesse Robles who does an exceptional job handling my service needs. He is thorough and takes the time to answer questions. The entire service… department is fantastic. I would highly recommend servicing your vehicle at Lia Honda.Thanks so much, Ska! We're delighted to know that Jesse has been especially helpful to you on your service visits. Please give us a call whenever Jesse and the Lia Honda service team may be of any assistance to you. It is always our pleasure!
Excellent service team
by William Hassman on 12/27/2022Easy to work with. Knowledgeable technicians. Fair pricingHi, William! We are so happy to read your positive feedback on our service team. It is super important to us that our guests are treated to prompt, accommodating service that is of high value. We hope to continue serving you and providing fair pricing for reliable service.
I trust Jesse Robles, he is very knowledgeable and helpful.
by Rosa on 12/27/2022The staff is very helpful, the facility is clean, its kept up, they have a tv and coffee machine going for us, that seems to make our waiting time more enjoyable. I always ask for Mr. Jesse Robles he is very caring and helpful, he has… become more like a trusting friend.Thank you, Rosa! Your trust in Jesse is an honor we don't take for granted. We're delighted he has been there for you so many times as your service advisor and we look forward to serving you for many more miles. Thanks for choosing Lia Honda!
Christmas Vacation saved!
by Tim M on 12/22/2022Brought my 17 Ridgeline in for scheduled oil change for my holiday trip, they did it on time and found the problem with my engine light coming on, fixed it and took care of a few other things that would have ruined my trip. I would… recommend even Santa to go there. Thanks Greg Palm and the team. I will be back.Tim, thank you for giving us the opportunity to get your Ridgeline ready for the holiday road trip! We appreciate knowing how pleased you were with the service provided to you by Greg and the Lia Honda team and we graciously look forward to your return!
Excellent
by Justine Z on 12/15/2022Very personalized experience from honest staff who show they care. Jesse is always on top of what needs to be done and I feel gives an unbiased opinion on what work the car needs.Hi, Justine! Your complete satisfaction with Jesse's efforts means everything to us. We're glad Jesse took the time to explain transparent details to you so you could make the best decisions for your vehicle. Moving forward, we hope to always be your #1 choice for automotive service. Thanks for trusting Lia Honda!
Very satisfied customer
by Sha on 12/13/2022Ashley Theodore was great to work with and very friendly.Thank you for the positive feedback on Ashley, Sha! Providing you with thorough service that is also pleasant is a hallmark of our culture at Lia Honda. We're happy you enjoyed your experience and we graciously look forward to making your next appointment just as superb.
Amazing as always
by Erskin Watts on 12/03/2022Jesse, my guy, he never fails me. Always satisfied when I’m getting his services. Thank you Jesse for always looking out and being so pleasant every time I walk in the door.Erskin, thank you for sharing positive feedback with us about your guy, Jesse! We truly appreciate your business and we love hearing from customers who had excellent service in the Lia Honda service department. Please don't hesitate to call if we may assist you in anyway. It's always our pleasure!
In and out quickly
by Sha 1770 on 12/02/2022Very knowledgeable service person- Ashley Theodore was great to work withThank you for letting us know how pleased you were with the informative service visit provided to you by Ashley! We graciously look forward to your return and thank you so much for choosing Lia Honda!
Thank you Jesse
by Allison C on 11/30/2022Jesse Robles, the assistant service manager is truly an awesome guy to work with at Lia Honda in Enfield. He creates a friendly atmosphere. Everything is up front. I feel confident in the Lia team as a whole.Hey, Allison! Thanks for stopping by to tell us how wonderful Jesse was on your service visit. We appreciate your thoughtful comments on our team as a whole, as well. Your complete satisfaction means everything to us, and we hope to serve all of your automotive needs as time goes on. Thanks for choosing Lia Honda!
Ashley was great!
by Julie H on 11/30/2022Ashley Theodore provided me excellent customer service as always during my oil change. Thank you!!Julie, thanks so much for the positive feedback on Ashley! It's super important to us that our guests and their vehicles are treated to thorough, attentive service, so we're happy to hear she has always been a dependable advisor to you. Until next time, we wish you all the best in your upcoming travels!
Best service
by Lucille Hayden on 11/14/2022Jesse Robles was outstanding..best customer service I have ever experienced in my life!Lucille, that's fantastic! We could not have asked for a better endorsement of the customer service talents of Jesse. Jesse sincerely cares for his clients and we're sure he would be honored by your kind words. We look forward to making your next service appointment just as outstanding!
Review
by Guy Fortunato on 10/25/2022They are professional. Ashley Theodore is efficient and professional.Thanks for stopping by to share your positive review, Guy! We sincerely appreciate your business and your feedback. Providing you and your vehicle with a completely satisfying service visit is very important to us, so we're glad Ashley made that happen for you. Thank you for choosing Lia Honda!
Great service
by Beth Dubuque on 10/20/2022Jesse Robles is always very helpful and honest when I’m there to get my car serviced. He is prompt and thorough and makes it a priority to get the job done in the quickest time possible or finds a solution. Always a great experience.Hi, Beth! Thanks so much for stopping by to share the positive feedback of Jesse at Lia Honda. We're pleased he provided you with such a thorough yet convenient service visit. It is our pleasure to keep your vehicle running in its best condition. Thank you for your continued business and see you next time!
Knowledgeable Saleaman
by Heather Harris on 10/18/2022I had the opportunity to work with Senior Sales Consultant, Edwin Guzman, for the recent purchase of my Honda CRV-EX. Edwin was extremely knowledgeable and provided a lot of facts and details I needed to help me make the decision to… purchase the car. He wasn’t pushy at all, and gave me the time I needed to make my final decision. He was very thorough and was able to get me in and out of the dealership in time for me to make it to work. I also had a great experience working with the finance manager, Jason Lawlor, who was able to meet my price range and monthly payment needs. I would highly recommend Lia Honda.Greetings, Heather! Thanks so much for your 5-star review of Lia Honda and congratulations on your new vehicle! We are absolutely delighted to hear about your pleasant, stress-free buying experience with Edwin and Jason. It sounds like it couldn't have been any better! The entire team wishes you all the adventure and joy of getting to know your new vehicle and we welcome you to call us if ever we may assist you. Until we meet again, drive safe and enjoy the new ride!
Hi, Happy! Thanks for making our day with your terrific feedback on Aaron, Troy, and Mike. We're delighted they made everything easy for you. We wish you all the best in your travels this summer, from everyone at Lia Honda.
by Lia Honda Enfield on 07/29/2025