Family Ford of Enfield
Today 9:00 AM - 7:00 PM
Customer Reviews of Family Ford of Enfield
Review type:
Used Car Purchase
by Mike on 04/21/2025
Professional, and friendly sales staff. No BS
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52 reviews
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pleasure doing business
by Bill on 03/15/2024Easy transaction and pleasure to meet the folks at Family Ford. Drove down from NH to check out a vehicle in Enfield, CT, made a partial deposit, and then completed everything else remotely including having the car picked up and delivered… to my house.Senior's Safety
by Scheduled Service on 02/23/2024Have been a customer since 2007. Always have been satisfied with service(s) and would rather be safe than sorry. Listened and watched with Dad on maintenance of cars & trucks. Fortunate to have open communications with Service… Advisors/Writers at this dealership.Service Department
by Family Ford of Enfield on 02/17/2024My recent service experience at Family Ford of Enfield for review & clearing a fault code on my 2014 F350 TurboDiesel was excellent!! During the service of my F350, the service advisor& mechanic-technician recommended further work be… accomplished. I agreed with their recommendation based on my own maintenance records & requested they continue. This example of a complete Service Visit is valued by me as a satisfied customer of Family Ford!Awesome.
by Scott on 01/17/2024Truck was overheating the evening of a Thursday before a holiday weekend. Stopped in Friday morning without an appointment. I was able to leave the vehicle. They diagnosed it and fixed that day. Saved my weekend and the next week. To… top it off it was covered under warranty. Thanks guys!!Wonderful Service Department
by Peter Jacobson on 01/09/2024We are always so pleased with the service we get from this department. They are always very professional and pleasant given that we are coming to them with what we see as a crisis. The repair work is done in a timely and efficient… manner...thus crisis averted. Thank you for putting a smile back on our faces.Always Exceptional
by br3631 on 01/09/2024Agnes always goes above and beyond and I trust her completely!2014 Mustang GT
by Douglas Cutler on 10/21/2023Pretty happy overall with the transaction. They did what they said they were going to do (installing factory radio/climate controls and did something I didn't expect: filling the gas tank.Family Ford Service
by RDStone on 08/24/2023I thoroughly enjoy the service provided at Enfield Family Ford. I’ve always sat and waited for my service to be performed and the quoted time of completion and estimated costs is always right on - with no surprises!2012 F150
by Jay on 08/03/2023Great experience with the people at Family Ford. Even though I was purchasing an older, used vehicle, I received the same great attention as if I was buying a brand new one. Will definitely be a repeat customer. Thanks to all.Service Department
by Wanda on 08/03/2023Greg in service was a pleasure to work with. He kept me informed of all they were doing, I would highly recommend Family Ford for all your repairs
The following reviews are more than two years old. They are not included in the overall rating.
193 reviews
F150 oil change
by Richard Burrell on 07/27/2023Work performed on-time; waited in a comfortable waiting area.Service with a Smile
by Gammy Blue on 07/22/2023As usual, appt. made easily. On time, cost(s) explained, service may not be "needed right now" however, I determined better now (while in the budget) and my driving mostly is about town, with jaunts of over 350 miles at least 8 times a… year. Better safe, than sorry.Thorough troubleshooting and repair
by Al on 06/30/2023Was able to get in for service within a week. Upon discussion of problem tech found a known issue for my vehicle in the system and was able to update the computer to fix the problem. They also did a thorough test drive to confirm no… further issue.Very fast service
by Steve on 06/11/20238am appointment, service is done by 8:45. 👏👏👏2020 ford ranger
by family ford of enfield on 05/26/2023Cant say enough about Family ford of Enfield John Tranghese is the best, So organized polite, knowledgeable. Take time to answer any Questions . Doesn't rush you to buy . Really Care that the customer is Happy and Satified. T BennettOil Change
by Bob T on 05/08/2023Excellent job as always. Friendly, helpful and courteous staff! Always a pleasure to see everyone! Thank you.As always great kob
by Matthew Raphael on 04/29/2023As always great and friendly serviceOil change
by Bob on 03/25/2023Scheduling, staff and service was all very good.Family Ford of Enfield takes service to the next level
by Lorraine Y on 03/22/2023Last year, I relocated to Connecticut from Texas. I have always taken my vehicle to the Ford dealer because they offer the best service for the money and I can always rely on them to give great service without adding on unnecessary repairs.… Anytime my Ford dealer tells me I need something fixed, I can count on the fact that the repair is needed. In addition to the great vehicle upkeep. Service advisor, Greg makes sure I am taken care of. Being a Disabled senior citizen, Greg always goes out of his way to greet me when I arrive at my car to ensure I can get my walker out. Additionally he explains anything I need to know about my vehicle servicing. And finally he walks me to my car to make sure I get inside safely after servicing is completed. I expect great service from my Ford dealer since I have been taking my car to them for many years, but Family Ford of Enfield goes the extra mile to take service to the next level!Service
by Rod Perry on 03/22/2023Service was efficient and competent as it always is. I drive over 50 miles for service at Family Ford because of the quality that they deliver.So far so good
by Nade on 03/18/2023In all the years I have dealt with dealerships, Family Ford Of Enfield has always repaired my car in a reasonable amount of time within a reasonable cost. My approximate 45 years of dealing with dealerships have not been that way. Family… Ford Of Enfield so far is the only dealership that has stood out.
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service