BMW of Bridgeport

Today 9:00 AM - 5:00 PM
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Sunday
closed
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of BMW of Bridgeport

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Excellent Purchasing Experience

by dominickp on 09/23/2016

I am typically not a fan of purchasing cars, as my experience with dealers of all levels of brands is that they are single focused on closing the deal in their best interest - solely. I was looking for a car for my son (new driver), and I wanted something safe, with all wheel drive and within the budget we set forth. After a couple of visits to other dealerships, I experienced exactly what I expected: a push to purchase their new inventory, well above the price range we discussed, and then no follow up after I told them we were firm and wanted to look at their certified inventory. This was not my experience with BMW of Bridgeport. I was first impressed with their inventory of certified vehicles. I selected a few online, and submitted an inquiry via their website. I received an immediate response, corresponded back and forth several times & finally scheduled a visit to the dealership with my son. George C Scott (for real) met us, chatted over our preferred vehicle from their inventory and went to work. When he realized it wasn't on the lot, but rather at the detailing shop - rather than steering us to another vehicle, he grabbed a ride from another staff member and brought the car to us. Long story short, my son loved it and we began the purchase process. This was incredibly quick and painless, and we scheduled a pickup within the next 24 hrs. When we arrived to take delivery, everything was in order, we received an excellent overview of the (overwhelming) array of gadgets in the car from the local expert (who was great) and then moved onto the business office to finish up. This is where I am used to getting the pitch for all the stuff I absolutely do not want/need. Not here - we chatted through the financial details, got a pleasant surprise by a reduction in the purchase price (current spiff) and we were done. I would not hesitate to recommend this dealership to anyone. George followed up several times since - making sure my son was loving the car (he is). This is how buying all cars should go...thank you to everyone at BMW of Bridgeport.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
77 Reviews
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sales Rating

Excellent Purchasing Experience

by dominickp on 09/23/2016

I am typically not a fan of purchasing cars, as my experience with dealers of all levels of brands is that they are single focused on closing the deal in their best interest - solely. I was looking for a car for my son (new driver), and I wanted something safe, with all wheel drive and within the budget we set forth. After a couple of visits to other dealerships, I experienced exactly what I expected: a push to purchase their new inventory, well above the price range we discussed, and then no follow up after I told them we were firm and wanted to look at their certified inventory. This was not my experience with BMW of Bridgeport. I was first impressed with their inventory of certified vehicles. I selected a few online, and submitted an inquiry via their website. I received an immediate response, corresponded back and forth several times & finally scheduled a visit to the dealership with my son. George C Scott (for real) met us, chatted over our preferred vehicle from their inventory and went to work. When he realized it wasn't on the lot, but rather at the detailing shop - rather than steering us to another vehicle, he grabbed a ride from another staff member and brought the car to us. Long story short, my son loved it and we began the purchase process. This was incredibly quick and painless, and we scheduled a pickup within the next 24 hrs. When we arrived to take delivery, everything was in order, we received an excellent overview of the (overwhelming) array of gadgets in the car from the local expert (who was great) and then moved onto the business office to finish up. This is where I am used to getting the pitch for all the stuff I absolutely do not want/need. Not here - we chatted through the financial details, got a pleasant surprise by a reduction in the purchase price (current spiff) and we were done. I would not hesitate to recommend this dealership to anyone. George followed up several times since - making sure my son was loving the car (he is). This is how buying all cars should go...thank you to everyone at BMW of Bridgeport.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Unfortunately no :below zero" rating

by Beauthy1 on 04/20/2016

avoid Jason G as sales advisor .his approach is collect his commissions ASAP regardless customer's interests.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Terrible experience at BMW of Bridgeport CT

by Onebardo on 04/08/2016

I purchased a CPO 2011 Z4 on March 5. 2016. The next day I discovered an absolutely broken and half missing hinge in the trunk compartment, called the dealer and 10 days later their solution was for me to come in and have their service department try to secure it with some bolts or screws. They said the part was to expensive to replace. Everyone there was to busy to pay attention from the get go Answered all my questions with what I wanted to hear. They tried to sell me a $1489.00 extended warranty on the run on flats that this car was supposted to have- only problem is that when I had the car into another BMW dealer for a check up just three weeks after I purchase it, I was informed my car didn't have run on flat tires. Good thing I didn't purchase the insurance. They also had me pay New York State sales tax the day I purchased but when I went to my motor vehicle department I had to pay it again as CT is not authorized to collect NY sales tax. I can hardly believe Bridgeport didn't know that. Additionally while having another bmw dealer look my new car over they found 3 bent rims and I had to pay $337.50 for a software update to stop the car from a cold start rough idle. I was told that this software up date has been available for at least a year. Guess Bridgeport just didn't want to install it. I punched this car 34 days ago. I have a broken/ missing hinge in my trunk compartment which impedes the automatic hard tops functioning, NO run on flat tires ON three bent rims and outdated soft ware. Honestly, they couldn't even get the car detailed correctly. When I got home I detailed it myself and found 2 pens, a doctors appointment reminder card for the pervious owner and one store receipt. REALLY? It's only half a car, a two seater convertible. I have filed a formal complaint with BMW of North America. I would not recommend this dealership to anyone for anything and I do not believe BMW of NA is going to allow their representatives to act in the manor they Bridgeport did. I am a reasonable, honest and patient person. Had I wanted to be treated the way BMW of Bridgeport CT treated me I could have bought my car from any corner auto-mart. I fully expected to pay more for this car at a BMW dealership but I expected some integrity in exchange.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Disappointing Experience at BMW of Bridgeport

by wallingford1 on 09/06/2015

Left a deposit at the salesman's advice to lock in end of the month deal on 6/30. We were advised deposit was fully refundable and had until the next day to make a decision. After advising Jason in Sales we were holding off until the end of the lease, the deposit has still not been refunded. We have called spoken to management and were advised twice refund would be issued, but after 6+ weeks that has not been the case.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

2015 BMW X1

by maritzar on 07/30/2015

I purchased my 2015 BMW X1 last week at BMW of Bridgeport. My salesperson was Scott Pechkis and he is awesome! He is polite, courteous, and knowledgeable about the X1. I felt very comfortable dealing with him and never felt any pressure to buy the vehicle. Scott made sure he found the model I wanted with everything that was important to me in this purchase. He followed up, answered all of my questions and accommodated my requests including taking delivery when it fit my busy schedule. I also dealt with Jessica and Victoria during my purchase and they were great too. I have purchased both new and used cars at different dealerships in CT. I have to say this was the best buying experience I have had to date. I would definitely recommend BMW of Bridgeport to friends, family, and anyone looking to purchase a BMW. In CT.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bought my first BMW!!!

by rdj3 on 06/15/2015

Loved working with Jason Gellatly. He was a true gentleman and was very attentive to my needs as a customer. He showed me quite a few models and explained the differences in engine type, model type, etc. and kept my interests top of mind throughout the experience. I test drove a couple of models (650i and M5 sedan) but fell in love with an alpine white 535i xdrive that was on the showroom floor. Such a beautiful car and what a great choice. Jason worked very hard to help me get the car. Also, Victoria and Neal facilitated the deal. Victoria was great with explaining the financial stuff; warranty info., etc. and Neal took me on my test drives and did a great job explaining some key features of my car. Jason really made the experience stress free and kept a fabulous disposition throughout the entire time and kept me abreast of all options for the vehicle. I definitely recommend the BMW of Bridgeport dealership to anyone shopping for a BMW. Very professional and courteous staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

bad experience turned good

by Tglide on 04/08/2015

Jason fixed a terrible situation by another salesperson and changed my daughters tears into tears of joy . Great salesperson and great dealership

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

My BMW Buying Experience

by jodyk2 on 03/22/2015

Dear Jason, I cannot fully express my JOY! Everyone should have the car buying experience I have had with BMW of Bridgeport! From my first initial contact with Jessica, to my sit down meeting and purchase with you, to my car and instrument introduction with Glen to the final paperwork signing and warranty information with Michael. What a nice, approachable, and informative team. I have already detailed out my experience with a few interested people in my young days of ownership. I am of course, still getting used to the car, and know there is a good team available to me shall I have any questions. Many thanks for your thoughtfulness and professionalism. Jody K

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great buying experience at BMW of Bridgeport

by Steve_CT on 03/14/2015

I have owned several BMW's and was trading in my 2007 X3 that had about 150,000 miles on it; I knew exactly which car I wanted, the 2015 435i X-Drive coupe so there wasn't a lot of decision making. My salesman, Ernie Ferrari, was great, very professional and walked me through all the numbers for the lease and followed up with me weekly on the status of my car's production and delivery. Glen Ramsteck, who went through all the features of the car with me was very knowledgeable and showed me everything. The whole process was great, nice people, a fair price and no hassles, I highly recommend this dealership !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience at BMW of Bridgeport

by driver141 on 03/05/2015

I just bought another BMW and had an excellent experience. Jason Gellately, my salesperson was a pleasure to work with. He was attentive, courteous and always very professional, taking the time to locate a car that had exactly what I had requested. The price he quoted was fair and competitive and most importantly did not change when it came time to finalize the purchase of the car. I give him the highest recommendation.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Number 7 on the Christmas list

by princess34 on 01/31/2015

So I needed a new car. Loved my car. Not a BMW. Took a chance and asked what do you have that is comparable. Jason showed me my 3201 with X drive! I drove it back in November and left it at that and he didn't hound me. Oh, and Isaah was wonderful. I let my husband know. He test drove the car in a snow storm. We bought the car. Wow. They knew I wasn't ready for the car but treated me like a princess anyway. The car itself is a beautiful piece of equipment that is reliable in the backwoods of New England with its Xdrive., which sold my husband. We are all happy. Oh and she has beautiful lines also.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing Customer Service - Couldn't Be Happier!

by MLR528xi on 12/17/2014

BMW of Bridgeport & Jason Gellatly came highly recommended by a good friend who recently purchased a 4-series from Jason & Isaiah. I was considering trading in my previous BMW and just wanted to take a test drive and have a look around. My prior BMW was purchased from another dealership but was always serviced at BMW of Bridgeport. When I met Jason, he introduced us to Isaiah who took us on our test drives - he was extremely knowledgeable about the ins and outs of each series which helped me feel confident I was choosing the best model based on what I was looking for. Once I chose the series/model - Jason took it from there. Jason was honest, fair and found me the *exact* car I wanted (interior/exterior/options etc). For all these reasons, I felt very comfortable in making my decision that same day to buy my new 2015 528xi. My car was ready the very next morning and I appreciated the one-on-one review of all the features. Jason and Isaiah were so accommodating and made the entire process so easy. Couldn't have been happier with my decision and absolutely love my new car! If you are considering a BMW - Jason & Isaiah will help you find your perfect match.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very Happy!!

by daesha00 on 12/17/2014

Jason, Anthony and Isaiah were AWESOME! They worked hard to find the perfect BMW for me and took the time to make sure I was happy with my purchase. I would definitely recommend Bridgeport BMW to anyone looking for a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best car buying experience ever!

by N8E on 12/17/2014

Our visit to BMW of Bridgeport was absolutely the best car buying experience ever! They have a complete understanding of their product line and offerings, are very attentive to customer needs, and the exceptional customer service continues even after the sale with the encore offering. We will certainly come back when it is time for our next vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Experience

by aebruno417 on 12/16/2014

Jason G and Isaiah are by far great sales people to deal with. They have gone above and beyond to get me what I needed; from dealing with my father to coming all the way 30 min to my house to pick up my car for service ( due to me having surgery and not being able to drive) and dropping off a rent a car, in order to fix a tiny detail- was by far the best dealership I have dealt with. I highly recommend BMW of Bridgeport to anyone who is looking to get what they pay for !!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2011 335xi purchase

by Kendall_S on 11/17/2014

This was my first time dealing with a luxury brand dealership and I couldnt have had a better experience. From the moment I walked in, I was greeted by Jason Gellaty where he inquired what my needs were and told me to feel free to look around. I found a very nice pre-owned vehicle that piqued my interest and Isaiah took me for a test drive. When I returned, Jason sat me down and was very straightforward, gave me some options for financing and made the process very easy and hassle free. The staff at BMW of Bridgeport are very knowledgeable, hands on, customer oriented and personable. Every staff member went out of their way to make sure that any needs or concerns I had were met. I had been tinkering with the thought of making a purchase for at least two years now and Jason and Isaiah made that choice very easy. I would have no issues purchasing a vehicle if the process was always as simple as they made it. I look forward to doing business with them and BMW of Bridgeport in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Thank you!!

by Gabanact on 11/16/2014

This is my second purchase of a BMW from Jason G. He's absolutely the best and very helpful. I had to return back after having a great experience my first time. I even recommended my aunt to him. I was able to test drive and ask questions on the best car option that complimented my lifestyle. I will be sure to return back to do business again with Jason and the entire Brideport,CT BMW family. Thank you again for such an amazing experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Terrific buying experience

by sammi1012 on 11/14/2014

My recent purchase was a terrific buying experience. Jason and Isaiah were great team. They were friendly informative and extremely professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Jason and Isiah are great to deal with

by pdejohnjr on 11/11/2014

Jason, Isiah, Jessica, and Catherine all made buying my new BMW a great experience. They were very knowledgeable and helped my fiance and I make the right decision. The professionalism of Jason as well as his firendly outgoing personality made the experience fun. Isiah did a great job of helping us with my trade in as well as the setting up of the vehicle. If you are looking for a new BMW, then BMW of Bridgeport with Jason and Isiah is the only way to go.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2014 BMW X3

by JenRN85 on 11/04/2014

I recently purchased a BMW X3 from BMW of Bridgeport. The staff is very friendly and helpful! Would highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Easy!!

by aki1 on 10/30/2014

The entire team are excellent from soup to nuts. Jason Gellatly helped me on a number of occasions to find me the right car and great prices. The entire service dept is very professional. I can't recommend the dealership highly enough.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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