Customer Reviews of AutoNation Honda 104
Review type:
So much care!
No communication
by Lilnuff on 08/07/2023I bought a truck for Autonation Honda 104 , it had a dead battery they replaced it. Then a few days later starting having electrical issues from water being in the tail lamp. Still have not heard back from anyone about resolving the issue… but my truck has been in their shop for almost a week now !!Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Excellent
by sandyk5 on 08/04/2023I have been servicing my vehicles at autonation 104 for over 20 years. I've never been disappointed. Their customer service reps and techs treat me and my vehicle with care.Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda 104. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Great experience buying a car
by CharieS on 07/27/2023I had a fantastic experience working with Autonation. Everyone I talked to was very professional and respectful. The showroom was just beautiful. I worked with Laurie on purchasing my new vehicle, and she was knowledgeable, thorough and… efficient. It was by far the best experience I’ve had buying a vehicle.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Above & Beyond!
by DeKeats on 07/25/2023Stellar service and great people. Personal and professional. They tended to every detail and in the middle of a very busy day still got my car done early so I could get on the road home. I live 4 hours from the dealership and they were… very helpful in accommodating my travel needs.Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
oil change, tire rotation, and recall work
by pshaw1773! on 07/25/2023Very friendly, helpful, and courteous staff.Hi, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
Best in the West, AutoNatio104
by harrettj3745 on 07/24/2023This dealer always gets my service business on my 2017 Honda Ridgeline. Krystal Guardino gets my vote for Outstanding Service Adviso, no matter the service issue she always knows what is needed. Her customer service is impeccable!! I… have been a customer since 2005Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change
by BLovato on 07/22/2023Morgan was super helpful, friendly and great customer service.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Service-Recalls and New Tires
by Jennifer on 07/21/2023I went in for an oil change and recall. Upon arrival Jason let me know I desperately needed new tires. He got me a quote and we moved forward. It was taking a long time so they gave us a ride home. My husband picked it up the next day ready… to go. The total was different than the charge so I texted the next day. The general manager and service manager called and immediately fixed the error and gave us a refund on the spot. Excellent service overall as always!Hi Jennifer, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!
Love using this dealership
by LuvMyCRV on 07/21/2023We have been using AutoNation for several years. They are very knowledgeable in the service department and also very friendly! I never have had a complaint with them when buying a car or getting my car serviced!Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Fast and friendly
by Lwoolman on 07/19/2023Very fast today for my oil change. Great facility with a great waiting area. Will recommend!We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Honda 104 and we hope to be of service again in the future.
Great Service
by Sam Yang on 07/18/2023My vehicle had low oil pressure and battery problem. All problems were resolved. Kristil was great.Hi Sam, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Review of AutoNation 104
by Dennison on 07/17/2023Service Advisor Crystal was great. She explained everything to my satisfaction and was friendly.We appreciate you taking the time to leave us a response, Dennison! Drive safe, and we'll see you on the road.
Oil change
by Ed.scg303 on 07/17/2023Fast and friendly serviceHi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Honda 2014
by kevblue on 07/17/2023it was painless and fastHi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Customer Experience
by Kevin K on 07/14/2023Edmund was a great, friendly and funny service rep. Had Edmund a couple of times now and always had a great experience with him. Provide great information and got me in and out in a time manner for my schedules services.Hi Kevin, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Honda Ridgeline
by Jeff S. on 07/14/2023Excellent experience. Sales process was straightforward and sales person was fabulous.Hi Jeff, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Honda pilot service
by babayaga on 07/14/2023I took my Honda pilot to Autonation 104 to have oil change and tire rotation. I had an appointment and they were all set to take care of the job. They were friendly, professional, and meticulously took care of the vehicle. I was very happy… with the service provided.Hi Babayaga, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Fast, efficient service
by Richard on 07/13/2023Came for routine service, oil and tire rotation. Out in less than an hour. Friendly, efficient and fast.Hi Richard, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
service advisor
by c. sue horn on 07/09/2023edward went above just good service. he answered questions i had on the general condition of my tires and my total car. I did appreciate the attention to detailed explanations. he even went with me to find my car since it was parked in… a different spot than it usually is after a service visit. the servicing was finished early which is always a plus.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Saved the day with a battery change
by Pjellum on 07/07/2023The service team met with me in an expedited method knowing that I was having immediate problems with the car battery. Greatly appreciated.Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Transmission Service
by SpecialK555 on 07/07/2023Great service and timely.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Mel, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
by Sandy Karon on 04/25/2025