Customer Reviews of AutoNation Buick GMC Park Meadows
Review type:
Good experience!
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Used truck purchase
by KeithD. on 06/25/2023The dealership was very clean and the customer service was great. Everyone there seemed very interested in making you feel comfortable.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Fast appointment and service
by Cordova on 06/23/2023Was able to get an appointment quickly and the service was done quickly.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
2023 Yukon SLT purchase
by Jewels. on 06/23/2023TJ did a great job providing the information we needed and updates on inventory. GMC Park Meadow was fair and honest throughout the process.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Efficient and Fair
by Joe Cervone on 06/16/2023From the intake experience to retrieving my car (with a car wash, BTW), the service department was efficient and informative.Hi Joe, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I’m not sure
by Edithholden on 06/14/2023Auto Nation GMCIn Lone Tree Colorado is ALWAYS service oriented and professional!!! My issues get resolved and my car is always fixed!Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
1st service of 2023 GMC Sierra Denali
by David G on 06/02/2023The service advisors were able to get me scheduled quickly, and then my work schedule changed, so I needed to have the work done an hour earlier than scheduled. They had me come over and said they would try to get me squeezed in and done… earlier, which they did. Happy with the work they did and how I was treated.Hi David, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
first time customer
by mchenryta.tm on 05/30/2023easy scheduling. services provided were what I requested. very pleased.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
GMC Service
by Michael on 05/17/2023Jake was very helpful in getting my truck repaired as quickly as he could. He worked with the warranty company to insure they would approve the work on my truck. He was excellent in updating me with the progress of the warranty approval… and the work on my truck. It was very convenient being able to text back and forth with any questions and updates. I appreciated Jake's friendly and knowledgeable service throughout the process!!Hi Michael, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC Park Meadows. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent Experience
by jmb1975 on 05/11/2023We had an excellent experience at Autonation Buick in Lonetree. Our salesman, Jason, was very friendly and knowledgeable. Everything from the test drive to the buying process was smooth and easy. Would highly recommend it you are looking… for a new vehicle purchase.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service Experience
by herbert on 05/11/2023Efficient, quick, professional.Hello Herbert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service and and sales
by William on 05/05/2023Great service and sales from this dealership on my 2019 terrain that I purchased from them, I now have 37,000 miles on it and I have never had any problems with the car.Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Oil change
by CRJolin on 04/28/2023The customer service tech was very helpful and offered to see if we had any remaining free prepaid oil changes.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent onsite Customer Service - Poor Call Center Knowledge and Service
by ReadaBeada on 04/27/2023The call was to arrange for my appointment at the Lone Tree GMC dealer a month before the appointment. Upon arrival, no appointment had been reserved for the 30k mileage service at the Lone Tree dealership. When arranging my… appointment I asked for a price to budget accordingly. The quote was $1,000, I budgeted $1,200 only to arrive and was told $1,900 for everything. Poor customer service on the part of the call center. This is the second I have received the wrong information from the call center. The call center is poorly trained, poorly knowledgeable on how to assist customers properly. The gentleman helping the day of arrival was more than accommodating to get my GMC Terrain in for servicing and provide a loaner car. I had made appointments in the area to attend while my automobile was being serviced. I live a two hour drive from Loan Tree area.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
owner
by ThomasM on 04/07/2023Great place for service, I like the communication on what's going on with my GMC Denali. I really think it's cool when the service technician sends videos of the service being provided.Thomasm, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Service Department Excels
by WGGinAK on 04/04/2023Overall excellent customer service. Car was ready when told and price quote was accurate. Payton does an excellent job with customer service and handling multiple customers and cars.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!
Review Title
by JohnKronhart on 03/30/2023Larry, the service writer, was excellent! He maintained contact with me and kept me updated, along with being very pleasant and understanding! The problem was that I was notified that the recall parts were finally on hand and I should… make an appointment! They were not and my car was in the dealership for two days before I picked it up, not repaired, and took it home. It was another week before the parts were finally available and the repair completed.John, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (303) 578-6093 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Very professional
by peaches on 03/22/2023Very good he was very professional and did not try to sell you something you didn’t need I feel like I could trust himHi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
No Follow-Up
by Whelchel65 on 03/21/2023I’ve been having an issue with my 2022 Terrain since purchase. The only response I get from the service department is “well there’s no error code so there’s nothing wrong”. We have tried following up multiple times and have not gotten a… response from the Assistant or head Service Manager.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Jimmyestes
by Jimmyestes on 03/17/2023Very low key, honest, and fastHello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Easy environment to buy car
by TADDenver on 03/16/2023Staff from meet & greet, our guy Javier from sales process to finance were easy to work with. I love my car, it is fantastic for our 3 boys, pup and skiing.Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Broke down in Denver
by Dlewis8 on 03/12/2023After being REFUSED warranty service on my months old 2022 Chevrolet 2500HD by Bozarth Chevrolet I went down the street to Auto Nation. My emissions problem was promptly resolved and I was back on my way. Very knowledgeable and courteous… service staff at this dealership. Thank you.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 03/14/2025