Customer Reviews of McDonald Mazda South
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3 sales reviews
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Online friendly
by SG on 07/27/2025We reviewed the car online and were able to purchase it in the morning with ease.Great, friendly sales people
by JB on 07/18/2025Friendly, fair price.DO NOT GO HERE!
by Taylor Meza on 05/09/2024Buyer BEWARE! My experience with this South Mazda dealership - I leased a brand new 2023 Mazda-CX 5 (April 2023). The day I purchased it I was happy to feel like I be safe and rely on this car to take me to school and work. This is furthest… from the case even with my due diligence of treating my car wit utmost care and pride. From the moment I left the dealership with my car up until recently, I have had nothing but wasted time, effort, and disappointments. It really all came full circle when the little problems started to add up and turn into bigger ones. - It started with not receiving the car I purchased. During the sale, I was promised a few additional features to my car. A button for my trunk(All it does is unlock and lock the car) and my side mirrors that would defrost(It was not snowing often enough to make sure this was true until the beginning of 2024). I spent many unnecessary hours at the DMV only to find out that the Registration was not in process due to Mazda dealer error. I called the dealership many times to get this issue resolved in a timely matter. They never answered the phone or my countless messages. I finally had to text one of the Financial Officers to get someone's attention. Back to the dealership, I had to go to obtain a new temporary plate due to their lack of response not to mention multiple DMV visits. -I was also given the option to pay a little more a month to apply for more Oil Changes and Tire rotations. Turns out it was ONLY for 2 additional Services. - My key fob had issues from the beginning and did not work. I was driving and suddenly, the key fob was not detected. I had enough when I took the car for a scheduled oil change only to get it back and the engine light turns on after a couple of weeks. The car had only 10k miles and has been treated so well. Trying to reach this Dealership has been an absolute nightmare. I have left multiple messages and even emailed someone with no response. I even had Mazda Corporate leave two messages and they also have not gotten a response. I am a full-time student and work to make ends meet. As many can relate cars are not cheap and never an investment but a necessity. This dealership was happy to take my business but the minute I received the keys they did not care. No return calls, no follow-up, and most of all taking no ownership of selling me a leased lemon. I feel very taken advantage of. I am hoping my review can spare you from doing business with this particular dealership.
The following reviews are more than two years old. They are not included in the overall rating.
25 sales reviews
Money Problems!
by Matt on 12/08/2022DO NOT BUY FROM MCDONALD!! I just received a letter in the mail from my county CANCELLING my registration and title because [non-permissible content removed] took my money and didn't submit it to the county. Over 1K was paid for my county… taxes and now I have to put in the legwork, threaten lawsuits, etc. due to FRAUDULENT business practices. Have purchased cars my entire life and NEVER heard of anything like this. Worse yet...my county said they have had repeated problems with McDonald not paying the taxes already paid by the customer at purchase. Sounds like a scam to me. DON'T LET IT HAPPEN TO YOU!Terrible customer service and communication
by Ali M on 05/24/2022They are nice up until you purchase the car! The quations changes afterwards. I purchased a car in 2019 and added an extended warranty. A few months ago, I canceled the warranty and had to get a refund for the remaining. It's been FOUR… MONTHS that I have been waiting to receive the check. So many email communications and no luck. "Valentin Chairez" is creative in coming up with excuses. Once everyone in the dealership is sick with covid. another time he receives my emails in junks folder (which is impossible). This is not a rocket science! I would strongly recommend consider another dealership!Fabulous!
by Paige W on 12/14/2020I cannot begin to say enough about my experience at McDonald Mazda, but here are a few highlights: - I called to make an appointment and ensure the car I was looking at online was still available. I was connected to Donovan in sales, and… he was extremely helpful over the phone, and was flexible with my work schedule. - When we arrived, everyone there was very friendly, and the building was spotless. I appreciate cleanliness above all, and was quite pleased. - Donovan quickly joined us after arriving, and showed us the car I was interested in. He gave a full tour of the outside and inside, and answered all of our questions. I had just one question he was fairly certain of the answer, but needed to double check, which I greatly appreciated. I hate getting “yes, yes, yes” just to find out that isn’t the case, and he gave all the answers without over promising. - I decided to purchase the car, and the process of getting the final numbers was quick and easy. There was a little bit of a line for the “checkout” so they offered for me to leave and come back. I had to return a leased car, so I ran home and completed that process before returning. - The checkout was a breeze. I worked with Lilly, and she was just wonderful. She made the process so easy, and significantly faster than I have experienced at other dealerships. She was also really fun to talk to, which made the whole experience that much better. - I was out the door and driving my new car home in two shakes, and absolutely LOVE my new Mazda. It met every single one of my requests (heated seats, remote start, sun roof) and is stunning. McDonald Mazda is my new go-to for a new car (although I’ll be keeping this one for a good while, I love it!) and I’ll be highly recommending them to anyone I know (and like). Thank you Donovan and Lilly, you were absolutely amazing!A great experience with Val...McDonald South (in Littleton)
by Rob on 10/31/2019I went into the McDonald Mazda store after seeing a woman drive by in a parking lot with a McDonald emblem on the back of her Mazda 3. So I asked her how her experience was at McDonald. She said her experience was really good... and so… I kept that just in the back of my mind. When I later went shopping for cars, I saw that McDonald had on their lot a used vehicle I was looking for. And so I went inside and met Val. Now Val is low key. And I am a recovering East Coast refugee...so for better or worse, we are a little particular about whom we deal with. During the sale, a few issues came up, such as me having to get some of the money fot the SUV transferred into my bank account. Val was patient, understanding, and just easy to deal with at every turn. No pressure...and just very helpful. I would easily recommend Val fully to any of my friends or family, as well as to you. And Val was not the only helpful one there at McDonald either. And I'm not only telling you this because I used to work with consumer ratings at a large online company... (I just am a pretty above board kind of guy.) The finance manager, Jeff, is his name, was also kind, and very easy to deal with. Buying a used car at McDonald was a good antidote to the stories you sometimes hear where things dont turn outlike they should. It just turned out great. And the SUV...actually a Mitsubishi, has been terrific. In fact, I just took a road trip in it all the way from Denver roundtrip to Canada. Kudos to Val, and to McDonald Mazda on Broadway. -Rob Cheyenne, WYPleasure
by Tom on 02/02/2019Bobby Rogers was pleasure to work with I got a good deal great car friendly service Highly recommendedGreat experience
by Ljbrachle on 02/27/2017updated 03/10/2017We purchased our 2017 Mazda 3 at McDonalds automotive. Thoroughly professional staff. We would recommend this dealership without reservation.New car lease
by Milin31 on 02/22/2017Mark and the team did a fantastic job. They didn't hold information back as we discussed what I wanted and needed to happen with my purchase. They went above what every other dealer had done that day.Five Star Experience
by kklein0529 on 09/21/2016Bob Nichols was my sales rep. The whole process of buying my car was made very easy and exciting.Superb!
by HappyCX5Owner on 09/19/2016This was one of the best car buying experiences I've ever had. The salesman, Nicolas Morrison, was knowledgeable, considerate, patient and good Christian man. The McDonald dealership was clean, comfortable and inviting. Everyone I came… into contact with was friendly. I would most definitely recommend McDonald Mazda, and most particularly, Nicolas Morrison to anyone looking to buy a car.Enjoyable car purchase
by Dannywaco on 09/02/2016The staff was very helpful and I enjoyed working with them. I would highly recommend this group.Second Purchase
by DeMey_Fam on 08/01/2016Of course I love working with McDonald Mazda. I bought my first Mazda there and was happy to return with my business for my second purchase. Tyler, Val and Paul are so great to with. When it's time for an upgrade for my first Mazda, you… will see me again at McDonald MazdaNew purchase
by Jreiakvam on 06/18/2016I had such a quick and easy experience at the dealership! Walked away with a beautiful new Mazda. Morgan Evans was the best!Love that CX-5 Grand Touring
by kikerchef on 05/06/2016updated 05/18/2016Recently bought a Mazda. I left behind the "driving experience" of a BMW for this handy crossover suv. Not disappointed! It has a lower price point and nearly all of the same things my X1 had. Only criticism is that the front passenger seat… isn't electric. Weird. Otherwise a great car.2011 Mazda6 i sport
by vdosmouse on 01/05/2016I had a GREAT experience! I LOVE my new car! I was having trouble getting a loan and the whole team at McDonald Mazda was wonderful! They managed to get me a loan and a car that I love.Car buy experience
by nice_ride on 01/03/2016We are very pleased with the purchase of our Mazda CX=5 vehicle. Purchasing a new vehicle is not always a pleasant experience but, overall, we are very satisfied with the outcome. Our salesperson, Ally, was very friendly and helpful.above and beyond
by katlee12 on 11/06/2015updated 11/12/2015We have really poor credit but our sales department went abide and beyond to find us a car the bank would finance. Couldn't bring it home that day because they wanted to make sure the car sound for us. After 5 days of waiting they offer… to deliver it to us. It was here when I for hone from work. That was very nice. Thank youEnjoyable Experience
by jwkcpa1 on 09/10/2015I have always felt buying an automobile, though exciting to have a new car, is a hassle. I was wrong --it was hassle free. My congratulations to the dealership and all of the people involved in my purchase.Great service and very knowledgeable people!!
by Customer2016 on 05/30/2015Robert was a great salesman who helped guide us to the perfect vehicle for my family. He was very knowledgeable and patient with all our questions. Warren in financing led us to the extended warranty. Great idea, we tend to keep our vehicle… over five years. Thank you both for doing a wonderful job!!!
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About our dealership
McDonald Automotive is a family owned and operated business that's been serving the Denver metro area for over 60 years. We believe that it's more important to create a lasting relationship with our customers rather than just sell as many cars as we can and send 'em on down the road. We DO NOT believe in gimmicks, or high pressured sales tactics. We want to find out what is most important to YOU and do everything we can to help you accomplish your goals with your purchase or lease.
It’s important to point out that ALL Mazda’s are priced the same, no matter where you buy from. All dealers use the same MSRP’s, Invoices, rebates, etc. We are always competitive with our pricing!
What sets us apart
At McDonald Mazda South we’ll work hard to show you why we are the right choice. We hope to earn your trust and transparency and ensuring that you understand every aspect of the negotiations and just how simple we can make your buying experience!
We understand the final numbers are extremely important and we’ll be competitive with ANY dealer on price or payments, but we hope you also feel strongly about where you purchase your next vehicle and receiving the level of service that you deserve
Giving back to the community is something our team is extremely passionate about. That’s why you’ll find us supporting and raising awareness for The Shining Stars Foundation, The Make-A-Wish Foundation, 9NEWS’ Corey Rose's Benefit Concert and more!
If you have not yet seen it firsthand, we invite you to see the nation’s newest and most luxurious facility in the country. Enjoy lunch, a snack and a hand-made coffee from our barista Café while you relax in one of our luxury customer lounges!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish
We appreciate you taking time to leave us a great review! We are pleased to hear Robert did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Kind regards, Jacob Varshavskiy | General Manager | 720-283-5117
by mcdonaldmazda on 06/03/2015