Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Southwest
Review type:
Loved working with the team at AutoNation Chrysler Dodge Jeep RAM Southwest
by CoSteve on 03/26/2024This last car I purchased - a 2023 Jeep Gladiator - was the best car buying experience I've had with a dealer. Both Sales and Finance were super to deal with. No tricks, no hidden fees, just good folks to work with. Happy we made our… purchase with this dealer.Great Dealership
by Shelly S on 01/31/2024Bought a new truck, my sales professional was Aaron Dale who was outstanding to work with. Would recommend Aaron and Autonation to anyone looking for a new vehicle.Hi Shelly, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Southwest! Don't hesitate to call us if you ever need anything. Be safe on the road!
Outstanding team
by Kevin on 01/24/2024Great service by the team, from James and Kenny to the service staff, very caring and upfront, no issues! Love my Ram 2500!Hi Kevin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
New Car
by Osman M on 12/06/2023Great customer service by the team James M.,Ramen and Justin all did a great job helping use get our new family vehicle, hope to continue doing business with Autonation.Hi Osman, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
New vehicle buying experience.
by Charles Wishon on 12/07/2023This was our second purchase from this dealership. Both of them were very nice. My salesman Aaron Dale was great. Very professional and knowledgeable the purchase was hassle free. Great dealership to work with.Hello Charles, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
New 2024Ram 1500
by Todd Clayton on 11/15/2023Had a very good experiende at this elenstipi At avanade tane went extra mile by making sure I had all the information that I needed to make an informed decision on my purchase. After buying my truck, he took the time to go over all the… details with me and made sure I was comfortable with all the bells and whistles that it came with. I would highly recommend Angel to anyone looking to buy a new vehicle. He will make sure you get the absolute best deal.Hi Todd, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience
by HappyWyo. on 11/10/2023Purchased a new Ram 2500 Laramie from Southwest Jeep Dodge Ram in July. Entire process was seamless and Kenny worked his magic on price! Great dealer to work with.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Total Regret - Go Anywhere Else
by Ludwig Fool on 11/07/2023You would think that Auto Nation Chrysler Dodge Jeep RAM Southwest might be a reputable business, but it clearly is no different than the [non-permissible content removed] used car dealerships that are so common. I was scammed! I am angry… with myself for falling for their ploy, but extremely angry at this dealership for taking advantage of me and my situation. I found a vehicle I was interested in on Autotrader.com. I expressed my interest in the vehicle to the dealership and began the buying process. I do not have good credit right now so getting approved for financing was a challenge. The dealer’s financing department found me a lender, so I made an appointment to go see, test drive and purchase the vehicle I wanted. I drove to the dealership from over 50 miles away and was 30 minutes late to my appointment due to traffic and other factors. So I arrived more than 4 hours after the appointment had been set up. I received emails and texts assuring me that the vehicle was there and ready to go. The emails even said that the vehicle would be brought to the front of the store and ready to be test driven. I walked into the dealership and was told by the salesperson that he just found out 5 minutes prior that the vehicle didn’t pass inspection and was not safe to be on the road. Again, I was assured earlier that the vehicle was available and ready. I had asked for financing information and additional photos of the vehicle prior to making the 50 mile drive and neither of those requests were fulfilled, so I should have been wary at that point. When learning that the vehicle I wanted was not available, I should have turned around and walked out then and there. The status of that vehicle was surely known well before I arrived. It is CLEAR that the ad for this vehicle was a lure and that the dealership never had any intention of selling me that vehicle. For this dealership to deny any of what I have written would be an insult. Instead of getting the vehicle I wanted at a good price with manageable payments, I ended up signing for a vehicle that I likely can’t afford, cost twice as much, is not really what I wanted, has a higher payment, and a longer commitment to payments. I realize that I fell for this and that I am ultimately responsible for getting myself into this mess, but I was definitely taken advantage of due to my credit situation and desperation. When the salesperson called me a couple days later, I expressed my concern and was blown off. I sent an email requesting the names and numbers of senior managers and the salesperson I had dealt with ignored me. No, I do not recommend this dealership. This is a prime example of why most people hate having to buy or replace cars. If for whatever reason you still want to buy from this place, be very careful. Do not work with Luke Clark. He is well trained and will likely take advantage of you too.2023 ram 1500
by AAlejo72 on 10/11/2023Had an awesome experience buying my new truck here. The staff was very friendly and easy to work with in meeting my terms. The facility was clean and organized. Ask for Mariyah or Bailey and you will be in good hands. Thanks guys.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Southwest! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2023 Jeep Grand Cherokee Overland
by Larry in CO on 10/10/2023Had excellent experience with AutoNations Jeep Southwest when buying my new 2023 Jeep Grand Cherokee Overland. The sales associate and sales manager were very professional during the entire process.Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
No Follow through
by Mike Cunningham on 10/10/2023Going on 4 weeks with horrible communication. Bought my car and needed to get the windshield fixed. Sales man continues to dodge calls and manager makes promises with no follow through. Was told by one of the managers I would receive a call… back either the 5th or the 6th of OCTOBER. It is now 10 October and no phone call or follow up. I continue to leave messages and can’t get my windshield fixed. I will be filling with the BBB I just want someone to care a little bit over there.2023 Jeep Gladiator
by Mike Casper on 10/02/2023Everyone was very happy and professional. Maryiah was my salesperson and I highly recommend and appreciate her assistance. Staff stayed late to complete my sale and even let me come back another day to get my truck detailedHi, we are pleased to hear you had such a positive experience with us, Mike! Don't hesitate to call us if you ever need anything. Be safe on the road!
Best sales person
by Gerrygg on 10/02/2023Out of over 25 sales Associates . I have work with in the last 30 years Mariyah Alvarez was the Most courteous and upfront and honest sales associate. I had the honor too work with,Hi, thank you for your kind words and this wonderful review! We hope you have a great day!
Great Experience
by Mr Bill on 09/30/2023Purchased my first new vehicle in 43 years from Mr. Michael Huffman. Mike was very professional and made me feel like family. Got an outstanding deal on this new truck purchase with many thousands off the sticker price. Love my new Ram… 1500!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
2023 Jeep Grand Cherokee
by Patrick on 09/05/2023AutoNation stayed with us as we looked as a variety of vehicles and purchase options. In the end they by far provided the best personal and financial option.Hi, we are pleased to hear you had such a positive experience with us, Patrick! Don't hesitate to call us if you ever need anything. Be safe on the road!
Aaron Dale - Sales associate
by Vincent on 08/03/2023Aaron provided top notch service from the time I arrived on sight until I drove my new jeep off of the lot. He provided me with excellent options when I told him what I was looking for. He went above and beyond the call to be sure I was… completely satisfied!Hi Vincent, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent car sales
by Cafkrush on 07/24/2023I had gone to another Auto Nation: things went from bad to worse quickly. I had spotted another grand Cherokee. Got my money back and bought this used 2011. They made everything really easy esp Matt Randazzo and Erick.Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Buying my jeep Gladiator
by Cesar Q on 07/17/2023Aaron Dale helped me find exactly what I was looking for. Getting the deal done was stress free and easy.Hi Cesar, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
2023 Ram Powerwagon Purchase
by herothedog on 07/13/2023I visited AutoNation in Denver to check out a Powerwagon. I had been interested in upgrading from my Ram 1500 Rebel, which I had only had for over a year. My inquiry started through the internet, where I connected with James M. in sales. I… met with him the following day, took the Powerwagon for a test drive, and started negotiations. James was easy to work with and directly answered my questions and concerns. I had a bit of sticker shock at the auto loan interest rates as I have never in 35 years of car buying (~20 cars) paid more than 3-4%, and usually, I've had a 0% option. They worked extra on my trade, and I think I got a fair deal in the end. Next came taking delivery of the Powerwagon. I arrived at the dealer with a bed rack and rooftop ten installed on my Rebel. The initial thought was that since the bed width of both trucks was the same, moving it over would only require some muscle. It was much more challenging than that. Several guys who came over to help James and me make the transition were Justin, Luke, and Angel. After almost two hours of sweating in nearly 100-degree high-altitude sunshine and searching for a security wrench, the team got it done! The sales team at AutoNation went the extra mile to get me out the door. I appreciate their effort and help. Overall working with these guys was an excellent car-buying experience!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Ram 1500 Laramie Purchase
by muniza23 on 07/10/2023Aaron was absolutely amazing to deal with when we recently bought our Ram 1500 Laramie at Autonation. He was also quick and efficient with the process and that was probably the fastest we had got in and out at a car dealership before. You… guys got a good one in Aaron, and thanks for the easy, efficient process all around. We are LOVING our new Ram!Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Southwest. Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales
by Tyler w on 06/15/2023I had a good experience with everything to getting the car from you guys to autonation subaru, everyone is very nice and very friendly, and very knowledgeable and ready to make things work for the person! Love the subaru as we’ll, thanks… autonationHello Tyler, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Southwest and we hope to be of service again in the future.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Moses Jenkins on 03/29/2024