Customer Reviews of AutoNation Chrysler Jeep West
Review type:
No pain
Repair on radiator
by JEEPBEAR on 09/11/2023Had my car towed in Wed,9/8/23 night with a broken radiator. Steve Johnson called the next morning and told me what was going on. Called back later to tell me it would be done the next day. Was called in the a.m of Friday, 9/8 and told car… was ready for pickup. Also ended up with new tires. The experience was great and much quicker than expected. Have been dealing with Steve for years and am always amazed at the speed he gets me in and out. Also had an oil change done.Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service for a recall notice
by Leslie H on 09/11/2023Everything went very smoothly and they were done with my Jeep very quickly.Hi Leslie, thank you so much for your positive comments about AutoNation Chrysler Jeep West! Don't hesitate to call us if you ever need anything. Be safe on the road!
replace ignition key
by unknown on 09/08/2023replace ignition key. polite, helpful,proffessionalHi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Great Service
by Carlos Martinez on 09/06/2023I worked with Alec and Phil, and both of them were great. I got my new Grand Cherokee and I don't think I could find best people to work with. Thank you for all your help and for having the patience to work with me!Hi Carlos, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep West! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Seamless
by Lomas on 09/02/2023Highly responsive and attentive to needs. All staff were extraordinarily helpful. Purchasing process was Quick and easy.Hi Lomas, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Dunn deal
by Johnny5 on 08/27/2023Great support through the whole process Jacob Did non and Moe were awesome. Appreciated the attention to detail.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Efficient Sales Department
by JeepBuyer on 08/25/2023Traded in 2 vehicles and receive fair prices on trade-ins while purchasing a new vehicle without pressure.Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Tiengkham on 08/22/2023The service guy went above and beyond in helping me with my car. Very nice !Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Manager- Paul Hebert
by James Searcy on 08/08/2023Paul was very helpful in repairing our vehicle and understanding our needs. The technician was very good at finding the problem and making sure it shouldn't happen again. Great service department!!!!Hi James, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. If you ever need help, just give us a call. Happy motoring!
Great service!
by Big Bob on 08/08/2023Everything was handled in a manner that suggests excellent leadership and qualified workers!Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
New 2023 Wrangler 4xe Sahara
by ERM8000 on 08/03/2023Buying our second Jeep (Jeep Wrangler 4xe Sahara) to complement our exciting late model Jeep Wrangler Unlimited Sahara was an easy and very friendly process at AutoNation Chrysler Jeep West in Golden, Colorado. Nicky our sales advisor and… the rest of the team made the process smooth and now we plan to have both Jeeps serviced at the facility. Nice to have a good experience, good communications and continued follow-up through emails and text message. Thank you for making our experience very professional, friendly and successful. ERMHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Excellent
by Denver Beach on 08/02/2023Daniel Rubio is always great to work with.Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
Service Department
by B Southern on 07/28/2023I brought my Jeep in for a scheduled oil change. When I arrived, I was helped promptly. I received a text advising that the Jeep was ready for pickup much sooner than I had expected. When I picked it up, I was advised about possible other… service needs that were not urgent but needed to be monitored. The experience was very good and I will be using them again.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great eperience at Autonation in Golden
by GoldenPul on 07/24/2023What a great experience I recently had with Danielle at Autonation in Golden. I arrived at my scheduled time and drove in and was immediately met by Danielle. Communication was great and the service was timely. I purchased a full service… contract when I bought the car and was pretty nervous about how this was going to work out. So far, it has been tremendous. Easiest way to keep your car properly maintained. I'll definitely get this service contract again without question.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Great service
by Kristysjeep on 07/24/2023They made accommodations to get my Jeep in fast on a recall, and got me checked and out the door in less than an hour. This was very much appreciated.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Typical Car Dealer Crap You Never want to Deal with!!!!!!!!!!
by Kristin on 07/18/2023The service department cleared codes on the car and sold it knowing it hadn't been serviced for close to 15,000 miles. Shameful. Cost me an additional 1k at a reputable service shop. I tried calling multiple times and they wouldn't return… my calls. DO NOT GO HERE! Saleswoman fed me a B.S. line about their "reputation" - if I could give lower than 1 star I would. You have so many options when buying a car...trust me this place will scam you if they can.Hi Kristin, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Jeep Wrangler Rubicon
by larsbro55 on 07/14/2023Thanks to Nate Stahl for helping us purchase our new Jeep Wrangler Rubicon! Autonation Jeep West made the buying process fast, easy and painless.Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Service appointment
by Gladiator on 07/10/2023I took my Jeep in for warranty work and an oil change. When the process became more involved I was quickly provided with a rental car to cover transportation needs. Afterwards, when additional work was required, the service manager - Kevin,… reached out and was totally committed to ensuring that everything was completed to my satisfaction. I appreciate their timely responses to my concerns and the true commitment to ensuring that I was satisfied with the repair process.We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Excellent Experience
by SM Hesse on 07/10/2023I recently purchased a Jeep Wrangler Sahara at AutoNation Jeep West in Golden, CO and had an excellent experience throughout. Jacob Dunn in sales was awesome during the entire buying process and Jonathan Creighton was a pleasure to work… with in Finance. I would recommend Jake, Jonathan and AutoNation Jeep West to anyone considering a new Jeep!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great experience
by cpel2549 on 07/06/2023What a geat buying experience, professional, low pressure and very informativeHello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Terrifying
by Amin.Mud on 07/05/2023My $50,000 vehicle has been un-drivable since February of this year (5 months) I have an electrical issue whereby the vehicle will occasionally start with all the dash lights on, including the check engine light. Part of the issue is that… the vehicle turns on the service shifter this means that I cannot shift out of P. So I am effectively stuck wherever this happens and could potentially need a tow. The dealership is 4-5 weeks out in appointments. Each time I bring it in, they are unable to replicate the issue. This is fairly understandable in most cases, but it becomes suspicious when It takes me 6 starts on the day I bring the vehicle in and they have it for 2 weeks "unable to replicate" then the issue magically resurfaces the day I get it back. At one point the recommendation was to replace the windshield which had a crack in It. I did take their advice on that and of course that was likely just a sales play. This is the second major issue I've had with the vehicle. The first issue I had was the exact same experience with how incompetent they were. I literally had to get on the phone with the tech and tell him what the TSB number was for that issue before he figured it out. Months later the issue became the Track Bar Weld Recall. I filed a complaint with Stellantis and have been sharing all of my correspondence with them. I've been to other dealerships while on road trips and it is a completely different experience. There is a terrifying operation at AutoNation Golden,CO.Hello Amin, thank you for taking the time to leave us feedback. Please call our General Manager at (303) 578-6104 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
by Theo Sanders on 04/21/2025