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Customer Reviews of Mountain States Toyota

Review type:

Overall rating

5.0
5 out of 5 stars

(63 reviews)


Customer recommendations:

Yes (63)|No (0)

Excellent through the whole sales process, the salesman & finance person

5 out of 5 starsby Woody and Alice Dillinger on 07/31/2025

Our experiences with Mountain States Toyota has always been excellent. We purchased a truck there and also at a later date traded the truck to purchase a Rav4 plug in hybrid. Everyone is friendly and the whole process each time ran very… smoothly.
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63 reviews
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  • Excellent through the whole sales process, the salesman & finance person

    5 out of 5 starsby Woody and Alice Dillinger on 07/31/2025

    Our experiences with Mountain States Toyota has always been excellent. We purchased a truck there and also at a later date traded the truck to purchase a Rav4 plug in hybrid. Everyone is friendly and the whole process each time ran very… smoothly.
  • Smoothest Car Buying Experience Ever!

    5 out of 5 starsby Vaughn Jander on 07/31/2025

    If you're in the market for a new truck, look no further than Mountain States Toyota. I was on the hunt for a 2025 Toyota Tacoma Off-Road edition, and had looked high and low at all Toyota dealers, just as I was negotiating a truck with a… different dealer, my wife sent me a link to Mountain States with the exact specs and color I wanted on my new truck. I called them up and told them this was the truck I wanted, I talked down the price a little bit and told them I would be there same day to fill out paperwork, test drive and make a deal. Upon walking in, my wife and I were greeted by a half dozen smiling faces of the employees waiting to help anyone walking in. Anfernie B. was our guy! he greeted us with a smile and firm handshake, walked us to his desk, and we began to process. I filled a few things out, we took at test drive and he knew the truck inside and out (his knowledge on the vehicle was impressive, detailed and very personable; not robotic or sales focused). the process was quick, painless, and stress free. From the time we pulled in, to leaving the store, was less than two hours. I left without any stress on my mind. I would highly recommend Mountain States Toyota to anyone. prices were unbeatable, and the staff was great.
  • Great experience!

    5 out of 5 starsby Noel on 07/29/2025

    I came to Mountain States and Paul helped me out. He is very genuine and not pushy at all! I really enjoyed my experience with him.
  • knowing the person you deal with

    5 out of 5 starsby PAUL on 07/23/2025

    We have made many deal we Jim who is a straight forward sale man, and do enjoy to make deal with him every time. Also the dealership is very clean, comfortable, enjoyable to wait for a service. Paul
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 07/29/2025

  • Five Stars

    5 out of 5 starsby JG on 07/18/2025

    If you are looking to buy a new vehicle, I highly recommend Sales Consultant Carl Porretti. He is extremely knowledgable about the product lines, is very patient and wants to ensure all the customer’s questions are addressed before you… leave. I didn’t have an appointment and I arrived when the sales reps were in a meeting. So I felt fortunate to get Carl as my sales rep. I suggest to make an appointment with Carl ahead of time. After I purchased the 2025 Toyota 4 Runner I called Carl with some questions and he was happy to answer them. I feel confident the next time I call I will still get the same great service. I hadn’t purchased a brand new vehicle for almost 10 years. Unfortunately, the process to purchase still takes too long. I didn’t go to any other dealerships but they probably all operate in a similar fashion. I also traded in my vehicle which does add time to the process while my old vehicle was being inspected. But I was offered a fair trade-in value. I would certainly use Mountain States Toyota again and plan to use their large Service Center when needed.
  • great service with Ryan

    5 out of 5 starsby Song on 07/21/2025

    Great experience at Mountain States! The team was professional, honest, and made the whole process easy and stress-free. Found the perfect car at a great price, and Ryan was especially helpful throughout. Highly recommend!
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 07/23/2025

  • always be great with Jim

    5 out of 5 starsby PAUL on 07/14/2025

    We always have been straightly to the point and calm, slow talk and repeat if needs, very enjoyable to work with Jim
  • NO DEALER FEES

    5 out of 5 starsby Steve E on 07/17/2025

    No dealer fees @ Mnt. States Toyota. I happy to see that I could buy my certified used vehicle as advertised and pay the customary sales tax. Matt West was great to work with and the transaction was seamless. He included a few misc items… that was missing from the car @ no cost. There were no surprises in the sale and everything turned out well.
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 07/23/2025

  • Purchased a 4 Runner!

    5 out of 5 starsby Nick and Pollyanna on 07/15/2025

    Had a great experience with Jimmy and the team. Everyone was very professional and helpful. Would recommend and refer anyone in the market to purchase their Toyota there. Never felt any pressure or sales marketing. Jimmy was able to make… things work and get us the vehicle we wanted. The financial team made the numbers work so we could get the right monthly payment.
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 07/17/2025

  • New Rav4 great experience

    5 out of 5 starsby John F on 07/11/2025

    Tyler and the team are so easy to work with, very professional. Shop here!
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 07/17/2025

  • Our Acura purchase

    5 out of 5 starsby Sue G on 07/08/2025

    Looking for a car for our son. Found a beautiful Acura with low miles, great condition and the right price. Beautiful car really.
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 07/17/2025

  • Excellent service

    5 out of 5 starsby Donna on 07/07/2025

    I had an excellent experience at Mountain States Toyota. Ryan Benipayo was kind, attentive, and incredibly helpful throughout the entire process. He was easy to work with and super knowledgeable, making the car-buying experience smooth and… stress-free. Andy also helped us with the financing and warranty information—he was just as excellent to work with! He answered all of our questions thoroughly and made sure we felt confident every step of the way. Thank you both for your outstanding service!
  • Great Dealer

    5 out of 5 starsby mbger on 07/03/2025

    Best car buying service I have ever had. No pressure and all questions were answered with no sales pressure prior to purchase. Joey Ramirez is the best sales representative, and the dealership as a whole is outstanding.
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 07/08/2025

  • Ryan and Mountain State Toyota was great to work with!

    5 out of 5 starsby Aleda on 06/25/2025
    updated 07/01/2025

    There were no extra hidden fees.
  • Excellent service

    5 out of 5 starsby AndrewZ on 06/24/2025

    Friendly, Efficient and effective.
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 07/07/2025

  • Highly Recommend Jim Gallegos at Mountain States Toyota

    5 out of 5 starsby Kari Sullivan on 06/22/2025

    I recently went to Mountain States Toyota to pursue the purchase of a used Tacoma. Once at the dealership, I worked with Jim Gallegos to see what all of my options were. Turns out it would make the most sense to purchase a new 2025 Tacoma… and I couldn't have been more pleased with the service/sales experience that I had with Jim. He was super respectful and also patient- I had to weigh out a lot of considerations when choosing to finance and Jim was supportive the entire time. Since purchasing my truck, Jim has remained helpful by answering any questions that I have had.
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 07/07/2025

  • Grand Review

    5 out of 5 starsby Smcdon on 06/08/2025

    Excellent service and knowledgeable staff. Always most helpful with any follow-up questions.
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 07/07/2025

  • Matt W is your guy!

    5 out of 5 starsby Libby on 05/31/2025

    Can’t recommend this place enough! Bought a new vehicle from Matt W and couldn’t be more happy with the process and service from the folks here. It was my first time purchasing a vehicle and I was quite anxious about the process but Matt… couldn’t be more helpful, communicative, knowledgeable, and kind. He’s the best!
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 07/07/2025

  • Great service great people!!

    5 out of 5 starsby Megan on 05/01/2025

    Want to give a huge thank you to Mountain State Toyota and sales associate (Matt West). Matt was patient and understanding or needs we wanted in a car. The transaction was seamless we were in and out the day of purchasing in 2 hrs. Super… happy with our purchase of a 2025 Toyota Camry.
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 05/06/2025

  • New Tundra

    5 out of 5 starsby Ed on 04/10/2025

    I stopped by to have my truck looked at for a sale to the dealership. Carl was polite, courteous, and knowledgeable. He made me a very reasonable offer and now I have a new Tundra!! You should feel very comfortable in dealing with this… dealership.
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 04/16/2025

  • Carl Porretti got us a 4Runner!

    5 out of 5 starsby Conner on 03/31/2025

    Make sure to get the Toyotacare and ding-shield. We got a rock chip the next day and it was fixed at no cost!
    • Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

      by Jeff Gonzles on 04/08/2025

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