Awarded 2018, 2019

Mountain States Toyota

Awarded 2018, 2019
Today 9:00 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Mountain States Toyota

5.0
Overall Rating
(120)
Recommend: Yes (119) No (1)
Write a review: Sales | Service
sales Rating

Quick and Easy

by Casey Doran on 07/27/2020

I purchased a vehicle with Jimmy Gallegos. He listed to my needs, and helped me find the right truck. While it's never actually quick, he got me in and out of there in a reasonable time, and got me a good price for my trade in.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
332 Reviews
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sales Rating

Quick and Easy

by Casey Doran on 07/27/2020

I purchased a vehicle with Jimmy Gallegos. He listed to my needs, and helped me find the right truck. While it's never actually quick, he got me in and out of there in a reasonable time, and got me a good price for my trade in.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Another very happy customer

by Randy Hendricks A plus on 07/25/2020

I highly recommend Randy Hendricks and mountain States Toyota to anybody looking for a new or used vehicle. My experience was Excellent And will continue doing business with Randy and mountain States Toyota in the future

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Daniel Healy Mountain States Toyota

by Tacoma Off Road TRD on 07/10/2020

Dan was very knowledgeable about the different Tacoma trim levels and helped me decide the perfect truck for me. Due to COVID the dealership was low on Tacomas but he didn’t push anything I didn’t want and called me as soon as the right truck was available. I’d highly recommend Dan to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Service provided by Jimmy G.

by Oscar Saenz on 06/24/2020

Jimmy was very helpful. He answered all of my questions and explained in detail everything. I really liked that and the fact that he was not pushy. He made my family and I feel very welcomed and comfortable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

My salesman made all the difference.

by Tricia on 06/24/2020

On a busy day, Nick took the time to let me test drive a number of cars. He stayed with me through financing. He answered all my questions because he has so much experience. After the purchase he didn’t forget about me. He was responsive and helpful. I will be getting another car in a couple years and I hope Nick will be there to help me out. The dealership was clean and they were conscientious at this time of pandemic. Go visit Mountain States Toyota and ask for Nick.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Working with Mtn States Toyota

by Cwright on 06/20/2020

Enjoyed the quick responsiveness of Jim G at Mtn States. He knew exactly what I was looking for and called me to keep me updated when new options came in. Very honest and easy to work with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Competent and easy to work with

by Jessie Krebs on 06/10/2020

I had work done on my old '06 Prius and felt they did a thorough job and kept me informed along the way helping me make solid decisions based on the age and intended future sale of the car. I also bought my '20 Rav 4 Hybrid through them. That was slowed both by covid and some apparent miscommunication which was frustrating, but when the time came to pick it up they were again easy to work with and no-nonsense. The vehicle was in excellent condition and the staff were very open to questions and offered assistance every step of the way. I was in and out in just a couple hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Car Buying Experience During a Pandemic

by Susan Kunimune on 05/13/2020

Found a great car at Mountain States Toyota. Pricing was good, Jim Gallegos, the sales guy was knowledgeable, friendly and understanding. Felt like he understood my needs and went the extra mile to get the deal done. Easy to work with. Financing was a breeze and Paula worked with me to find the add on's that made sense.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Forever Toyota Owner

by Brandi on 05/06/2020

I recently purchased a 2020 RAV4 XLE & had a pleasant experience! From the moment of requesting a quote online (working with Julian Anaya), getting finance questions answered (Emily Caldwell) to making the purchase with sales associate Michael Ramstetter...each step was seamless. The team didn't venture off & try to get me into a vehicle i wasn't looking at. They listened to the needs and made it happen. No high pressure sales, great knowledge of vehicles, kind and efficient. SO happy with our families new purchase! Will continue to purchase and use for maintenance and all other vehicle needs!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Customer for life

by Josh on 04/29/2020

Nick Fuentes and the team went above and beyond to answer all of my questions and to ensure that I had the right financing options for my vehicle. They were great and we’ll definitely be coming back!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Purchase

by Keith Emerson on 04/09/2020

Our experience with Mountain States has always been a great experience. We have purchased 4 new vehicles from this dealer over the years and this was our second purchase with Jim Gallegos...very helpful and very professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Amazing job

by Mountain state toyota on 04/09/2020

Nick was super helpful and friendly from the moment I met him. He also was really patient with me as I figured out all my bank info. Mountain Toyota also helped me get the truck I was looking for

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Dan Healy

by Leti Calderon on 04/02/2020

Very Professional. Quick appointments, easy communication that is to the point. All questions were answered and my requests were completed quickly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent

by Mountain States on 04/01/2020

Service was very good, prompt, not pushy. Representative was very knowledgeable about the vehicle and inventory on hand. Answered all questions. I am a repeat customer to this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Thanks Randy!

by Max F on 03/26/2020

Randy Hendricks was a great help in getting me into a new Sequoia, very experienced and knowledgeable. I look forward to working with him, Paul and the dealership in the future!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Ease of Purchase

by Super Ease Purchase Rave 4 on 03/13/2020

After my car broke down a couple of times, I went into Mountain States to only look at some options. After speaking to Peter and driving the Rave4 I purchase it! Peter made the process was super easy and Peter really listened to what I wanted in a car. Thanks Peter for helping me!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great service

by TAbeyta on 03/11/2020

Nick Fuentes was the salesman that helped me out. Nick had great container service and helped me get into a vehicle that I liked. Very easy car buying experience and would highly recommend to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding service

by KC on 03/05/2020

Dan Healy provided excellent service. Not once did I feel rushed or pressured. Dan walked us through the process patiently and was very good about answering all of my questions and explained everything thoroughly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best sales associate ever!

by best on 02/20/2020

I went into dealership and Edmunds helped us through the process with such care and expertise...highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Toyota 4runners

by Minhtan on 02/19/2020

It was a pleasure working with Doan Vu at Mountain State Toyota. He is very helpful and knowledgeable. I would highly recommend him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Superb service and extremely knowledgeable staff

by Highly recommend on 02/19/2020

My initial contact was with Christina Tapia as I inquired online. She was understanding of what I was needing as a buyer, knowledgeable, and very quick to respond to my numerous emails. She made me feel very comfortable and well informed as I went through the purchasing process by sending me cost breakdowns and distinct differences between Highlander trims. I later stopped to test drive the car of interest, which is where Dan Healy took over. He meticulously went through the details of the car and once we decided that this was the car we wanted, he made the process very streamlined. We initially had our two kids with us so needed to return to the dealership the following day to finish since they were running amuck :). The rest of the staff was awesome in keeping our 1 and 3 year olds occupied with cornhole and even brought them balloons. Despite the following day being Dan’s day off, he came in to finish our deal; something we found admirable. Going through Finance, Ryan was super helpful and broke down all of our options so we could make sense before adding extended warranties, etc. Our entire experience was exceptional and we highly recommend going with Mountain States for your next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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