Customer Reviews of AutoNation Toyota Arapahoe
Review type:
Very impressed
50k mile service.
by Chobutcher on 02/18/2025updated 02/25/2025Nicole at Autonation Arapahoe was very knowledgeable and amazing services.Timely and Courteous Service
by COHighlander on 02/11/2025updated 02/18/2025Communication, efficiency, and thoroughness of work and explanation was all good, including online status portal.Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Service
by Luke Wil on 02/14/2025Austin and Cole are two superstars at customer service. They answer your questions professionally and are chill dudes to work with. Thanks guys!Hello Luke, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Arapahoe! If you ever need help, just give us a call. Happy motoring!
Excellent service
by LauraMS on 02/14/2025I consistently receive high quality service at AutoNation. They keep complete records and I can plan for future service to keep my car in top-notch shape. I got personalized service from Mr. Baidutch which was most appreciated!Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
A Fun place to be
by DroverDave on 02/07/2025updated 02/14/2025Greated as an old friend as a 1st time visitorHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Extremely pleased
by Radabon on 02/11/2025Carson Joy was a pleasure to work with. He looked up a few things for me that I asked him about at the beginning of my visit and even checked my tires for me without me even asking him. I had a coupon that I wanted to use and he was very… courteous to see which option on the coupon would be most applicable and save me the most. I am extremely satisfied with my visit and will be coming back again and againHi, thank you for taking the time to leave a review for us at AutoNation Toyota Arapahoe. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Thanks for everything!
by Steve_H on 02/04/2025updated 02/10/2025Came to AutoNation Toyota for scheduled maintenance on our Land Cruiser. Jezariah took care of everything. We couldn’t have been happier. Brought my wife’s vehicle in for an oil change today. Awesome price and great service. Thanks again!Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Review for Giovanni Ciobotaru at Toyota Autonation Arapahoe
by Cynthia on 02/06/2025I recently purchased a Lexus SUV from Giovanni Ciobotaru at Toyota Autonation Arapahoe, and the experience was excellent. Giovanni was professional, knowledgeable, and straightforward throughout the process. He made everything smooth and… hassle-free, answering all my questions without any pressure or upselling. If you’re looking for a salesperson who is honest and efficient, I highly recommend working with Giovanni.Hi Cynthia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy
by Bill W . on 01/25/2025updated 02/03/2025Passing thru town and needed my 25k checkup. Had Saturday appointment available. Alex checked me in and go everything done quickly. Great advice on how to use extended service plan and save money.Hello Bill, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service Review
by wjvanorden on 01/30/2025Excellent, helpfullHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Highly recommend Auto Nation and Keisler Lugo
by JoanWill on 01/29/2025Keisler Lugo was an excellent communicator while our car was at Auto Nation for service. Keisler was professional, kind and informative during the process. He was very thorough, and I left Auto Nation very satisfied with great service!Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Alex at service
by Paul ban on 01/27/2025ExcellentHi Paul, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Keisler Lugo at Auto Nation Arapahoe
by Kamckiernan on 01/21/2025updated 01/27/2025Keisler Lugo helped me with a scheduled maintenance on my truck. He was very kind, informative, even took pictures of my battery and filter for my records. AND, I asked if he could help me “install” this tiny joke hitch. He did in two… seconds and didn’t even make fun of me for the silly toy on my truck. 12/10 would recommend Keisler.Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Arapahoe. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience
by ldpldp1 on 01/26/2025We purchased a use 2023 Rav4 hybrid from another dealer. We took the Car to AutoNation Toyota to have it checked out. Jason Ledbetter the Assistant Service Manager was patient and explain all our questions. He made sure we understood the… warranty that was left on the car as well as the standard service coupons that were left. The issues that I had read about were explained and both me and my wife felt better about the car. I will be taking my car back to AutoNation.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Experience
by Anonymous on 01/21/2025I was recently in to service my vehicle. Alex assisted me and was extremely helpful and kind! Great experience!Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
given how many cars they sell, you'd think the process would be smoother
by 25RAV4PHEV on 01/18/2025The sales process, per se, was fine. I had reserved the car while it was in transit, so there was no on-lot selection process or anything like that. The lease process was not as smooth. First, there was a long wait to sit down with someone… from the leasing department. The differences between the information available on the dealer lease paperwork and what was on the Toyota paperwork were inexplicable and a bit troubling. Lastly, the dealership had difficulty reaching the Toyota website where the Toyota lease had to be signed, and there was no paper backup available. Had the problem not spontaneously resolved itself after a few minutes I would have been stuck at a dealership an hour from my home with no car (I trust, but do not know, that they would have provided me a loaner, but that still would have meant having to go home and then make a second trip to the dealership). Lastly, I noticed that the paperwork they sent home with me contained a detailed delivery-time checklist, which was blank.Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (303) 578-6111 for further assistance. Thank you for leaving your feedback, and we hope to hear from you in the future.
Great experience in service
by Alexbaid on 01/21/2025Cane in to service my 4runner alex was great helped me with all my issuesHi Alexbaid, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
AutoNation Toyota Arapahoe is great
by Andrew B on 01/20/2025Keisler Lugo is great! Fast and easy service and the coupon made it more affordableHello Andrew, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Cole was awesome!
by GorillaRuner on 01/18/2025Cole, a CSM, rocks and definitely won my confidence and repeat business! I almost never take my 4Runner to the dealership, so past experience is limited, but he was extremely knowledgeable and responded by text promptly. Much appreciated!Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Arapahoe. Don't hesitate to call us if you ever need anything. Be safe on the road!
AutoNation Service Dept
by RoyMang on 01/17/2025AutoNation Toyota’s service center is one of the finest service centers I’ve had the opportunity to use. Todd gave me a time estimate, and also quoted me a cost for the replacement items (air and cabin filters). The service to your vehicle… is always completed to specifications and within the time frame that is quoted (within 15 minutes).Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help!
Friendly and quick service!
by Adora C on 01/14/2025Super friendly staff and a large waiting area, they are always timely and keep me in the loop during the service.Hi Adora, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Chole Yates on 02/26/2025