AutoNation Toyota Arapahoe

The sales process, per se, was fine. I had reserved the car while it was in transit, so there was no on-lot selection process or anything like that. The lease process was not as smooth. First, there was a long wait to sit down with someone from the leasing department. The differences between the information available on the dealer lease paperwork and what was on the Toyota paperwork were inexplicable and a bit troubling. Lastly, the dealership had difficulty reaching the Toyota website where the Toyota lease had to be signed, and there was no paper backup available. Had the problem not spontaneously resolved itself after a few minutes I would have been stuck at a dealership an hour from my home with no car (I trust, but do not know, that they would have provided me a loaner, but that still would have meant having to go home and then make a second trip to the dealership). Lastly, I noticed that the paperwork they sent home with me contained a detailed delivery-time checklist, which was blank.