Customer Reviews of AutoNation Subaru Arapahoe
Review type:
Subaru Family
Excellent service
by Foster1 on 01/02/2023I took my Subaru Impressa in for warranty work. The service advisor and everyone I talked with was very courteous and helpful. ALL issues were resolved with no cost to me.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Quick, succinct and precise
by shawnleonard on 12/31/2022The dealership has kept me as a customer. This was my 2nd Subaru because the dealership treats you like family and walks every aspect of the deal through with no hidden gimmicks or issues.Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great service
by L Nichols on 12/30/2022I had to take my car in for a check engine light that came on. I worked with Ean and he was professional, honest, and timely. He told me he would have an update for me by noon that day, and he called me just before noon with an update. He… also told me they should have my car finished the same day, and they did. I was pleased with the service and the advice from the staff to help avoid this particular issue in the future.Hi Nichols, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service at Autonation Subaru Arapahoe
by Marshall47 on 12/30/2022Outstanding. Ean and Danielle are the best. They went way above and beyond for mr. I look forward to my next visit.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Subaru Crosstrek
by DanielCrosie on 12/29/2022The costumer service was exquisite. I was in and out in very little time. They answered all my questions to my satisfaction.Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Excellent Customer Service
by Alan B on 12/28/2022AN Subaru provides excellent customer service in scheduling & providing Lyft rides when needed. Thier service managers are engaging & professional.Hi Alan, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
Maintenance
by Ernest k on 12/27/2022Very receptive and hospitableHi Emest, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Great buying experience
by Sean Parker on 12/24/2022Found a previously owned 2022 Mini Cooper S at Autonation Subaru. Worked with salesperson Mike to purchase the vehicle. He guided us through the Autonation process including financing and it could not have been easier. From the time we… agreed to purchase the vehicle to when we drove out of the dealership was around 60 minutes. All dealerships should be this efficient. The price on the car was fair and it’s condition was outstanding. By far this is the easiest buying experience I have ever encountered and I have purchased many cars over the last 25 years. Great job!Hi Sean, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Arapahoe! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Sporty Forester Sport
by Linda W on 09/28/2022Jeff was a great salesman. Kept in touch frequently while car was in transit. Made the paperwork as effortless as possible.Hi, we are pleased to hear you had such a positive experience with us, Linda! Don't hesitate to call us if you ever need anything. Be safe on the road!
EXTRAORDINARY EXPERIENCE~
by Julie M on 09/28/2022Extraordinary Experience!!!! Waleed was very helpful, attentive and listened to what I wanted done, a far cry from the experience I received from another Auto Nation Dealership. I brought my Subaru in for a repair that was caused by the… other dealership along with some maintenance that needed to be done. Waleed kept me informed every step of the way on timing and when my car would be ready, came and got me when it was done , and walked me to my car. You cannot ask for much more! FIVE STARS!!!!!Hi Julie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Overpriced, But good.
by Kurt on 07/20/2022We took our 2019 Subaru Outback in for its 30K service. They did a good job with the service, even offered a loaner car when the service could not be completed in the time frame expected. Overall, I rate the staff as professional, courteous… and this would have been a 5 star plus review, sans the $1200 cost of the service. My wife dropped off the car, and agreed to the estimate, so I did pay it when I picked the car up. I did review the invoice, and its largely oil "changes", transmission and engine, as well as some filter changes. Anyway, I did search google for "Subaru outback average cost for 30000 mile service" when I got home. Seems the range is about $300-$600, but do your own research. Personally, I am wary of this dealership now.Hi Kurt, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6119. We hope to hear from you.
Thanks Eddie
by Chris on 06/30/2022Honest, low key, extremely helpful, and friendly. Again, thanks!Hello Chris, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great experience buying my Outback
by Nikon Doug on 06/01/2022I just purchased a 2019 Subaru Outback Limited from Ross, Alejandra and Dylan at AutoNation Subaru and it was a great experience. They were both very knowledgeable and answered all my questions. The whole buying experience was easy and… fast. They took time to show me all the newer features and how they worked. They found me a car I love. I would highly recommend AutoNation Subaru and specifically Ross Rohde, Alejandra Jimenez and Dylan Vance.Hello Nikon, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Ask for Lucas! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
by JD Westbrook on 04/28/2022I’ll admit, waiting two months for my CrossTrek was the longest two months ever, BUT it was worth the wait and Lucas was 100% transparent about the timing from the day I ordered the car. It even showed up a couple days early, and I was… in/out driving off in my new car in about 1.5hrs. It might’ve been 2 hours, but I was on cloud 9 thinking about my experience at AutoNation Arapahoe Subaru.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best car buying experience to date!
by Shanon on 04/21/2022Quick, efficient and friendly experience! Got a great Outback at a great price!Hi Shanon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best Car buying experience in 35 years
by The Gman on 04/02/2022As a person that has purchased several vehicles in the last 35 years, my experience w/ Lucas was excellent. The entire process was free of stress and pressure, and Lucas was knowledgeable, polite, efficient, and appropriately passionate.… I highly recommend.Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Subaru Arapahoe and we hope to be of service again in the future.
I love this dealership
by Dean on 03/23/2022Everything about this dealership is top notch! Matt their GM is just a great guy. I bought 2 cares from Lucas and sold another and he is an honest, great salesman. Austin in service is also so helpful and their finance people are great!! I… highly recommend this Subaru dealership.Hi Dean, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Arapahoe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Great customer service
by VENUSDEMYKO on 07/13/2021I was amazed I was greeted as soon as I drove up and helped right away. The customer service rep that helped me was amazing. Very courteous and knowledgeable. She is the reason I prefer this location as my service location.bad experience with service department
by Jane Fast on 07/09/2021My 2011 outback was in for service every 2 weeks for 10 weeks and would develop another problem within 2 weeks of being repaired. The last time I took it in it had to be towed and couldn't even be put in neutral to be loaded onto the truck,… the driver towed it on and bounced it off. After that repair I drove it to Phoenix where the problems started all over again. A local garage there determined it was the transmission valve body and replaced it. In doing my research 2011 subaru's are known for transmission problems around 100,000 miles. Why didn't the Autonation service department pick up on this? I had been the sole owner of this car and had taken it there for all of my servicing except for oil changes. I recently bought another subaru because I like the car but I will not take it to that dealer for servicing. I think they are too big with inexperienced mechanics. I expressed my complaints in a letter to the manager and he discussed them with me then tossed my letter in his wastebasket while I sat there. Obviously I still have the letter on my computer. The other issue with this service department is that you have to wait when you drop your car off for the person you made your appointment with even if they are busy and three other employees are standing around talking.Great oil change experience
by Rusgirl on 07/05/2021The service was performed in a timely manner and the assistant manager was courteous and attentive to my questions and requests. Great experience!Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Exceptional Service
by Blackmaxx on 07/05/2021From check-in to check-out, staff were knowledgeable and professional, polite and efficient. Overall, a great experience!Hi, we are pleased to hear you had such a positive experience with us, Blackmaxx! Feel free to stop by if you ever need any more help.
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Ascent
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Rhett Rogers on 01/20/2025