Rusnak BMW
Today 8:30 AM - 9:00 PM
Customer Reviews of Rusnak BMW
Review type:
Great experience!
by Kelly on 12/21/2023
Had a great experience purchasing my first BMW! Ryan was very quick to respond to my online inquiry and made the purchasing process as pleasant as possible. Would highly recommend this dealership to friends and family.
361 reviews
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BMW Service
by ed on 11/26/2019Great service. Courteous, professional and credible. Delivered as promised.Bad Business Practice
by Steve on 11/23/2019Whatever you do, don't trust Patrick Rodriguez-so called "Lease Retention Manager" at Rusnak. He is not trustworthy and will back out of your agreed deal if he finds someone to pay more, even after you submit a credit app. I dont believe… this is reflective of Rusnak (my other experiences have been great) but it IS a reflection of an unethical individual who management put in charge of "Retention"Service
by Amini on 11/23/2019Mr. Michael Powell is the best. He makes it a pleasure to come to Rusnak. He is polite, courteous and the best I have seenLeasing a car
by Pfy on 11/22/2019Mickey Belt is the best. He always takes good care of me and makes sure I get what I want and need. Also the service at Rusnak is always goodIncredible service
by HappyCustomer on 11/11/2019Art Simcox always handles my service needs with the highest degree of professionalism. He cares about the maintenance of my vehicle, and he cares about the car owner. Never met a better service manager.TO Rusnak BMW
by stevenpaulsmith on 11/07/2019We came in looking to test drive a car. We did not like that car, but Kevin, our sales person found us a great car at a good price. Very positive experience overall.Purchase of BMW
by Avi on 11/05/2019An easy experience ordering and waiting for the car. ProfessionalEngine noise
by 535 on 10/26/2019My service advisor Mike went above and beyond to get my car fix on time. they found out the problem and had me back in the road in no time.service visit
by mikepowell59 on 10/23/2019Always an excellent experience. The service department works hard to make sure the customers leave happy.Purchased BMW Certified M4 Convertible
by Victor on 10/16/2019updated 10/24/2019I purchased a BMW Certified M4 Convertible. Overall experience was positive. The sales person (George) was very helpful and nice. The Finance Person was well organized, fast and very helpful; she even went out of her way to call BMW… Corporate to help me get the BMW loyalty $500 rebate, which I appreciated very much. The only negative is the amount of time it takes to purchase a vehicle (negotiate, credit approval, financing and other paperwork), almost an entire day. That said, it's been my experience this is common with most dealerships. I'm very happy with my new Certified BMW and the friendly help I received from the team at Rusnak BMW, I would recommend them to friends and family.Service
by Peterph on 10/21/2019Art has been my Service Adviser since I bought my i3. He and Rusnak have always given me the best and prompt service, and my experience has always been complete satisfaction.Service
by DColquhoun on 10/16/2019Thank you for completing the service needed as well as future service so I didn't need to come back in a month or so. I greatly appreciate it! And a huge Thank you to BOB!First Class
by Steve on 10/11/2019Every time I go to Rusnak for my car's check-up it's easy and seamless. Everyone is very courteous and professional.Great service
by Kat on 10/04/2019Routine oil change. Everything went smoothly.Easy peasy - no nonses
by BleuJeen on 10/04/2019Found the car i wanted online and reached out to the internet dept. Darren and I negotiated over email - he was responsive, easy to talk to, and pretty detailed and upfront. Two days later I drove up to get the car - i told him i needed to… be in and out as quickly as possible, which he accomodated. The most painless car experience ever. Thanks Darren.New 330i
by Scott on 10/04/2019Rusnak BMW is great. Vitaly has been our sales advisor for years. I would recommend him to anyone. Vanessa, the tech pro, has a world of knowledge (and patience) when it comes to the onboard systems. I’m sure we will be back again when we… need a new car.330i Sedan
by Felicia on 10/03/2019Well it was that time, when your 3 year lease is up and I quite honestly didn’t consider getting anything different because i loved my 4 series. My favorite sales associate Victor mentioned the 3 series , but i felt indifferent about that… model. Boy I couldn’t of been more wrong, I absolutely loved everything about it when i test drove it!!!!! Thx Rusnak & Victor!!! I’ll be back in another 3 years!Painless and professional
by Sunni on 10/02/2019No hard sales here. Professional, helpful and straightforward. Other dealerships should learn from Rusnak how to deliver gracious service and value customers that are not necessarily buying their most expensive car. Darren was… exceptionally responsive and through!Josh is the best
by Arsen on 09/22/2019Went there to remove my recall information and Josh as always was super helpfullFastest Purchase Ever at a Good Price
by Rick on 09/16/2019Visited 2 Mercedes and 2 BMW dealerships locally. Emailed 15 Different Mercedes and BMW dealerships in my area. Darren got back to me in 15 minutes with the best price/value on the car and frankly just answered my questions up front instead… of giving me the usual annoying sales responses I got from everyone else. Pleasure to work with and I was out of there in 2 hours (probably would have been sooner but it was a busy day in finance).
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