Norm Reeves Honda Superstore West Covina
Customer Reviews of Norm Reeves Honda Superstore West Covina
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The following reviews are more than two years old. They are not included in the overall rating.
101 sales reviews
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Amazing service!
by Adriana on 10/01/2017I came to this Honda center for Samuel Romero. The service he provided was excellent, very knowledgeable about the products. As soon as we arrived he already had a car ready for me to test drive. Just by speaking over the phone he was able… to provide me with something that he knew I would love. I walked out of there with a brand new car that I fell in love with thanks to Samuel Romero. I very HIGHLY recommend him!! If you come here definitely ask for him!Excellent car buy experience
by Martin on 09/30/2017Great experience from beginning to end. Samuel Romero was great and extremely helpful. Wouldn’t hesitate recommending this Norm Reeves dealership to anyone.Fastest and Easiest Car Deal Ever
by Connie.Baldueza on 09/28/2017Ryan Lucas took care of us on getting this 2016 Civic LX. I live here in the bay are and he made everything so easy for me to purchase this car. I always make last minute decisions and he provided us a FIVE STAR service. I decided to fly to… SoCal last minute yesterday not knowing that it was his day off (sorry)... But he still went to work to take care of me and my husband on purchasing this car. Ryan Lucas is the best sales person, and Eugene Huang is the best Finance person I've ever dealt with, it only took us an hour and a half to complete all documentation and left to go back to Bay Area, this is the faster car deal I have ever made. I highly recommend Ryan Lucas and Eugene Huang from Norman Reeves dealership on your next vehicle purchase.Excellent purchase experience
by Antonio_Z. on 09/23/2017I highly recommend this dealership to purchase your next vehicle. It was a really smooth process thanks to Samuel Romero he helped me pick out the perfect car. He was really helpful and explained everything in full detail and before I knew… it i was walking out the door with my new 2017 Honda accord. Thank you!Best ever experienced in 27 years
by miraccle on 09/20/2017Buy and sell cars for 27 years, this so far the best. Sales from Norm Reeves, Gabe Torres is honest, professional, answer all questions in short time before you get there, keep all promises when you get there. definitely 5 stars !Great experience
by CRVforme on 09/18/2017I purchased my CR-V through Richard Yim, and he was extremely friendly, knowledgeable, and very helpful. I was very happy with the entire process and would recommend Richard at Norm Reeves to my family and friends. Car buying has always… been something that I dreaded doing, and I was pleasantly surprised in my experience working with Richard.1st New Car 2018 Honda fit 4 my wife
by egonzalez53 on 09/18/2017Manny Alonzo was a great sales rep and helped us get the best deal in a new 2018 Honda Fit Lx and was very nice and professional.The Brothers that go above & beyond!
by Justin_M on 08/28/2017updated 09/12/2017This past Sunday I had the privilege to go to the Honda West Covina dealership to purchase my 1st new car. Going in with an open mind and car I wanted I was approached by a very enthusiastic gentlemen by the name of Ryan & Patrick Lucas.… Both very informative and knowledgeable in all things HONDA related. Happy to inform me of all possible questions I could have. After a couple of test drives, 2017 Honda Accord, I knew this was the one. Ryan and his brother Patrick both assisted me to an outstanding extent that I was able to leave to dealership that day with my new car! Words can no express the gratitude and very friendly service that I expericed that day. Which I'm sure goes unmatched everywhere else. Thank you to the brother and the entire Honda West Covina team for all their hard work and dedication to help the little guy, like me, walk away feeling larger then life. Thank you Honda West Covina & thank you to Ryan & Patrick for your service.Great Service!
by Ailine_T on 08/28/2017updated 09/12/2017I was looking for a brand new car since my son is starting college soon, and Kevin Tsai made everything possible. He helped me decide and told us about the different models to choose from and how they differ. Kevin was very helpful and… wasn't pushy at all, which makes the car buying experience less stressful. Eugene did our paperwork and he made sure I was set and satisfied with my purchase - now I'm an official owner of a 2017 Honda Civic Hatchback. Thank you Kevin & Eugene!!!Bought my first car
by Karina24 on 09/01/2017I was very pleased with "Nino's" customer service. He helped me purchase my first car without a co-signer which was an issue with other dealers. In general, i was very happy walking out with a new car.Great service
by Sylissa on 09/01/2017I will definitely come back and bring my siblings for a car. Ruben Rojas was a huge help and couldn't do it without him!Our other CAR is Honda
by Aleli on 07/14/2017On the 4th of July, my wife and I went to this dealership and was helped by Manuel. My wife knew Manuel because he was the one who help her when my son was looking for a car last year. We can give Manuel a 5 star rating because of the… effort, time, and patience that he showed us when my wife was dealing with him. It took us 4 hours before we even close the deal. Manuel tried very hard to get us a good deal by going back and forth to his boss to work out the price that we want. We did not get the monthly payment that we want, but I think that the deal that they gave us is already reasonable, I guess. After the 4 hour haggling, Manuel still was able to smile and jokingly talk to us. If someone wants to buy Honda, we will highly recommend to look for Manuel. Before I forget, he even bought us both a fresh fruit juices. Although we had a bad experience with Finance Dept. the lady who help us (Tanya) had an attitude and unpleasant customer service. We were assuming that she was in a hurry to go home that day. FOR MANUEL KEEP UP THE GOOD WORK AMIGO.The best car buying experience ever.
by Hacob17 on 07/09/2017I bought my Honda Civic from Norm Reeves of West Covina and everyone at the dealership handled the process with care and respect in the nicest way possible. Norm Reeves quoted me the second lowest price out of almost 20 quotes from so… many dealership but I wanted to stay local and they honored and matched my lowest price quote. But at the end of the day it's not about the money, it's about integrity, honesty and it's about the level of friendliness that one can never imagine. When you leave the dealership with your new car you want feel that you were not cheated and that never ever crossed my mind. Everyone at the dealership was super nice but John Gomez was the nicest sales associate I have ever met.2017 ridgeline truck
by Luisa_A on 06/29/2017In May 2017 I bought a Honda ridgeline 2017 and I want to say that my sales person John Gomez 10 stars . He was very polite, very patient, very professional. Very happy with his service. I purchased some accessories and Valentine Fausto I… give him 10 stars as well. I can not leave out the financial service Yhuang 10 stars for him too. For best service go to Norm Reeves Honda and ask for John Gomez ( sales) Valentin Fausto (service) Yhuang (Final)New Car!
by Kennyr0se on 06/20/2017Thank you so much Richard Yim for excellent service and helping us get our new car. Highly recomendedGreat car
by Xiongwu on 06/13/2017Norm Reeves Honda West Covina You have a super sale Jademine ,He helped me and gave me the best deal ! If you need a car just call Jademine,make an appointment and you will not be disappointed,thank you so much Jademine!Great Deal! Great service!
by Your_Ryness on 06/09/2017I had the pleasure of buying his car from an alarming boss, Richard Yim. He is the internet sales manager and was great from start to finish. He honored the price I found on Car Gurus and worked out a great deal on some shweet tint for your… boy's windows. Made the whole transaction real shmooth. All around great service and great dealership. 10/10 would recommend.Leasing
by Ghost on 05/28/2017They help you with what kind of car you want or the car that you can afford with the prices they give you they won't let you walk out with a carhad a great experience
by Chen on 04/27/2017updated 05/05/2017I bought a a minivan there recently. I was serviced by Ruben Rojas and the service was excellent. They were nice and I was satisfied with mu purchase. I'd rate this place 100%. I would recommend to my friends.Good price for Honda
by trevorjiang on 04/24/2017Go to one dealer representative called Richard Yim and he is good to provide you very reasonable price. NO game in his business. Highly recommend him.Kathleen BI VERY VERY HELPFUL
by amanof700cars on 02/26/2017Such a great time, Kathleen was very patient to show us around and ask any of my questions and clear up any of my confusion in the process. Grateful for having a very kind and patient person to help me look for my car thank you.
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