Skip to main content

Kirby Subaru Of Ventura

Today 9:00 AM - 7:00 PM

Customer Reviews of Kirby Subaru Of Ventura

Review type:

Overall rating

4.9
4.91 out of 5 stars

(57 reviews)


Customer recommendations:

Yes (54)|No (3)

TEN STAR REVIEW

5 out of 5 starsby Moore Coffee on 07/16/2025

Thank you Robert in sales and Greg in finance. Great service! I have been a Prius owner since 2008 and Robert sold me my first Prius in 2008. With 1.9% finance now was the time for me to check out Subaru Outback. Family and friends have raved about Subaru for years. Thanks again to the staff at Kirby. Cheers, gm
  • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

    by Niki Abney on 07/18/2025

Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
350 reviews
Sort by:

  • Only the best at Kirby Subaru!

    5 out of 5 starsby Logan and Claudia on 01/23/2022

    We were very impressed with the amount of time Francisco spent talking us through all the various possibilities as first time car buyers in a challenging buyers market. He was extremely patient and kind and we were more than happy to give our business to him and Subaru family at Kirby. The dealership had the exact trim we were looking for, and they even held it for us while we made the drive to the dealership. Thanks Francisco!
  • new car

    5 out of 5 starsby Gordon Emhoff on 01/21/2022

    This is my 5th Subaru. Kirby always takes care of any of my needs.
  • Great sales experience-thanks Robert!

    5 out of 5 starsby Jerry and Diane on 01/19/2022

    We recently picked up our new Crosstrek and my wife loves it. We also had a very good experience with Robert and Ventura Subaru. By far, working with Robert P. and his team made the process easy and enjoyable. I highly recommend this dealership!
  • Excellent Car Buying Experience

    5 out of 5 starsby John M Reyna on 01/16/2022

    My car buying experience with Robert Papandrea (the Italian Guy) was excellent. I love his quick response on text and email. He’s excellent on explaining on lease and purchase options. Overall experience Five Stars Excellent Happy - Thank you - John M Reyna
  • Excellent experience at Kirby Subaru

    5 out of 5 starsby Dan on 11/14/2021

    Ask for Rick Mueller, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. I will recommend Rick and Kirby Subaru to anyone looking to purchase a vehicle.
  • A terrific experience from ordering to delivery!

    5 out of 5 starsby Richard Baker on 10/13/2021

    I just leased a 2022 Subaru Outback Wilderness - what a terrific vehicle! Scotty Glen made the transaction a delight with excellent communication and coordination from ordering to delivery. Very thorough in-vehicle orientation and test drive. I was especially pleased to receive a follow-up call the day after delivery to see if I had any problems or questions. Kirby Subaru rocks. Hats off to Scotty Glen.
  • Comforting and Trusting Atmosfer

    5 out of 5 starsby Jamal on 09/23/2021

    We worked with Mark Evens to see, test drive, and purchase a new 2021 Subaru Crosstrek Sport. Mark is a knowledgable, friendly, and helpful sales consultant. He knew the car very well. He helped us in making our decisions by answering our questions, without putting any pressure on us or creating stressful situation! He continued to be available and accessible for any questions we had, before and after the sale. He is a very helpful professional.
  • A friendly and relaxed experience

    5 out of 5 starsby zari ketabi on 09/21/2021

    Like: Very competent sales group. Salesman was knowledgable but not pushy at all. Dislike: New car inventory was low. Had to make a decision on spot or car would've been gone by next day. Wish we could've had a little bit of time to take it all in.
  • Crosstrek

    5 out of 5 starsby Sheila on 08/29/2021

    I visited Kirby Subaru of Ventura without any intention to purchase a car. I had a loaner Crosstrek while my Impreza needed a recall inspected. I was greeted by front desk personnel and quickly referred to Henry. I wanted to explore my options. He took his time to show me both options, new and used. The selection was limited, but I found exactly what I was looking for. Henry is extremely helpful, thorough, knowledable and patient. I gladly recommend anyone to look for Henry when at Subaru of Ventura.
  • Very Happy!

    5 out of 5 starsby B Yoshinaga on 08/26/2021

    Great buying experience with Tony Lee. He listened to our preferences and built the perfect Subaru for us!
  • Great customer service

    5 out of 5 starsby Han on 08/12/2021

    Went to different shops, and stop by Kirby Subaru, Their sales is very nice, especially Mattew, he is very patient and kind, explain to me what is best option for me. Highly recommended 👍
  • Lars.

    5 out of 5 starsby James Moody on 08/08/2021

    Lars was tops! Personable, clear on the details , and open to my questions.
  • 2021 Crosstrek purchase

    5 out of 5 starsby Happy buyer on 08/04/2021

    I had a very pleasant buying experience at the dealership. The sales staff was friendly and helpful. I accompanied my girl friend a week ago when she helped her daughter select a new Crosstrek. I liked the car she purchased so much that I would have bought it myself if she didn’t. I returned the next week to make my own purchase. Same model and trim level, different color.
  • Easy And Pleasant Car Buying Experience

    5 out of 5 starsby Chip C on 07/23/2021

    Matthew Abdallah at Kirby Subaru was awesome. Like most people, I loathe the car buying process, but my experience at Kirby has changed my opinion. Matt was easy to talk to and work with (no pressure, sales games or last minute surprises). He helped me order my 2022 Outback Wilderness, contacted me when the car came in and helped me get everything set up for an easy purchase. My experience at Kirby was professional, open and pleasantly swift. We spent more time waiting our turn, than completing the paperwork (which was still far shorter than I had expected). The staff at Kirby were warm and friendly, and we never felt pressured to buy. We drove off happy with our new car and our experience, and a new opinion about the car buying process - it doesn't have to be torture, but rather can be simple and easy. Definitely referring friends and would buy another car from Kirby.
  • A+ Dealer experience

    5 out of 5 starsby Haider on 07/17/2021

    Great experience buying a car from Kirby Subaru!! Thank you Rick and the team for making the process as easy as possible.
  • Great experience

    5 out of 5 starsby Jeff Y on 07/14/2021

    Had an overall great experience at Kirby Subaru. The salesperson Mark was thorough and helpful without an over the top (and unnecessary) sales pitch. Equally great experience with the leasing and paperwork with the finance manager Val. I recommend and will return if/when I get another Subaru.
  • Great Experience!

    5 out of 5 starsby Liana M on 07/11/2021

    Matt A. Was super helpful and answered all my questions. He made sure to follow through and get me all the information I needed to buy a car and kept me up to date through the whole process. Great experience, would definitely recommend!
  • Subaru Outback

    5 out of 5 starsby Ryan on 07/10/2021

    Very positive experience with Tony Lee at Kirby Subaru of Ventura. Was easy to work with and was very straightforward. Would recommend Kirby of Subaru and Tony Lee.
  • Easy as pie

    5 out of 5 starsby Wilderness Adventurer on 07/03/2021

    Eric at Kirby Subaru Ventura made the purchase of my new 2022 Wilderness so relaxing and efficient. He even tracked down a few things I had accidentally left in the older Outback I traded in. I would definitely refer friends to him and Kirby Subaru Ventura.
  • Ask for Tony Lee

    5 out of 5 starsby Sean on 06/25/2021

    First time buying here but Tony Lee gave me a good deal really FAST!!! I LOVE THE CAR AND THE SPEED!!
  • Exceptional Experience

    5 out of 5 starsby Peter Miller on 06/13/2021

    We just purchased our second Subaru from Kirby Subaru in Ventura, California. In 2018, we bought an Ascent, and today we bought an Outback. In both instances we had the good fortune of working with Mr. Jim Read. Jim is exceptionally knowledgeable and helpful, he is friendly and comfortable to work with, he listens carefully and strived to accommodate our requirements. Working with Jim was a pleasure. There are Subaru dealerships closer to our home, but once we started working with Jim, there was never any question about taking our business elsewhere. Buying a car is a major decision and working with Jim greatly eased the process. Thank you, Jim! We will see you again once we begin shopping for a Subaru for our daughters, who will be driving all too soon!
About our dealership