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Kirby Subaru Of Ventura

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Customer Reviews of Kirby Subaru Of Ventura

Review type:

Overall rating

4.9
4.91 out of 5 stars

(57 reviews)


Customer recommendations:

Yes (54)|No (3)

TEN STAR REVIEW

5 out of 5 starsby Moore Coffee on 07/16/2025

Thank you Robert in sales and Greg in finance. Great service! I have been a Prius owner since 2008 and Robert sold me my first Prius in 2008. With 1.9% finance now was the time for me to check out Subaru Outback. Family and friends have raved about Subaru for years. Thanks again to the staff at Kirby. Cheers, gm
  • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

    by Niki Abney on 07/18/2025

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The following reviews are more than two years old. They are not included in the overall rating.
350 reviews
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  • HONEST & STRAIGHTFORWARD

    5 out of 5 starsby jenfujii on 04/24/2017

    Our sales rep Alex Iker was honest and straightforward. Extremely helpful and best of all, he got us a flippin' AWESOME deal (I know because I've been shopping for a used Subaru for months and knew what was out there). Definitely not like your stereotypical "vulture" car sales type. I would definitely seek this guy out if you're planning a purchase.
    • Jen, we are pleased to know that you had a great experience at Kirby Subaru with Alex Iker! We appreciate your business and hope that you are enjoying your Subaru!

      by bgarrison1 on 04/25/2017

  • Best Subaru dealership in Ventura county

    5 out of 5 starsby _Sandro24 on 04/21/2017

    Best Subaru dealership in Ventura county! My man Francisco helped me get best car a Subaru Wrx at best prize.
  • Great Experience!

    5 out of 5 starsby janetlouks on 04/20/2017

    The whole car buying experience was really great compared to any prior experiences I have had buying a new car. From the salesperson to the manager to the finance person, everyone was friendly and knowledgeable and NOT pushy.
    • Janet, thank you for taking the time to submit this 5 star experience and for choosing Kirby Subaru, we appreciate your business!

      by bgarrison1 on 04/20/2017

  • Great sales service with Jeff Albrizzio

    5 out of 5 starsby DebbieF2017 on 04/10/2017

    Purchased our 2nd Subaru since we moved to Southern California. Jeff Albrizzio was a pleasure to work with- very knowledgeable and friendly through out the whole experience. Although we live in Thousand Oaks, we made a point to purchase from Kirby Subaru of Ventura due to their superior customer service through out the whole sales experience. They truly go above and beyond other dealers to work with their customers. Debbie Fishburn
    • Debbie, thank you for your business and for sharing your positive experience, we appreciate it.

      by bgarrison1 on 04/16/2017

  • A great purchase experience.

    5 out of 5 starsby fredp17 on 04/08/2017

    Alex Iker and JP went above and beyond to make my buying experience great. Thank you!
    • Fred, thank you for taking the time to write a 5 star review on JP and Alex, we appreciate your business!

      by bgarrison1 on 04/16/2017

  • 2017 outback purchase

    5 out of 5 starsby Lostsurfline on 04/03/2017

    Henry of Kirby Subaru Ventura got me a great deal on my new outback. His sales pitch was top knotch and communication was fantastic.
    • Thank you for choosing Kirby Subaru and sharing your positive experience with Henry. We appreciate your business and hope you are enjoying your new Outback!

      by bgarrison1 on 04/04/2017

  • Definitely Recommend

    5 out of 5 starsby gumby77 on 04/02/2017

    I just bought my first car and I could not have asked for a better experience. Alex Iker made me feel comfortable throughout the whole process and I feel he went above and beyond what was required of him as a salesman. I highly recommend purchasing a car at Kirby Subaru in Ventura.
    • Thank you for choosing Kirby Subaru and for sharing your positive experience. We appreciate your business.

      by bgarrison1 on 04/03/2017

  • A Great Experience Leasing with Kirby Subaru!

    5 out of 5 starsby kmansky3 on 03/30/2017

    I really cannot say enough about how painless, but rather enjoyable the process was to get into a new Subaru from the Kirby team in Ventura. They were attentive, polite and willing to go the extra mile to ensure I was truly getting the best vehicle for me & that I was leaving a happy, satisfied customer. I really excited about joining the Subaru family & am so proud to be driving a new Outback!
    • Thank you for choosing Kirby Subaru for your new Outback purchase and sharing your positive experience. We appreciate your business!

      by bgarrison1 on 03/30/2017

  • Car Purchase

    5 out of 5 starsby justinnays on 03/27/2017

    Bob "INDY" Thacker was great. He made the process easy and I am a very happy Subaru WRX owner. Thank You!
    • Thank you for choosing Kirby Subaru for your new car purchase and for sharing your positive experience with Bob "Indy" Thacker! We appreciate your business!

      by bgarrison1 on 03/27/2017

  • Great experiance first time buyer

    5 out of 5 starsby sergie_az on 03/24/2017

    Just came home with my 2017 Subaru Impreza Hatchback. I'm a first time buyer and I was treated with the up most respect. If you are looking for a Subaru go see Francisco Vazquez, he was very helpful and kind. Thank you to the Subaru team for all your help and honesty.
    • Thank you Sergie for your new Subaru purchase and for sharing your positive experience with Francisco. We hope that you are enjoying your new Subaru Impreza so far!

      by bgarrison1 on 03/27/2017

  • Great experience buying pre-owner

    5 out of 5 starsby dustind on 03/08/2017

    Kirby Subaru made car shopping fun. I worked with both Alex Ilker and Jordan French and the process was easy. They offered competitive pricing and better customer service compared to other dealerships.
    • Thank you for choosing Kirby Subaru for your purchase and sharing your positive experience with Alex and Jordan, we appreciate your business! Thank you

      by bgarrison1 on 03/08/2017

  • Great Experience At Kirby Subaru

    5 out of 5 starsby willijo on 02/13/2017

    Just bought a new Subaru Outback from Alex at Kirby Subaru. That was the easiest car buying experience I have had. Fantastic price with minimum haggling. Exactly the car I wanted.
    • Thank you for sharing your positive experience. We appreciate your business!

      by bgarrison1 on 02/14/2017

  • Internet sales are excellent!

    5 out of 5 starsby MurrayFam on 02/13/2017

    Robert Papandera aka "papa" helped us purchase a new family car that suits all our needs - budget and lifestyle. His professionalism and dedication to customer service are unmatchable! He made purchasing the vehicle such an easy and pleasurable process. I strongly recommend "papa" and Kirby Subaru :)
  • Great Place to buy my First Car

    5 out of 5 starsby CelesteMarie on 01/08/2017

    I bought my 2013 Outback from Jeff Albrizzio a few weeks ago. It is my first car and he was amazingly helpful and patient through the entire process. I love my Subaru and would definitely recommend the service I recieved at Kirby to anyone!
    • Celeste, thank you for choosing Kirby Subaru for your purchase and sharing your positive experience with Jeff, we appreciate your business.

      by bgarrison1 on 01/22/2017

  • Kirby Auto Group

    5 out of 5 starsby Freehdom on 01/07/2017

    Francisco Vazquez from Kirby Subaru was extremely attentive,helpful and honest. I called about a car that was recently put on the lot. I drove from two hours away and he kept it in the back until I arrived. He made certain my experience was positive.
    • Thank you for choosing Kirby Subaru and sharing your positive experience with Francisco! We appreciate your business!

      by bgarrison1 on 01/22/2017

  • Great service

    5 out of 5 starsby Carlyshev on 12/30/2016

    Bought a 2017 Subaru Crosstrek from Jeff Albrizzio and he was extremely helpful!
    • Thank you for choosing Kirby Subaru for your vehicle purchase. We appreciate your business!

      by bgarrison1 on 01/03/2017

  • New Car Purchase

    5 out of 5 starsby RobertJ_12 on 12/27/2016

    I have bought many vehicles over the years (65+) and this was by far the best experience I've had. Sales people (Jerry I and Robert Papandrea) were very helpful and not pushy. Would purchase again for sure.
    • Thank you for choosing Kirby Subaru and for sharing your positive experience with Jerry and Robert. We appreciate your business!

      by bgarrison1 on 12/28/2016

  • Exellent service (as usual) by Jeff

    5 out of 5 starsby gunnarg on 12/20/2016

    I needed help with some information about my 2016 Outback, and as usual, looked for the man who sold it to me - Jeff Albrizzio. I am always impressed with his knowledge of the car, and with his ability to explain details that I have difficulty with. Thank you again, Jeff ! Gunnar Green
    • Gunnar, thank you for choosing Kirby Subaru and for sharing your positive experience with Jeff Albrizzio. We appreciate your business.

      by bgarrison1 on 12/20/2016

  • Outstanding sales assistance at Kirby Subaru

    5 out of 5 starsby cfhuber on 11/30/2016

    On my first visit to Kirby, I was met by Jordan French. He was knowledgeable, friendly and helpful without that "Buy a car now!" pressure - even though it was Black Friday! I returned on Monday with a car in mind, thanks to Jordan and the very useful Kirby website. Jerry Thornton took over for me there. He told me everything I needed to know and got me a great deal on exactly the car I wanted. This is my idea of good salesmanship! Thanks, guys! Highest recommendation!
    • Thank you for choosing Kirby Subaru and for sharing your positive experience with Jordan and Jerry. We appreciate your business and look forward to seeing you soon! Thank you

      by bgarrison1 on 12/13/2016

  • Easiest purchase I ever made

    5 out of 5 starsby Ferrylee on 11/22/2016

    I made a list of what vehicle I wanted with the options I wanted and the color I wanted. I had an idea of what price I wanted, trade in amount I expected and financing I could afford. I got everything I wanted. Our sales representative was friendly, very knowledgeable and very professional. The finance manager was quick and and easy to work with on getting the contract we could afford.
    • Thank you very much for choosing Kirby Subaru for your vehicle purchase and sharing your positive experience! We appreciate your business. Thank you

      by bgarrison1 on 11/23/2016

  • No Bait and Switch Tricks or Gimmicks!

    5 out of 5 starsby DianaTra on 11/11/2016

    Our worn out 2003 Honda Civic finally gave out on me and it was time to be a grown up and buy a car. I dreaded the thought of having a car payment again but after having my car overheat 3 times in the last year, I was absolutely sure that I’d was going to go new over used. So after about 2 weeks of obsessed research over auto financing, figuring out the type of car and which dealerships to go through I ended up at Kirby Subaru of Ventura (KSV). I sent an internet inquiry on a New 2016 Subaru Impreza w/Sports Package to “Papa” at KSV and he contacted me almost right away. Not only was he pleasant to speak to over the phone but most importantly he seemed very up front and honest. I told him my budget and he respected it and though wasn’t able to get to the numbers exactly, he got close enough and that’s when my husband and I decided to drive the 80+ miles roundtrip to check out the car. We walked up to the lot and Francisco greeted us first, not in a cheesy salesman kind of way but in a friendly “hey, how are you?” kind of way. I told him that we’d already spoken to Papa about a specific vehicle and that’s when he disappeared for a few minutes and came back with the keys in his hands. We spent probably about 20 mins test driving cars etc. until we told Francisco we were ready to make a deal on the New 2016 Subaru Impreza w/Sports Package. And that’s when we entered the dreaded negotiating chamber. To our amazement, Francisco was so pleasant to deal with. We chatted about marriage, kids, etc. before getting down to the nitty gritty. Long story short, the negotiations took about 30 mins and we were off with the car we wanted, price we budgeted for and pride in our eyes! One hiccup happened just as we were about to leave the lot, Francisco was helping me sync my iphone and I became very frustrated because the voice command wasn’t working quick enough and my contacts were being uploaded in reverse of how they were saved in my phone (first, last). He could see I was upset and told me that he’d talk to the service department Monday (we purchased the car on a Sunday) to figure out if this was a common problem. I thought to myself, “surrrre, you’ll get back to me!” Well, a couple days later he actually called me back! I was very shocked and smitten at the same time. Bottom line, if you want dread scummy car salesmen then come to KSV! Ask for Francisco [non-permissible content removed].
    • Diana, thank you for choosing Kirby Subaru for your vehicle purchase and for sharing your positive experience. We appreciate your business. Thank you!

      by bgarrison1 on 11/15/2016

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