Tuttle-Click Tustin Chrysler Dodge Jeep Ram
Customer Reviews of Tuttle-Click Tustin Chrysler Dodge Jeep Ram
Review type:
Amazing customer service, couldn't be happier
by Jkosareff on 08/01/2014The whole process from start to finish was easy and moved at a good pace. Eddie was amazing! He made us feel like we were important and his only client! He made this experience great and painless. He had been working a very long day and my… wife and I closed down the dealership, despite how long of a day Eddie had you wouldn't have known he is so full of energy and life. He has made us lifetime customers of Tuttle click. He is the definition of true customer service and de bunks any bad thoughts of "the car salesman." THANK YOU!!!Tuttle Click Chrysler Jeep Dodge Tustin
by hman4ever on 06/15/2014Our salesman, Kevin D. was super friendly, and made the process of buying a new car quick and easy. Kevin made this the best new car buying experience we've ever had.Thank you for your kind words and congratulations on your new purchase! We are very happy to hear that Kevin made the whole process quick and easy for you. Enjoy your new car and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Sincerely, Shirley | shirley@tuttleclick.com
Responsive-Couteous-Professional
by eag5 on 05/13/2014updated 07/17/2025the prompt response to my On Line request.... the courtesies received while going through the process....overall professionalism of both JR and Johnson.All of us at Tuttle Click Chrysler Jeep Dodge Tustin congratulate you on your new purchase and appreciate the opportunity you presented to earn your business! JR and Johnson are a great additions to our sales team and we are glad you had the opportunity to work with them. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Sincerely, Shirley shirley@tuttleclick.com
Internet Sales Manager Service is amazing
by alexbeck62 on 06/27/2011updated 07/17/2025I bought a Chrysler Town and Country from the Tuttle Click Chrysler Jeep Dealer. Hugh Diamond the Internet Sales Manager was truly a breath of fresh air. He met all agreed upon commitments and worked with me to get a great deal. The process… at the dealer was just over 2 hours - fastest time yet to buy a car. Great experience.worst dealership ever
by socalretro on 03/21/2014updated 07/17/2025first off I wish edmonds had negative reviews...I went to this dealer only because it was close to where I live. the didn't have the grand cherokee I wanted. told him what i was looking for.....I have to admit some of this is my fault for… not really researching all the different options that were available, since I was looking for something specific. Anyway. the sales guy found a color and 4x4 but the chrome package is useless to me and i said that. Instead of asking or telling me what the other options were (i didnt know there was an off road package) 4wd was most important to me....Ive owned several 4wds in the past. I assumed when i told him i wanted a 4wd it would be with a 2 speed transfer case...(they didn't have any 4wd on the lot, the one i got came from another dealer, again my fault for buying something I didn't see. what I got was a all wheel drive, the sales guy did not explain all the different 4wd drive options. Now I have to buy all the skid plates separate and install them myself. its a good vehicle, just wont be able to go as far in the back country as i wanted to.....This dealer may have got this money but they will never receive another penny from me ever again...The salesman really doesn't know anything about what he is selling. I should have checked online reviews first...I'm sorry to hear about your negative experience at our dealership. I would love the opportunity to discuss things with you further to see if there is a way we could make things better and resolve the situation. Please reach out to me when you have the opportunity to. I look forward to hearing from you. Sincerely, Shirley Dordell - shirley@tuttleclick.com
Jeep Grand Cherokee L
Jeep Cherokee
Jeep Compass
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Eddie was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Shirley | shirley@tuttleclick.com
by tclickdodge on 08/05/2014