Shingle Springs Subaru
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Customer Reviews of Shingle Springs Subaru
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4 service reviews
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Our Service Advisor Mike was the best!
by Joe on 03/27/2024We bought some window deflectors online from Shingle Springs Subaru and I included a note that we were going to schedule a service appointment to have them installed. I scheduled a service appointment online for 9:00 AM today to have them… install the window deflectors and included a note their parts department had them on order. They were done and we were on our way by 10:15 AM. Mike, the service advisor was super friendly and helpful and made the visit overall a successful visit. And they charge a very reasonable rate! We are very happy with their sales and service and will be bringing our car there for service from now on!Pay a lot and no car wash
by Linda N on 02/26/2024Routine service cost more than $100 without a courtesy car wash, not good customer service experience. I’m sure customers would pay a little more to receive a nice car wash. Another thing, service providers should meet with customer after… work performed to go over brake, tire, etc levels and any future concerns customer needs to know, not good customer service experience. Cannot recommend this dealer to a friend.Awesome Service
by Brian p on 02/20/2024Great friendly staff who communicated the issues and likely costsService and issue with camera
by Teresa517 on 10/17/2023Scheduled maintenance and issue with camera eye. Maintenance was quick and easy but other issue required further diagnostics. I was provided a rental free of charge. Great service.
The following reviews are more than two years old. They are not included in the overall rating.
5 service reviews
Excellent Service
by Conni R on 07/18/2023Shingle Springs Subaru did a great job. I was checked in promptly, service was reasonably priced and completely quickly.Bad Experience
by unhappy on 06/14/2023$6500 estimate for a 'check engine light' diagnosis. They didn't really diagnose the problem, just figured if I threw enough money at it, the problem would disappear. I went to a mechanic and my car got taken care of for $1500. Needless… to say, a very bad experience at Shingle Springs Subaru ServiceRoutine Service
by C.Wright on 06/06/2023The Shingle Springs Subaru Dealership has been fantastic to work with every time. Highly recommended.Fairly priced, good quality, nice to work with
by fandango on 10/04/2013updated 08/30/2025I have a Subaru and a Nissan and both are serviced there most of the time. My daughter also has her Subaru service there. Pricing is in line with other shops and the work seems to be well done and timely. The people have always been… courteous, competent, helpful and nice to work with.Happy Customer
by elg5 on 08/06/2012updated 08/30/2025It's so nice to walk into Shingle Spring Nissan's service department. I just know they are going to take care of my car and get me on my way!! If your looking for that small-town, honest, friendly vibe....this is the place!!
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