Shingle Springs Subaru
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Dealership Service Review
service Rating
Pay a lot and no car wash
Written byon 02/26/2024
Routine service cost more than $100 without a courtesy car wash, not good customer service experience. I’m sure customers would pay a little more to receive a nice car wash. Another thing, service providers should meet with customer after work performed to go over brake, tire, etc levels and any future concerns customer needs to know, not good customer service experience. Cannot recommend this dealer to a friend.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No