Customer Reviews of AutoNation Acura Stevens Creek
Review type:
2012 Acura TSX Sales
by 2012 TSX on 08/02/2024Compliments to the AutoNation team for a fast and clean experience buying my TSX. Adarsh Singh was my Sales Pro, found what I wanted and was very knowledgeable. Great team!New Car Lease
by Maxymax on 06/14/2024Super pleasant experience with Aldo and the sales team. Guided me very quickly through the process of the lease and also came back with a fair trade-in on my old car.Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
N/A
by Andrea G on 04/11/2024Staff was professional and helpfulHi Andrea, we're happy to hear you had a positive experience with our team! Feel free to stop by if you ever need any more help.
Great dealership
by Mike Torreso on 04/09/2024Easy to work with. Staff goes out of their way to accommodate.We are pleased to hear you had such a positive experience with us, Mike! If you need more help, our team is available to talk -- safe travels!
MDX Purchase
by Nandan on 04/03/2024Purchasing our Acura MDX was a seamless experience, free from any hassle or haggling. Nathan and Jonathan from the sales team were fantastic to work with!Hi Nandan, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
RDX Purchase - Good Experience
by KalaSingha on 04/01/2024The price was negotiated prior to going to the dealer and it made for a hassle free quick purchase. Ali and Adarsh were very professional and pleasant to work with.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience!
by Christine on 02/23/2024We had a wonderful experience buying our Acura MDX from Rueben at Stevens Creek Acura. Very professional, helpful, and answered all questions we had! Highly recommend!We are pleased to hear you had such a positive experience with us, Christine! Feel free to stop by if you ever need any more help.
Acura TLX A-Spec Lease
by MarinaGarza on 02/13/2024Great dealership. They do great deals and sales dept is very helpful and knowledgable. Ruben Hernandez in sales was very accommodating along with Jonathan Latchford.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Mazda 3 Purchase January 2024
by Mazda3Jan24 on 02/11/2024Really great, friendly and fast - no haggling.Hello, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!
Easy Sale
by NES Arnel on 01/13/2024Came in to just to test drive a vehicle, but they offered a great deal and were very accommodating and patient with the entire buying process, so ended up buying that day.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Car purchase
by Alexander on 01/03/2024Service was outstanding. The salesman, Alex, was very knowledgeable, friendly, and patient. Thank you, AlexHi Alexander, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Happy with my new RDX
by AcuAdam on 01/02/2024Sales at AutoNation Acura makes getting a car easy and a friendly experience. Very happy with the RDX purchase, an excellent vehicle.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Happy with car sales, BUT no call back from service department
by netlander on 11/03/2023Bought my car with trade-in from salesperson, Adarsh. He is very knowledgeable about car features and very enthusiastic. He even helped me to make sure rebate is filed after sales. Most pricing discussion is with his manager. Decent price.… Car runs well, but decided to use their service for maintenance. They already have my name, car and phone no when I called, but never call me back. Try again second time, but never got call back. So glad I did NOT buy their additional service package.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
Amazing Experience
by M Jones on 10/18/2023The sales staff at Auto Nation make my purchasing experience totally flawless. My vehicle was recently totaled in an auto accident, so it had been 16 years since purchasing my last vehicle. Therefore, needless to say, I was very… apprehensive about buying another new vehicle. But the sales team at Auto Nation made my day, so to speak. They were very knowledgeable, accommodating and extremely helpful during the entire process, thus leaving me with a very calming state of mind.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Started Well, Ended not Good
by CiceroFamily on 10/13/2023Initially our experience was pretty good. Communication was good and response time was right on point. Sales rep, Reuben, was nice and responsive until we bought the vehicle then he went silent and unresponsive. We had to take matters in… our own hands with an issue we found. We felt that once he got the sale the customer service was over.Hello, thank you; we appreciate your feedback! Please reach out to us at (408) 758-5502 so we may identify ways to improve your experience.
low pressure sales with customer focus
by L's new RDX on 10/10/2023Purchasing a new car can be very high pressure. The team at Acura AutoNation were very polite and patient with my questions while shopping for a new car. Their low pressure sales and customer centric approach helped me decide to purchase… my new Acura RDX.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!
Love my car
by Rosio Flores on 09/19/2023Everything was very efficient and smoothly.Hi Rosio, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!
Bought a 2023 Acura RDX
by Raymond H. on 09/20/2023Service here is friendly and fair! Wali helped me find the right car and gave me a great deal! Wali and Brandon even stayed late after to help me with my paperwork. Highly recommend!Hi Raymond, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.
2023 Acura RDX
by RDX2023 on 08/02/2023My Salesperson Brain was great. He made the purchase really easy!Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience
by craigcy on 07/29/2023I went to buy a new Accura RDX and had an appointment at Stevens Creek. The sales person was on time and we looked at the inventory and they did not have the match I was looking for. The sales person Nathan said let me check around and… the car I wanted just arrived. Between the sales person, manager and finance manager they were non pushy and gave me a great dea. This was a great experience.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great purchase experience
by Renato R on 07/16/2023Efficient, no pressure experience, with knowledgeable staff and courteous service. Made us feel very welcome!Hi Renato, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Andrew Newton on 08/07/2024