Customer Reviews of AutoNation Acura Stevens Creek
Review type:
2012 Acura TSX Sales
Features available but not functional
by Kabel001 on 08/01/2025CarPlay on the new ADX is not functional. You cannot retrieve text or voicemail messages. In addition, the icons on the display do not have the functionality of adding changing or removing. These functionalities are listed in the ADX owners… manual and are functional and working on the other Acura models. The sales group failed to tell me this information prior to my purchase of the car. Service then told me that this is a known problem and there is no fix.Attentive service experience
by Annette on 07/03/2025I had another solid experience working with Nicole Dunn at AutoNation Acura Stevens Creek. Nicole walked me through the various repairs we agreed upon, costs, and provided an accurate estimate of the time needed to complete the service.… This was more than a typical service--needed some suspension work--so it was quite expensive, but it's worth it not to have to buy another car for several years. Also, the newly renovated showroom and waiting area is very nice!Hello Annette, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Acura Service
by Sanchez on 04/24/2025an excellent and professional experience. R0lf Wick was knowledgeable, courteous, and took care of our Acura in a timely manner.Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service
by Wind_Valley on 01/14/2025Love the service and the free shuttle.Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
2012 Acura TSX Sales
by 2012 TSX on 08/02/2024Compliments to the AutoNation team for a fast and clean experience buying my TSX. Adarsh Singh was my Sales Pro, found what I wanted and was very knowledgeable. Great team!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Review
by TIEN NGO on 06/19/2024Roft was my service advisor. I had a recall with the car and booked an appointment with AutoNation Stevens Creek. After I booked the appointment, Roft called to explain everything that I needed to know about the recall and rescheduled me to… a different date when the part would be available. He kept me updated during the whole time when I had the car there. When I picked up the car, the car had been washed and cleaned on the inside. I am very happy with the service provided by Roft and I would recommend anyone for this dealership for your next services.Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.
New Car Lease
by Maxymax on 06/14/2024Super pleasant experience with Aldo and the sales team. Guided me very quickly through the process of the lease and also came back with a fair trade-in on my old car.Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
N/A
by Andrea G on 04/11/2024Staff was professional and helpfulHi Andrea, we're happy to hear you had a positive experience with our team! Feel free to stop by if you ever need any more help.
Great dealership
by Mike Torreso on 04/09/2024Easy to work with. Staff goes out of their way to accommodate.We are pleased to hear you had such a positive experience with us, Mike! If you need more help, our team is available to talk -- safe travels!
Could have set better expectations on pricing
by Kishore R on 04/03/2024Professional service; courteous staff. Knew their work. However, bringing in my car, we knew it was a battery issue; either the battery had to be charged, fixed or replaced. Yet, a diagnostic was done; unsure of the purpose; increased costs… to 2x. I feel the diagnostic was not needed since we sort of knew of the issueHi Kishore, thank you very much for sharing these comments. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (408) 758-5502.
MDX Purchase
by Nandan on 04/03/2024Purchasing our Acura MDX was a seamless experience, free from any hassle or haggling. Nathan and Jonathan from the sales team were fantastic to work with!Hi Nandan, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
RDX Purchase - Good Experience
by KalaSingha on 04/01/2024The price was negotiated prior to going to the dealer and it made for a hassle free quick purchase. Ali and Adarsh were very professional and pleasant to work with.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Jennifer on 03/15/2024My Service Agent, Rolf was very informative and helpful with the services required for my vehicle.Hi Jennifer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Great experience!
by Christine on 02/23/2024We had a wonderful experience buying our Acura MDX from Rueben at Stevens Creek Acura. Very professional, helpful, and answered all questions we had! Highly recommend!We are pleased to hear you had such a positive experience with us, Christine! Feel free to stop by if you ever need any more help.
overall good
by stanley on 02/19/2024fast and smooth,Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Acura TLX A-Spec Lease
by MarinaGarza on 02/13/2024Great dealership. They do great deals and sales dept is very helpful and knowledgable. Ruben Hernandez in sales was very accommodating along with Jonathan Latchford.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Mazda 3 Purchase January 2024
by Mazda3Jan24 on 02/11/2024Really great, friendly and fast - no haggling.Hello, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!
Easy Sale
by NES Arnel on 01/13/2024Came in to just to test drive a vehicle, but they offered a great deal and were very accommodating and patient with the entire buying process, so ended up buying that day.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Car purchase
by Alexander on 01/03/2024Service was outstanding. The salesman, Alex, was very knowledgeable, friendly, and patient. Thank you, AlexHi Alexander, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Happy with my new RDX
by AcuAdam on 01/02/2024Sales at AutoNation Acura makes getting a car easy and a friendly experience. Very happy with the RDX purchase, an excellent vehicle.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Amazing service and staff
by Atul Singh on 12/10/2023The service was top class and experience from the start till finish was amazing. Nicole kept me well informed and was accurate on the finish time. In fact 15 minutes early.Hi Atul, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Feel free to stop by if you ever need any more help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Andrew Newton on 08/07/2024