Tuttle-Click's Capistrano Ford
Customer Reviews of Tuttle-Click's Capistrano Ford
Review type:
No hassle purchase
by RobertaL on 10/28/2014updated 11/04/2014No pressure and straight up communication. I got a car with more features than I expected and at a reasonable price.2014 Ford Edge Sport Purchase from Sales Rep Roy Ball
by Crystalfit on 10/15/2014updated 10/24/2014My sales rep Roy Ball was very to the point and patient with me at the same time. I was happy with his service. He had no problem delivering the vehicle to me at the end of the day and he took time to set my up on syncmyride .com with… and gave me a very thorough run through of the vehicle at my residence. I was happy that he was the one that approached me at the dealership.Thank you for your kind words! We are pleased to know that Roy was there to take care of you! He is truly an amazing member of our team. He strives to provide an exceptional service to each and every customers he dealt with. I am glad that you are one of them! Thanks again and we look forward to seeing you in the future! Sincerely, Shirley | shirley@tuttleclick.com
Justin is the best!
by ChristineKFV on 10/03/2014updated 10/20/2014Buying our car from Justin was the easiest and best car buying experience we have ever had. He was professional and made it very easy and hassle free. I called him during the week and asked for his best price on the car, which he called… back quickly with. He did not harass me everyday with calls or emails like other dealers do. We only gave him about a 20 minute notice before we would be there to see the car and he had the car waiting for us up front when we arrived. He had entered all of our info into the system before we arrived so the process was extremely quick once we sat down in his office to do the paperwork. It was an absolute painless experience, which I hate to say is hard to find when buying a car! Justin was professional and very friendly and I would absolutely refer he and your dealership to anyone.Christine, thank you for taking the time to share your feedback! I am very pleased to hear that Justin consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from our dealership. Thanks for your referral and we can't wait to see you again! Sincerely, Shirley | shirley@tuttleclick.com
Great experience buying a used Ford Edge
by jtsmitty12 on 08/26/2014I bought a used Ford Edge from here and it was overall a great experience. The staff was very knowledgeable about the car I was looking for and made the buying process very easy. I highly recommend buying a car from this dealership.Carlo was great!
by lovinglife2 on 01/21/2012updated 07/12/2025We bought or should say we leased our Explorer from Carlo, great deal and we love the car. They treated us very well and the transaction was very quick. Thank you R&D1st Visit - Excellent!
by SusieInSC on 02/14/2014updated 07/12/2025I just purchased a 2013 Ford Escape SEL from a private party. As I had 2 additional extended warranty packages which had paperwork that needed to be transferred into my name, I utilized this dealership to get the paperwork processed and… also had the oil changed at the same time. My first visit went well! All departments were most accomodating and friendly and I was quite happy with this first visit! Quite impressed with their hours of operation - WOW - open 'til midnight during the week, who does that? Their hours certainly accomodate those that work during the day, and the facility in San Juan is just beautiful! I want to add a great big thank you to Sandy, who went out of her way in making sure the extended warranties were transferred accordingly - she rocks!!! Thank you one and all - you are my dealership of choice:)Susie, congratulations on your new Ford Escape! Our team works hard to ensure that all of our customers drive off the lot feeling happy and confident and I'm so pleased to hear this was the case for you. I will be sure to pass along your kind words to our team. They will love knowing that they have another satisfied customer. Take care and be sure to follow us on Facebook and Twitter to find amazing deals from our service department. Sincerely, Shirley Dordell shirley@tuttleclick.com
Ram 1500
GMC Acadia
Toyota Camry Hybrid
Roberta, thank you and congratulations on your car! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Please remember that we're always here to assist you with any future auto needs. Sincerely, Shirley | shirley@tuttleclick.com
by capistranoford on 11/05/2014