Pacific Honda
Today 8:30 AM - 9:00 PM
Customer Reviews of Pacific Honda
Review type:
New car
by Brandon on 07/31/2025
Was in explain exactly what I was wanting and looking to do and the entire team came together and made it happen more than pleased with the work put in and experience.
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The following reviews are more than two years old. They are not included in the overall rating.
105 reviews
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Awesome service!!
by Ralph on 06/05/2019Pleasant experience. Fair price fornthe quality of work. Customer service was great. Josh did a fantastic job explaining what the maintenance requirements were. Also the enterprise rental service representative was amazing as well. Positive… vibes all around!!!Great service, and fast!
by Ben on 05/24/2019updated 05/31/2019Pacific Honda has a first come, first served policy for routine service. It works! I was in and out in less than a half hour; a little more service performed even than requested at no charge. Great staff.Excellent service
by Adriana on 05/10/2019I had a excellent service provided by Josh Herrera, he had the patience to explain what service my car needed, definitely I will come back to see him again thank youGreat service
by Yasmin2151 on 05/06/2019This place was amazing Representatives were super nice and helpful.. relly enjoyed the time i was there.. the best part was that a ger a good price on my new car.. i will highly recommend this place..New car
by Nidiacampos91 on 05/06/2019My sales person really helped me get a good deal on the car I wanted even though I was a first time buyer Fred really worked on me with the payments I was able to make store manager Juan really helped me out a lot plus he spoke Spanish… really do recommend for first time buyers. Or anyone looking for a car in the market placeOutstanding sales experience!
by Heath on 04/26/2019I had an outstanding experience with Pacific Honda during the recent purchase of my new vehicle. I had hesitated for weeks to visit any dealership due to prior car shopping experiences but finally decided to give Pacific a try, primarily… due to their great online reviews. Every aspect of the process was pleasant. Ahmed (Sales rep), Mark (Sales manager), and Samantha (Finance manager) were all such a pleasure to work with! I had a great time test driving the car, completing the paperwork, and driving off with my new car. I used Costco's Auto program which provided a transparent, haggle-free, shopping experience which relieved a tremendous amount of stress. Working with the team at Pacific really was fun though and I highly recommend checking them out!Oil Change Service
by SatisfiedCustomer123 on 04/11/2019updated 04/18/2019Took my 2016 Honda civic in for an oil change. They do not offer planned drop off times at this dealership so after work the wait time was about an hour to an hour and a half. Everyone there was very nice and professional. Car was done… within the time frame they had provided and was also done for a very fair price.best place
by QOTU on 04/08/2019First time I have ever bought a car I wanted with every feature and more. So happy. The folks at Pacific Honda jumped thru hoops to get me what I wanted. Yay! 2nd car that we have bought from Pacific Honda. I live in Carlsbad and will pass… by the car lots to go to Pacific Honda.Purchase new CR-V
by BJusticeKamp on 04/04/2019We had a great experience with our purchase recently. We live in San Diego four months each winter and we’re able to trade our car easily (for fair price) and Pacific Honda helped with complications of primary residence out of state. And… ... sales guy Ahmed was ah-some!!Horrible service
by Kurtz on 04/01/2019When we purchased our vehicle we were promised that we could bring it back in for service on some items that needed to be repaired. We were told that someone would reach out to us to set up the service appointment. That did not happen. We… had to chase down our sales person to get the service set up. One of the issues was the steering wheel was broken and they were to replace it for us. This was a safety issue. It took them a week to haggle amongst themselves about who was going to pay for it, the dealership or the manufacturer I assume. They didn't provide much follow up and I had to finally call in speak to a manager just to get the vehicle back. I don't recommend this dealership because they're extremely nice and friendly when they are are making the sale, but when it comes to following through on their promises they fall extremely short. I was also told I would get a car wash and detail along with a full tank of gas because it was only on a quarter of a tank when I bought it. None of that ever happened. The brakes that they were supposed to fix are still having issues so I am going to pay to take it to another dealership, even though this is still under warranty with Pacific Honda. I will never go back there again.Excellent experience
by Yulechka on 03/08/2019Great experience with leasing a car. Extremely helpful and knowledgeable staff. I recommend Greg for anyone who is looking to buy a car but also wants to explore the options available with no rush and no pressure. Greg was very personable… and patient answering all questions and concerns regarding both the vehicles and leasing details. Also helped with getting insurance right there and fast. Would definitely recommend to anyone who values their time and appreciates great serviceExpress Service at Pacific Honda
by John on 03/07/2019Express Service for A1 service was done within the time frame and the price was better than other Honda dealers in San Diego.Oil change
by Michael on 03/06/2019Since I was paying my oil changes thru my lease, it was a simple drop off and pick up. They didn’t make anything complicated or waste anybody’s time. They were all polite and on top of it. Picked up my car within an hour no questions asked.… Great serviceAn excellent car leasing experience at Pacific Honda
by RonaldSkolnik on 02/28/2019This is the second time leasing a car from Pacific Honda and I have to say that their sales department is great! I was looking for to lease a 2019 Honda Civix and reached out to Pacific Honda to understand their Presidents Day promotion.… I had the pleasure to work with Fabrice Borel again as he helped us with our first lease, a 2019 Honda Odyssey! Fabrice was very responsive, promising to get back to me with quotes within the hour, which he did. He took into consideration what I was asking for and came back with a deal that I was very satisfied with! I went in to Pacific Honda to meet the team and get the car and it was all very easy with no pressure to add additional items. We inspected the car, signed the paperwork, met the very friendly General Manager Erik Nelson and we were on our way! I highly recommend Pacific Honda if you are in the southern California area. :)Great from start to finish
by Anderson on 02/13/2019updated 02/21/2019Pacific Honda called me about a recall. They made an appointment 8 am. They were done by 11. They did have to replace the fuel pump. I forgot my phone in the shuttle they handled that too with some style. PH just sent a driver to get… me, I got my phone back too. Five stars!First for me
by Jx45Z10 on 02/01/2019I bought a used car from Pacific Honda. I bought a 2011 Nissan Altima metallic slate. The car has performed so well it is like it is brand new. I was treated quite well by Eduardo Ibarra and he is an excellent sales person. I've never… bought a car that doesn't have any mechanical problems unless it was brand new and I have bought a brand new Honda Civic before and it was an excellent vehicle. These guys are friendly and also do good work.Best Honda dealership
by Best on 01/23/2019I have always taken my CRV to Pacific Honda for service. The service department has the best people. They have always been honest with me. I have never felt like they are taking advantage of me. They are very friendly and always keep me up… with what is going on with my vehicleSatisfied customer!
by Ivann_April on 01/22/2019Scott is the best! He's so knowledgeable about the car we are getting (Civic ex Hatch). He explain everything in detail and with great sense of humor. We're so satisfied on the car that we got, it surpasses all the expections we have.… Definitely reccomending to friends and family!service review
by Raymond on 01/20/2019excellent work and communicationWouldn’t go anywhere else !
by Lanie on 01/12/2019It was my first time getting serviced with my new Honda (bought 6 mo. ago). Can’t believe how easy it was ! The location is super convenient and there are people already available and waiting for you to pull up and drop your car off. The… line wasn’t too bad and I just left a phone number while I went to Starbucks down the street. The time frame they told me was correct. Perfect experience , I’d want to go here every time for these needs.excellent service organization
by Hal on 12/30/2018I've been coming to Pacific Honda for years. First, with a Civic and now with my second Ridgeline. Never had a problem with work done by the team.
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by Theo Sanders on 08/01/2025