Customer Reviews of AutoNation Subaru Roseville
Review type:
Car purchase
Subaru check up oil change
by Mike Holzer on 05/22/2025Raj was outstanding and I loved how the mechanic sent me a video of my air and cabin filters.Hi Mike, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Excellent facility and customer service
by ElizabethK on 05/12/2025As always I get the best service from Roseville Subaru. I love their waiting area which has a comfortable seating area and free waters and snacks. The staff is extremely friendly and they give me regular updates as I'm waiting so I know… what is going on with my car and when I can expect the repairs to be done. They never try to upsell me on products or repairs. I go out of my way to go to Roseville Subaru for a reason....they truly are the best!Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great service
by Judy RoesH on 05/10/2025I brought my car in to have it checked and the service department found out what was wrong and fixed it in a timely manner. They are greatHello Judy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Handeld with care and humor
by Fredl916 on 03/28/2025Wife's 22 WRX is about to go out of warranty so I needed a couple things addressed. CODY, was terrific to work with and communicated with me throughout the process. The service tech sent out a video of services performed. I was having an… issue with the rear passenger door interior handle not operating and CODY flipped the child protection lock and all was good. They also performed a system upgrade to combat some issues with the display panel on the 12" screen. Great working with CODY and the folks at Roseville Subaru Auto Nation.Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Roseville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Car purchase
by Geroy1958 on 07/06/2024Very friendly and helpful staff. We love our Honda Passport!Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Tony the Tiger says Gr……!
by Stanley on 04/09/2024Fast accurate service. Seemed honest, upfront, and forthcoming. Ask for Cory Phelps, he help me a lot. I recommend this dealership because they give OTD pricing, and everything is transparent.Hi Stanley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Subaru Roseville and we hope to be of service again in the future.
10 Star Review!
by Araceli on 03/27/2024I have been researching for a new car and had gone to a few dealerships were I didn't feel the most comfortable and felt pressured to buying a car just to make a sale rather than what I really wanted. So I decided to check out Subaru since… I really like the Ascent and wanted to see the options I had. I came in and Coleton helped us right away he is so attentive and knowledgeable he answered all our questions and any concerns we might have had. He went through all the features of the car and you really can feel that he loves his job because he is very passionate about the brand and knew every detail of the car. The whole process was wonderful I felt welcomed and valued which is hard to come by especially when purchasing a new car. The entire staff is amazing we handled the financing with Bradley and he was such an amazing person he explained everything in detail about all the additional items we added to make sure we were well taken care of. If I can give them 10 stars I would. I will definitely recommend Subaru Roseville automall for anyone wanting to purchase a reliable safe and affordable car and wanting the best purchasing experience from start to finish.Hi Araceli, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Worth the Drive
by Dirtrider on 03/17/2024Excellent customer service buying a pre owned Crosstrek. Since I was 2 hrs away, I had a lot of questions prior to making the drive to Roseville. Cory was awesome, patient, and very knowledgeable, helping me make the easy decision to… make the drive. The buying process went quickly, and I am very happy with my purchase and the follow ups I’ve had from the dealership. They even did an. Oil change and 4 brand new tires on the car…. It was also detailed and VERY clean.. I’m impressed with AutoNation Subaru in Roseville. My Salesperson, Cory was a pleasure to meet and work with.Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Brand New Subaru Outback from AutoNation Subaru in Roseville
by bmc4@att.net on 03/07/2024This was a great experience for me, and it was all done online. I really wanted a blue Outback Touring XT with brown interior but there are very few in California. I came across a listing on Edmunds and followed up with the dealer. Cory… Phelps was my first contact and continuing sales rep. He was attentive and professional and made everything super easy. Cory gave us a great discount and I put down a $500 deposit and waited. The hardest part was the wait because the car was being shipped to the dealership and it takes a couple of weeks. We submitted our paperwork on the day it arrived, drove to Roseville from So Cal, in a sub par rental, lol. I was out of the dealership in less than an hour. Back on the road to enjoy our new Subaru in no time. I am ecstatic about this new car. I wish everything was this easy. Thanks Cory and team!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good communication without pressure.
by RD on 03/07/2024Cost of new Forester was best in the region. Excellent communication and respectful staff.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
MOST POSITIVE EASY GOING EXPERIENCE TO BUY A CAR I EVER HAD
by Michael on 03/02/2024This is the first time in over 50 years of buying cars that I was never pushed to buy something I didn't want. All of my questions were answered and even some I did't know I needed to know. LOL. It was all easy peasy and I felt comfortable… throughout the whole process. I always do my due diligence when buying anything and always make myself knowledgeable about the product. Sometimes it puts off the salespeople when I know as much or more about the product that they do. This was not the case here at all. Rod was a wonderful help in helping me get the best deal and I am very satisfied with the outcome.Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
2024 Subaru Forester
by Carelee on 02/15/2024updated 02/20/2024I had a great experience! Everyone was knowledgeable, patient and friendly!We are pleased to hear you had such a positive experience with us, Carelee! If you ever need help, just give us a call. Happy motoring!
No hassle, no stress purchase
by Bryce B. on 02/08/2024We took our son to Auto Nation to look at a used Subaru but we were unable to check it out as it was just taken in and was being serviced. The sales associate, Thanh Le was so patient with us, answered my son’s questions, and showed us a… couple of used vehicles on the lot. He spent considerable time with us as my son test drove a new vehicle for comparison and we left. Shortly thereafter, Thanh Le called us back letting us know what time he expected the car my son was interested would be available for us to look at and we later returned, test drove it and purchased the car. We felt our sales associate was knowledgeable, professional, knew his products and our finance officer was just as experienced. We appreciated how personable both men were with us and they made the entire process hassle free, stress free and it did not take as long as past auto buying experiences. We were very pleased with how we were treated and the price was great. Our sales associate spent time informing us about the different models and answered all our questions.Hi Bryce, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Ascent
by Heidiascent on 02/02/2024Great selection fast purchase and friendly staffHi Heidiascent, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Respect and Communication from the First Conversation
by Jungle George on 01/13/2024The last thing I wanted to do on my New Years weekend was spend time in a dealership buying a new car for my daughter. I'm very clear and direct when I purchase a vehicle, yet most dealerships go right past the most basic part of providing… a great customer experience by failing to listen to their qualified buyer. I have to say, the team at AutoNation Subaru of Roseville exceeded all of my expectations. No haggling, no hassling, no attempt to sell add-ons I clearly said up front I didn't want. Thanh and Brad showed me nothing but respect and commitment to listening to my needs. In all, I was in and out in less than 90 minutes with a great deal on the exact car I found on their site.Hello Jungle, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AutoNation for life!!
by Jenny on 01/05/2024The people here are not just in it for a buck. They truly care about you as a person I’ve had Raj stay late to wait for me to get off work to pick my car up. Kegan would literally give the shirt off his back to make sure my car was working… perfectly and looked brand new. I can’t say enough great things about these guys and everyone in the service department. Every time I come in with my pup everybody runs to pet him and give him a toy “Chewbaru”. Due to my own fault, I have been there quite a bit lately. Kegan and Raj were so awesome. I decided to leave a brand new car there and give my husband my old car that works like it’s brand new now.Hi, we appreciate your positive review about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
New car purchase
by Jerry E on 11/25/2023I had a great experience dealing with AutoNation Subaru! They worked with me in every way to make my buying experience feel like a win/win. My sales associate, Sean, really went the extra mile to insure I got the car I wanted, at the price… I wanted! I highly recommend AutoNation Subaru for friendly, helpful service, with a wide selection of new and used vehicles!Hi Jerry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Subaru Roseville and we hope to be of service again in the future.
Cory is the Man..!
by Noel on 10/04/2023Cory was great! Friendly and easy to talk/deal with. Thank you!Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jasons the man!
by John k on 09/14/2023Convenient and fast service. I won’t take my forester anywhere else.Hello, many thanks for taking the time to rate your customer experience with us here, We love to see such great feedback! Kindest regards.
Horrible customer service!
by Mo on 07/21/2023Astronomical prices! They will gouge you! Never return calls; misdiagnosed my issue & now want me to pay to have re-diagnosed!? Their "fixing" my issue resulted in more of my warning dash lights to go on & blink continuously! and they want… me to pay to fix it1 the service manager Mike could care less, they ignore you unless you're spending money!Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (916) 724-6774 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Zoom zoom
by Katg on 07/06/2023Fast, friendly, good coffee while you wait. Every time I go I wait at the service center and it’s always much faster then predicted. My service rep is always nice, feels like family.Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Ascent
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Neil Snied on 07/08/2024