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Customer Reviews of Riverside Nissan

Review type:

Overall rating

4.8
4.78 out of 5 stars

(102 reviews)


Customer recommendations:

Yes (97)|No (5)

Like the car

5 out of 5 starsby JR on 08/02/2025

The people who help me to get this car they were both awesome they were very helpful and they did a awesome job helping me getting this vehicle.
  • Thank you so much for your amazing review, JR! I'm pleased to hear that our team provided you with excellent service and helped you find the perfect vehicle at Riverside Nissan. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

    by Riverside Nissan on 08/04/2025

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102 reviews
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  • The service was good and fast, it took exactly the time that they said.

    5 out of 5 starsby Tony on 02/25/2024

    The waiting room is very comfortable and inviting.
    • Thank you for this amazing review! We really appreciate your business, Tony. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/26/2024

  • Mac from Riverside

    5 out of 5 starsby Mac on 02/24/2024

    Nissan of Riverside was very helpful and willing to work with me on getting the monthly car payment to what I wanted. My wife and I went there one evening to look at a few of their vehicles. We found a vehicle we were happy with. I told the salesperson what I wanted to pay and I was not putting anything down except my trade in. They could not work the monthly payment I wanted and told them thank you. To my surprise the salesperson called me the next morning and after speaking to I believed was the finance manager they were able to get me to the monthly payments I wanted. My wife and I went down after work and signed the contract. I was pleased with the service and professionalism that everyone at Nissan of Riverside provided. I would consider buying another vehicle from them in the future.
    • Thank you for sharing your experience, Mac. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/26/2024

  • 1998 Frontier

    4 out of 5 starsby Mac on 02/22/2024

    Our service was outstanding. Everything works great, thanks to our service rep Nick…..even though it was a little pricey, we couldn’t be happier. Thank you Riverside Nissan!
    • Thank you for writing about your visit with us, Mac! I am happy to hear that Nick was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/24/2024

  • Awesome experience

    5 out of 5 starsby Leesette on 02/18/2024

    Every person I came in contact was knowledgeable and excited about answering all my questions. I told Betty what I was looking for and she expertly helped me try out my options and helped guide me through a otherwise stressful experience. I am satisfied and excited about my brand new Nissan Sentra. I would recommend Riverside Nissan to my friends and family. They have a great friendly professional team!
    • Thank you so much for taking the time to share your feedback with us, Leesette! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/21/2024

  • Great work on my car!

    5 out of 5 starsby Linda Hunt on 02/18/2024

    Very cordial, make a good effort to understand the need, met my expectations!
    • Thanks for this awesome review, Linda! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/21/2024

  • Great Experience

    5 out of 5 starsby Eli Nazir on 02/17/2024

    Felipe and Nima were great. Made entire process very easy
    • Eli, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/20/2024

  • Always Helpful

    5 out of 5 starsby Mora on 02/16/2024

    Large selection
    • Thank you for leaving us this great review, Mora! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/20/2024

  • Help Fix my Brakes!

    5 out of 5 starsby Jackie Stewart on 02/15/2024

    I called and was treated well. My brakes needed attention right away, and they were willing to let me come in right away. Within 3 hours my brakes were fixed and I was able to get back to my day. Thank you very much for all your help!
    • Thank you for leaving us this great review, Jackie! We are glad we could get your car brakes all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/20/2024

  • Amazing experience!

    5 out of 5 starsby LaTanya R on 02/15/2024

    I was very impressed with the transparency of everyone I met and worked with regarding my situation and circumstances. All of them went the extra mile to assist me with the the transportation I needed and I highly recommend them!
    • We appreciate your input, LaTanya. We're glad to hear that you are consistently impressed with the service we offer here at Riverside Nissan. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/20/2024

  • Great experience!

    5 out of 5 starsby Poleth Guzman on 02/15/2024

    The service was amazing. They were so friendly and professional, Rosendo was very personable, and informative. He helped me get my first car and I’m very happy with it!
    • Poleth, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/20/2024

  • Always a great experience with scheduled maintenance.

    5 out of 5 starsby SteveK on 02/15/2024

    This time I got an email that linked to a web page with coupons for service, and options to setup an appointment. Super easy. Marcos is a great guy to work with.
    • Steve, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Riverside Nissan! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/17/2024

  • Quick and worked with our budget

    5 out of 5 starsby Kathy Espino on 02/15/2024

    This dealership was very willing to work with our budget. They got us the family car that has plenty of space, plenty of seats and lots of safety. Exactly what we needed and were looking for. No other dealership could do all those and stay within our budget. They did not waste our time it was a very quick process and very easy to understand. Everything was easy to understand. Cant thank everyone at this dealership enough especially Betty who went above and beyond for us.
    • Kathy, we appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/15/2024

  • Not pleased

    2 out of 5 starsby Adrienne on 02/10/2024

    Sent my car in because two of my tires kept losing air every two days. The car was serviced and tires rotated, but we were told it would take too much time to check all the tires and sent us on our way but issue not resolved. I was so pissed at this point. So, be cautious of how important your safety is to this service team . Thanks, Nissan!
    • We’d like to thank you for sharing details of your recent experience at our dealership, Adrienne. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/14/2024

  • Sweet Transaction love my Nismo Z

    5 out of 5 starsby Raul G on 02/06/2024

    I had a great experience with Danny and Sam, it was an easy transaction and everyone there was friendly and easy to deal with, especially the finance department. They made adding to my monthly payment a breeze and it didn’t hurt like other dealerships do it! Great team, they all deserve raises and free lunches for life! Thanks again Nissan of Riverside
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Raul. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/08/2024

  • Outstanding service.

    4 out of 5 starsby Trini on 02/06/2024

    I brought in my nissan rogue because it had a malfunction warning light. The service person Shawn was great. He helped me and guided me on what I had to do. Eventhough I had to return a second time and the mechanic left nuts inside the air filter and my air ducts were loose. The service was great.
    • Trini, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/06/2024

  • Great experience

    4 out of 5 starsby Jaime on 02/02/2024

    Came in to test drive a truck. Employees were very friendly and welcoming. Ended up purchasing the vehicle I test drove. Overall it was quick and it went smoothly. All the people I dealt with were respectful. They won’t force you to buy stuff that you don’t need. Shout out to Recendo who helped me during my time there.
    • Jaime, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Riverside Nissan. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/04/2024

  • Great Service

    5 out of 5 starsby Von on 02/02/2024

    They have good customer service also they did a very good job on my car i would recommend my family and friends my car runs like a new car. Thank Nissan of Riverside and Thank You Nick.
    • We really appreciate the kind recommendation, Von. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 02/04/2024

  • Sassie Service

    5 out of 5 starsby Ericka on 01/30/2024

    The service is always amazing. A friendly yet professional atmosphere. Nick is always polite, personable, and informative. I only like to have my vehicles serviced at Riverside Nissan.
    • Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 01/31/2024

  • Outstanding Salespersons!! Especially Leslie, Moe,Jesus, and Mr Aragon!!

    5 out of 5 starsby Jo on 01/30/2024

    They are concerned about what you really want and thoroughly used all their experts to get me what I really really wanted!!! They were not hesitant to continue to show me all the vehicles that I wanted to see in order to fit my desires!! There were so many makes and models to choose from both certified used and new...thank you all for being so patient and fast to find me my perfect car!! I Definitely recommend Riverside Nissan!!
    • Thank you for taking the time to write this 5-star review, Jo. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 01/31/2024

  • Truck recall

    5 out of 5 starsby Ron on 01/27/2024

    Fast and easy. Rides home and back while work was being done.
    • We appreciate you for letting others know about your experience, Ron! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 01/31/2024

  • Quick and easy

    5 out of 5 starsby Marisa on 01/28/2024

    I brought my car in to get serviced and the process was quick and simple. Nick was super nice and helpful. Using the text message service, he let me know what services were recommended and I was able to choose with ease. There was no hassle or fuss. I thoroughly enjoyed my visit to Riverside Nissan.
    • Marisa, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 01/30/2024

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About our dealership

Riverside Nissan, your premier Nissan Dealership serving the Inland Empire where you'll find our entire team is 100% committed to delivering the very best possible experience for all our customers. The incredible quality of the vehicles we sell and maintain is plain for anyone to see, and it's our aim to offer a service to all our customers to match the excellence of the vehicles we sell. Whether you're in our showroom viewing the latest stunning models from Nissan, or you've brought your existing vehicle to us for work carrying out, we'll do everything we can to meet all your needs and requirements and to exceed your expectations whenever we can. Our friendly and experienced team is ready and waiting to help with whatever you need, whether it's information on our new and used vehicles, or the services offered by our professional and highly trained service center and parts department.

Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
Languages Spoken (4)
  • English
  • French
  • Chinese
  • Spanish