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Customer Reviews of Riverside Nissan

Review type:

Overall rating

4.8
4.78 out of 5 stars

(98 reviews)


Customer recommendations:

Yes (93)|No (5)

Second purchase

5 out of 5 starsby Ezzy on 07/28/2025

I purchased my second vehicle from Riverside Nissan, with salesman Jose C. he is the best if you guys want to be out the dealership quick with your new vehicle ask for him,I’m very happy and excited with my purchase , also the Riverside Nissan team where very polite and explained everything to the T. Highly recommended hands down.
  • Thank you so much for your positive review, Ezzy! I'm glad to hear that you had a fantastic experience purchasing your second vehicle from Riverside Nissan with Jose. It’s great to know that our team provided you with the excellent service we strive for. We truly appreciate your recommendation and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

    by Riverside Nissan on 07/29/2025

Have feedback for this dealer?
98 reviews
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  • The best car dealership ever!!!!

    5 out of 5 starsby Disco Dez on 01/14/2024

    Jose and Genaro helped me out and made sure I left with the car I wanted! They made it happen for me and my kids and made me feel comfortable the whole time! They didn't try and pull a fast one on me, they kept it real and I love that!I highly recommend this dealership, I promise u won't be disappointed!
    • We really appreciate the kind recommendation, Disco. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 01/17/2024

  • Love my Nissan!

    5 out of 5 starsby M I B 2024 on 01/11/2024

    From the first moment I stepped on the lot Mo salesman was very helpful. Everyone that we had contact with was kind and helpful.
    • Thank you for leaving us this great review, M! We are very happy to hear that Mo could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 01/12/2024

  • Convenient and fast customer service

    5 out of 5 starsby Lagunero on 01/09/2024

    Representative at the service center, Marcos was very polite. Process was fast now I’m just waiting for my back order part so I can take my car in so they can replace my radio.
    • Thank you for your great review, Lagunero! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 01/10/2024

  • Always Great Service!

    5 out of 5 starsby Cynthia on 01/05/2024

    I've been taking my car in since 2018, and have always appreciated the great service. They've always been understanding of the fact that since I work remotely, my car doesn't have the normal wear and tear, and don't try to push to many services on me.
    • Cynthia, thank you for taking the time to share your feedback. Each employee is a valued member of the Riverside Nissan team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 01/06/2024

  • the make it happend dealeship!

    5 out of 5 starsby alonso on 01/03/2024

    they are helpfull in all their bussness
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, alonso. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 01/04/2024

  • Great experience

    5 out of 5 starsby Tim on 12/31/2023

    Great experience, service personnel was friendly and the vehicle service was timely.
    • Tim, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 01/03/2024

  • Routine service

    5 out of 5 starsby Richard Levin on 12/31/2023

    Completed service in a timely manner. Advised me when it was completed as advised
    • Hi Richard, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Riverside Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 01/01/2024

  • Quick repair time frame!

    5 out of 5 starsby Juan Alvarado on 12/29/2023

    Great and friendly customer service!
    • Your great feedback truly made our day, Juan! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 12/30/2023

  • Great experience

    5 out of 5 starsby Ken on 12/27/2023

    Had a persistent issue that a different dealership couldn’t resolve. Riverside Nissan fixed it within a couple of hours! They did a great job. We’ll definitely be back.
    • Ken, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 12/28/2023

  • 2024 Nismo Z

    5 out of 5 starsby Ryan Yamamoto on 12/22/2023

    My experience at Riverside Nissan was very pleasant in both the fact that my salesman Adrian was very responsive and friendly as well as the dealership itself working on getting me a fair price on the vehicle. Whilst most other dealerships in the area were charging upwards of up to $10k - $30k markups, Riverside Nissan sold me the vehicle at MSRP which was much appreciated in today's market.
    • Thank you so much for sharing your positive experience with us, Ryan! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 12/27/2023

  • Always my go to

    5 out of 5 starsby Latisha Gary on 12/22/2023

    This dealership has always taken such amazing car if me and my car. I wouldn’t take it anywhere else. They are friendly, knowledgeable and never pushy. They not only have amazing employees, but an amazing waiting area.
    • Thank you for visiting our service department and for leaving the kind words, Latisha. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 12/27/2023

  • Excellent

    5 out of 5 starsby Darniz on 12/14/2023

    Quick service Thumbs up for washing the car These days dealers dot wash cars
    • I am glad to hear you enjoyed your recent visit to our service department. At Riverside Nissan we believe clean cars make happy customers and I am pleased to hear you appreciated your free car wash! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 12/15/2023

  • And the truth shall set you free!

    4 out of 5 starsby Cliff Johnston on 10/15/2023

    My Service Writer, Nick, is very knowledgeable about vehicles and listened to my specific repairs that I wanted. He gave me a recap of all the maintenance items that I requested and then completed my estimated invoice. He then gave me an estimated amount of how much time I could expect the labor to take. Nice job and I would recommend his services to any of your customers. Ps. I also got a chance to meet the technician who performed all my work and he was outstanding!
    • Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 10/17/2023

  • Super amazing experience

    5 out of 5 starsby Mea on 08/05/2023

    Very knowledgeable and helpful salesman. Everyone greeted and offered assistance. Carl provided undivided attention to detail and helped me find my dream car. Thank You and all the amazing staff at Riverside Nissan.
    • I am ecstatic to hear you were able to purchase your new ride, Mea! At Riverside Nissan, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 08/09/2023

The following reviews are more than two years old. They are not included in the overall rating.
495 reviews

  • Good service dept.

    5 out of 5 starsby Ke on 04/28/2023

    Helpful always professional, and helpful
    • Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 05/02/2023


  • Marcos had great customer service very clean Dealership thank you.

    5 out of 5 starsby Martha Santos on 10/27/2022

    They have awesome customer service Very positive and polite.
    • Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 10/28/2022


  • Emily

    5 out of 5 starsby Emily on 10/26/2022

    I had quite a bit of work done. I feel like the price was fair and my advisor applied a coupon from the website. All the work was completed as promised.
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 10/28/2022


  • It took them 9 hours for Oil Change

    1 out of 5 starsby Jane Doe on 10/19/2022

    Service is getting worse at this location, it took them almost 9 hours to perform Oul change and tire rotations.
    • Jane Doe, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 10/21/2022


  • Not happy

    1 out of 5 starsby Maria on 10/13/2022

    I took my car in for an oil change (I had an appointment) and my car was making a sound when I turned. They said my car would be ready by 2 latest 3 and I was like ok perfect no problem (my appointment was at 11:15) I only got one update at 2:30 and the girl said my car was almost ready they were just test driving it to make sure they fixed it correctly and I said ok cool no worries that’s fine. 3 pm came around and nothing ok fine. 4 pm and still nothing. 4:20 I finally when up to her and asked her what was up to my car because I needed to be at work at 5 and I had to pick up my sister at 3:30 she calls and my car was apparently getting another test drive. I don’t mind waiting and I feel like I was very patient the whole time but the way she answered me was very rude and I have bought 4 cars from this particular Nissan but she makes me not want to come back at all for anything that has to do with service. She provides no updates on my car I even left to go get something to eat and I text her and received no reply. She needs to be able to at least let people know that the car is going to take longer. I feel like I was very patient because I didn’t say anything until 4:20. I would’ve made different arrangements even left my car if I needed to but she didn’t say anything at all.
    • We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Richard Michaelson on 10/18/2022


  • Great service

    5 out of 5 starsby John Z on 10/13/2022

    Great staff and fast service
    • Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 10/14/2022


  • Thanks for always being the best!

    5 out of 5 starsby Isa on 10/06/2022

    Super friendly! Fast! Make an appointment! Makes things faster! Love this dealer and will always come back! Marco makes this always a pleasant experience!
    • Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Nissan on 10/07/2022

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About our dealership

Riverside Nissan, your premier Nissan Dealership serving the Inland Empire where you'll find our entire team is 100% committed to delivering the very best possible experience for all our customers. The incredible quality of the vehicles we sell and maintain is plain for anyone to see, and it's our aim to offer a service to all our customers to match the excellence of the vehicles we sell. Whether you're in our showroom viewing the latest stunning models from Nissan, or you've brought your existing vehicle to us for work carrying out, we'll do everything we can to meet all your needs and requirements and to exceed your expectations whenever we can. Our friendly and experienced team is ready and waiting to help with whatever you need, whether it's information on our new and used vehicles, or the services offered by our professional and highly trained service center and parts department.

Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
Languages Spoken (4)
  • English
  • French
  • Chinese
  • Spanish