Customer Reviews of Riverside Nissan
Review type:
Second purchase
Review
by JENNY on 08/01/2025Positive and helpful service..Addressed all questions..As usual satisfied with the great service and the team .Thank you for your wonderful review, Jenny! I'm thrilled to hear that you received positive and helpful service at Riverside Nissan and that all your questions were addressed. It's always our goal to ensure our customers leave satisfied. We appreciate your support and look forward to welcoming you back soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Customer service and pricing
by Sam on 07/30/2025Customer service needs alot of work. They don't care for the consumer or their needs, too busy acting like they are busy. Prices are outrageous and they honor previous prices for constant returning loyal customers. This dealer needs a… overhaul!!Thank you for sharing your experience with us, Sam. I understand your concerns regarding customer service and pricing at Riverside Nissan. Your feedback is valuable, and we are committed to improving our services to better meet our customers' needs. If you would like to discuss this further, please feel free to reach out to me directly. I appreciate your input, and we hope to have the opportunity to serve you better in the future. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
I just might go back and buy that Z too
by Dusty on 07/25/2025I was greeted right away and I found my truck online. I already knew what I wanted to buy. It probably didn’t hurt that. My credit score was excellent, but I was in and out of there quick my bank finance be cheaper than Nissan and they’re… the ones to discover that they did all the legwork and I’m very pleased with this dealershipThank you for your fantastic review! We're thrilled to hear that you had such a positive experience at Riverside Nissan and found the truck you were looking for. It’s great that our team was able to assist you efficiently and that you were pleased with the financing options. We appreciate your trust in us and look forward to welcoming you back for any future needs! Safe travels in your new truck! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Second purchase
by Ezzy on 07/28/2025I purchased my second vehicle from Riverside Nissan, with salesman Jose C. he is the best if you guys want to be out the dealership quick with your new vehicle ask for him,I’m very happy and excited with my purchase , also the Riverside… Nissan team where very polite and explained everything to the T. Highly recommended hands down.Thank you so much for your positive review, Ezzy! I'm glad to hear that you had a fantastic experience purchasing your second vehicle from Riverside Nissan with Jose. It’s great to know that our team provided you with the excellent service we strive for. We truly appreciate your recommendation and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Best experience as a first time buyer !
by Asnah on 07/22/2025updated 07/28/2025Helped me as soon as I got to the front door of the building. Salesman was very professional and friendly throughout the whole experience. Got me into a nice used car that I was looking at. The car I was looking at had light scratches in… the rear bumper but they said they would buff it out as much as they could without damaging the paint and they did so. I was amazed by the job they were able to do. Worked with me as much as they could to make me feel comfortable with my payments and overall was a great first time experience.Thank you so much for your wonderful review! I'm thrilled to hear that you had a positive experience at Riverside Nissan. It's great to know that our team was able to assist you promptly and professionally, and that you are pleased with the used car you chose. We're glad we could address the scratches on the bumper to your satisfaction. We appreciate your kind words and hope to see you again for your future automotive needs! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great customer service
by Andrea on 07/27/2025Esteban was extremely helpful with whatever question I had and has always been very attentive to my car’s needs. I would definitely recommend any Nissan car owner to have the work their car needs done at this location.Thank you for your kind words, Andrea! I'm glad to hear that Esteban provided you with exceptional assistance and attentiveness to your car's needs. At Riverside Nissan, we strive to offer top-notch service, and your recommendation means a lot to us. We look forward to seeing you again for any future vehicle needs! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Always Helpful
by Andrea on 01/16/2024updated 07/28/2025I’ve been taking my car to this dealership for more than a year and I’ve always been satisfied with the care and thoughtfulness from the service staff. I’ve never had a problem being able to schedule an appointment the night before. I… wouldn’t take my car to any other placeGood service
by Poppop on 07/24/2025Service advisor was helpful made sure job done in timely matterThank you for your positive review! I'm glad to hear that our service advisor was helpful and ensured your job was completed in a timely manner. Your satisfaction is important to us at Riverside Nissan, and we look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Fast and easy
by Emily on 07/18/2025I was refered to you guys by toyota and when I got there they had the perfect car parked in fromt ready for a test drive they worked with me on the price didn't try to sway me into something else and got me a car that fit my needs quickly.… Have you ever bought a car in under an hour and a half? Amazing service very happy with my purchase! Liz, Mejd and the sales manager were all great!Thank you so much, Emily! I am happy to hear that you found the perfect car and had such a positive experience at Riverside Nissan. Our team, including Liz and Mejd, is dedicated to providing exceptional service and ensuring our customers' needs are met. We appreciate your feedback and hope to see you again soon. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Unnecessary service
by Addiel Flores on 07/22/2025Took my car in for a recall work. Gave me a quote for 6,000 worth of work the recommended. Over half of the work that had already been done, so the parts were not even checked before they were offering to replace them.Thank you for your feedback, Addiel. I understand your concerns regarding the estimated cost and the assessment of your vehicle during the recall work. It’s important to us that our customers receive accurate and thorough evaluations. Please feel free to reach out to me directly at Riverside Nissan so I can discuss your experience further and address any discrepancies. Your feedback is appreciated as it helps us improve our service. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Chill experience
by Dave P on 07/22/2025The entire process was a very chill no pressure experience. I had stopped a few days earlier and was provided with all the information I requested without any pressure to make any commitments. When I returned to make a deal I received the… same no pressure service and with some minor trivial back and forth we were able to make a very amicable deal. I have zero regrets on this purchase.Thank you for sharing your experience, and I truly appreciate your positive feedback, Dave! It's great to hear that you found the process at Riverside Nissan to be chill and pressure-free. We always strive to provide our customers with all the information they need while ensuring a comfortable environment. We're delighted that you felt satisfied with your deal, and we look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
No nonsense!
by Surge on 07/15/2025updated 07/21/2025We started shopping for a 2025 Pathfinder and after putting up with games at other dealerships, Riverside Nissan (Metro) came through with a straightforward, right-to-business sale. They were fair with their offer on my trade-in, and… honored the selling price they had published online. I would be happy to do repeat business with Riverside Nissan.Thank you for your fantastic review, Surge! I'm thrilled to hear that your experience with Riverside Nissan was straightforward and fair while shopping for your 2025 Pathfinder. It's wonderful to know that we met your expectations, especially regarding your trade-in offer and our published prices. We appreciate your willingness to return for future business and look forward to serving you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Bait and switch
by Mememc on 07/20/2025The sales and finance people were super nice except they tried to trick me into buying the 5 yr service. The original monthly payment I was quoted included $800 for the service and when the time came for the paperwork, I was told she would… "move some numbers around so i didn't have to pay extra for the service". When I asked what the payment would be without the "free" service it dropped. Look out for the bait and switch!Thank you for sharing your experience with us. We appreciate your feedback as it helps us improve our services at Riverside Nissan. I'm glad to hear that our sales and finance team was kind and helpful. However, I understand your concerns regarding the service package and pricing transparency. We strive to be upfront about all costs, and I encourage you to reach out to me directly so I can address your concerns and ensure a better experience in the future. Thank you for your insights! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Estaban is the best advisor!
by TR on 07/20/2025I always feel like I’m being taken care of at Riverside Nissan. My advisor is Estaban and he always goes above and beyond for me. There are many other places I can get my serviced but I’d rather go here. I don’t feel like he up sales me and… I get a fair price when I do need maintenance on my car.Thank you so much for your kind words! I'm thrilled to hear that Estaban consistently provides you with excellent care at Riverside Nissan. It's great to know you appreciate our approach to fair pricing and honest service. We look forward to continuing to serve you and your car in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Went amazing
by Jay on 07/17/2025In and out quick got deal done I love my new carThank you for your review, Jay! I'm thrilled to hear that you had a quick and positive experience at Riverside Nissan and that you love your new car. We appreciate your business and look forward to seeing you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Nobody beats Riverside!
by Angel aka Spiff on 07/16/2025Absolutely enjoyed my business with Cesar. Moe the sales rep was very easy going, informative and patient with us. Cesar you are the absolute best salesmen I have ever worked with, hands down! Thank you for working with me to aquire my… amazing dream vehicle! Great working with everyone at Nissan Riverside!Thank you so much for your kind words, Angel! I'm thrilled to hear that you had a fantastic experience with Cesar and Moe at Riverside Nissan. It's wonderful that we could help you acquire your dream vehicle! We appreciate your feedback and look forward to seeing you again. Enjoy your new ride! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Nice
by D Alvar on 07/15/2025Honest and integrityThank you so much for your review! I truly appreciate your recognition of the honesty and integrity at Riverside Nissan. We strive to maintain those values in all our interactions. We look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Fantastic deal and not a lot of BS
by Julius on 07/15/2025Came to shop for a new Nissan Z, Liz was one of the sales rep who helped us. She was very knowledgeable and accommodating! Financing was done tru my personal bank but Liz and riverside nissan did their best on making a deal that is… favorable to me. Well done nissan!Thank you for your wonderful review, Julius! I'm thrilled to hear that Liz provided you with knowledgeable and accommodating service during your search for a new Nissan Z. It’s great to know that Riverside Nissan was able to help you secure a favorable deal. We truly appreciate your kind words and look forward to seeing you again for your future automotive needs! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Good experience
by Ross on 07/09/2025The employees are very nice and helpful. The person I spoke on the phone was actually late and someone else helped me out. He was very helpful. He was willing to find the car I wanted. I like that we didn’t spend time wasting on “how… much can you afford” concept Instead we got down to the nitty gritty. The general manager even honored the internet price I showed him: He gave me a comparison of their sales vs the Costco program. The process was quick just the way I like it.Thank you for your awesome review, Ross! We're thrilled to hear that you found our team at Riverside Nissan helpful and attentive to your needs. It's great to know that we could assist you in finding the right car without unnecessary delays. We appreciate your positive feedback about our pricing and sales process; we strive to make everything as efficient as possible for our customers. We hope to see you again soon, and don't hesitate to share your experience with others! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
All good by now
by Jeremy on 07/07/2025Straight forward, good deal, nice rate. The only downside is no soda on site. :)Thank you for your great review, Jeremy! I'm thrilled to hear that you had a straightforward experience and found a good deal with us at Riverside Nissan. We appreciate your feedback about the soda and will take it into consideration. We hope to see you again for your next vehicle purchase! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Catch me if you can 2022 Audi girly
by Danie on 07/06/2025The whole time car shopping for a car I felt heard and I felt reassured. I am so satisfied with my purchase, I was blessed with all types of deals and was able to make my decision for a car writhing 2 days! I never felt pressured!!! Big… thank you to Danny T. the manager and Chris!!!! They are so helpful and moved with pure intentions.Thank you, Danie! I'm thrilled to hear that you had such a positive experience at Riverside Nissan. It's great to know that Danny and Chris were able to assist you in finding the right car and that you felt heard and reassured throughout the process. We appreciate your kind words and look forward to seeing you again in the future. Enjoy your new car! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Riverside Nissan, your premier Nissan Dealership serving the Inland Empire where you'll find our entire team is 100% committed to delivering the very best possible experience for all our customers. The incredible quality of the vehicles we sell and maintain is plain for anyone to see, and it's our aim to offer a service to all our customers to match the excellence of the vehicles we sell. Whether you're in our showroom viewing the latest stunning models from Nissan, or you've brought your existing vehicle to us for work carrying out, we'll do everything we can to meet all your needs and requirements and to exceed your expectations whenever we can. Our friendly and experienced team is ready and waiting to help with whatever you need, whether it's information on our new and used vehicles, or the services offered by our professional and highly trained service center and parts department.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- French
- Chinese
- Spanish
Thank you so much for your positive review, Ezzy! I'm glad to hear that you had a fantastic experience purchasing your second vehicle from Riverside Nissan with Jose. It’s great to know that our team provided you with the excellent service we strive for. We truly appreciate your recommendation and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
by Riverside Nissan on 07/29/2025