Riverside Honda
Customer Reviews of Riverside Honda
Review type:
LAK
by LAK on 07/31/2025Friendly, quick and handled the problem!Switched to Riv Honda
by RepRiv on 07/30/2025Love that the dealer is closer to home. We’ve been there a few times now and Cesar was our service rep. He’s been amazing and super helpful. He’s knowledgeable to gave us different options on what the car can use for service. Next time we… go we are definitely requesting Cesar.Thank you for your wonderful review! I'm thrilled to hear that you found Riverside Honda's location convenient and that Cesar provided you with excellent service. His expertise and willingness to offer options are truly appreciated. We look forward to seeing you next time and ensuring you have another great experience! Don't hesitate to reach out if you need anything in the meantime. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
FOB key replacement
by William Hardesty on 07/30/2025I went to Riverside Metro Honda to have my laser cut FOB key replaced. The dealership also needed to sync my new FOB to my vehicle. Riverside Metro Honda service department safely, quickly and accurately provided the service that I… needed. It took approximately 1 hr and 15 mins. The waiting area was clean, the coffee was hot and delicious. I would recommend them to you too!Thank you so much for your wonderful review, William! I'm thrilled to hear that your experience at Riverside Honda was positive and that our service department efficiently handled your laser-cut FOB key replacement and syncing. It's great to know you enjoyed the clean waiting area and hot coffee during your visit. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Gracious service
by Lifetime customer on 07/30/2025The employees are extremely helpful.Thank you for your positive feedback! I appreciate you taking the time to highlight our employees at Riverside Honda. We strive to provide exceptional service, and it's wonderful to hear that our team has made a positive impact. We look forward to seeing you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Timely service
by Greg on 07/29/2025Vehicle maintenance was done in a timely manner by friendly staff.Thank you for your glowing review, Greg! I'm delighted to hear that your vehicle maintenance was completed promptly and that you had a positive experience with our friendly staff at Riverside Honda. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Helpful Honda Service People
by Pedera on 07/29/2025My current Accord, third Honda, and I have been coming to the Riverside facility for over 20 years now. The service is consistently excellent: thorough work, friendly employees, and fair pricing. That kind of relationship can't be… beat! My only (minor) "issue"? I miss those free car washes! 💜Thank you so much for your wonderful review, Pedera! I truly appreciate your loyalty to Riverside Honda over the years and am thrilled to hear that you've consistently experienced excellent service with us. Your feedback about the free car washes is noted, and we appreciate your understanding. We look forward to seeing you again for your next service! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Always good service
by T Boone on 07/29/2025I have used this Honda service center for many years. Never had a problem. The staff has always been friendly and knowledgeable. I will continue to come here for my routine maintenance. Keeping my car in good shape.Thank you for your wonderful review! We at Riverside Honda appreciate your loyalty and are thrilled to hear that you have consistently had a positive experience with our friendly and knowledgeable staff. We look forward to continuing to assist you with your routine maintenance and keeping your car in great shape. See you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Service Center
by SYED BUKHARI on 07/25/2025Very professional and cooperative staffThank you for your wonderful review, Syed! I am glad to hear that you found our staff at Riverside Honda to be professional and cooperative. We appreciate your feedback and hope to see you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Civic Service
by William Brackett on 07/27/2025Good service and good completion time. Always good support from Scott Brady.Thank you for your kind words, William! I'm glad to hear that you received good service and support from Scott at Riverside Honda. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great service and professionalism
by Gavin L on 07/22/2025They consistently service my 2022 Civic Sport Touring hatch in a timely manner with reasonable prices for routine maintenance. The staff is friendly and attentive.Thank you for your feedback, Gavin! I am glad to hear that our team at Riverside Honda consistently provides timely service for your 2022 Honda Civic Sport Touring at reasonable prices. It's great to know you appreciate our friendly and attentive staff. We look forward to serving you again. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Excellent service from Paul!
by Taylor J on 07/23/2025I had the best experience with Paul. He was extremely helpful and kind. He was able to fix my AC the same day even though I didn’t have an appointment. He was very communicative and allowed me to ask any questions! Would highly recommend… him to anyone with a Honda!!Thank you for your awesome review, Taylor! I'm glad to hear that you had the best experience with Paul at Riverside Honda. It's great to know he was able to assist you promptly with your AC and made you feel comfortable throughout the process. Your high recommendation means a lot to us! We look forward to seeing you again in the future. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Awesome Service
by D Bates on 07/22/2025Quick, convenient and friendly service.Thank you for your positive feedback! I'm happy to hear you had a quick, convenient, and friendly experience at Riverside Honda. We appreciate your support and look forward to seeing you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Hondastic service
by Javier on 07/23/2025Riverside Honda has never let me down especially my service adviser Scott Brady and his partner in crime Paul Hamilton. They take care of my car, if anything is needed they inform me, everything up front. The place is clean, employees are… polite.Thank you, Javier! We truly appreciate your kind words about Riverside Honda and our service team, Scott and Paul. It’s great to hear that you're satisfied with the care and communication regarding your vehicle. We take pride in our clean facilities and courteous staff. We look forward to seeing you again for your next service! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
No empathy at all
by No empathy required on 07/21/2025My vehicle needed a new battery since the old one had no life left so I drove it to this dealership and the vehicle stalled out 10 feet from the service department I called the service department and the individual thought being broken down… 10 feet from the service department was funny I asked him if he could bring a portable battery charger and he said no for me to call a tow truck I had to stand in the hot sun for 2 hours while I waited on a tow truck to bring to help charge my battery the tow truck driver told me to call off purchasing a battery from them and any service appointment s I ended up buying the battery and not getting any other service done the service advisor said I can speak to his manager his manager was giving me dirty looks and also when I tried making the initial appointment the lady answering the phone started insulting me why I kept repeating the word service to her this dealership doesn’t care about your safety or well being only your moneyThank you for sharing your experience with us. I understand that having your battery fail while so close to our service department was frustrating for you. I appreciate your feedback about the interactions you had, as it helps us identify areas for improvement. Our goal at Riverside Honda is to provide the best service possible. I encourage you to reach out to me directly so we can discuss your concerns further. Thank you for taking the time to bring this to our attention. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Tech turned on AC during oil change appt and left it on
by Karina on 07/20/2025The tech turned on the AC during the servicing and did not turn it off. It really wasn't needed for an oil change, and I had only rolled in with 50 miles of fuel in the tank. AC eats it up really fast. My Civic is the natural gas model and… it does not get much range, I try to conserve it regularly. He wasn't even in the car long enough for it to need to cool down. And leaving the AC on without airing it out first makes the interior smell weird. Advisor also told me that all parts from my parts car (2012 CNG Civic) would not be compatible with the 2014, which after doing my own research, was either gross misinformation or a bold-faced lie. They're both 9th gen Civics.Thank you for sharing your experience with us regarding your recent service at Riverside Honda, Karina. I understand your concern about the AC being left on during your oil change and the impact it has on your natural gas Civic's fuel efficiency. Additionally, I appreciate your feedback about the compatibility of parts from your 2012 CNG Civic to the 2014 model. We value your insights and encourage you to reach out to me directly to discuss these issues further. Our goal is to ensure our customers receive accurate information and the highest standard of service. Thank you again for your feedback. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Wound recommend every time
by Jamie Frietze on 07/20/2025They always take good care of me , I have been coming to this dealership since 2004 , so over 20 years of great service always welcome to listen to customer … like I said great service ……Thank you for your wonderful review, Jamie! We're so glad to hear that you've been a loyal customer of Riverside Honda for over 20 years. Your continued support means a lot to us, and we appreciate your kind words about our service. We look forward to welcoming you back for many more years to come! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great beginning to end.
by Jesus c on 07/18/2025Came in for a casual oil change and rotation service and left with peace of mind . Erwin E Stein Took me through all my car issues and upcoming Maintenance. When I mentioned the possibility of scheduling my recall I had put off for months… he let me know he’d take care it . Well not long after he informed me that the team was in fact taking care of my fuel pump recall during this exact visit. I came out of the dealer with peace of mind knowing Erwin had my best interest in mind , thanks again!Thank you for your kind words, Jesus! We're thrilled to hear that you had a great experience during your visit to Riverside Honda. It's fantastic to know that Erwin provided you with such attentive service and took care of your fuel pump recall. We strive to give our customers peace of mind, and it sounds like he truly delivered on that promise. We look forward to seeing you again for any future service needs! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Do not recommend
by E on 07/17/2025Went and got an oil change the other day & realized whoever did it, did NOT out the piece underneath my car back on correctly & now every time i hit a speed bump or a dip i hear it scraping my car. Wish I could insert a picture, haven't had… time to go back so now i just keep damaging my car. Thanks hondaThank you for your feedback. I understand your frustration regarding the issue you've experienced after your oil change at Riverside Honda. Your vehicle's condition is important to us. Please reach out to me at your earliest convenience so I can address the matter and ensure everything is back to normal. We appreciate your understanding and look forward to assisting you. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Trusted Service
by Chanell B on 07/17/2025Honestly I wish I had originally bought my Honda from here. I've only had great experiences. They have never lied to me, or try to over charge me. They explain everything to me, always tell me when they have coupons to make things more… affordable and never try to add on any unnecessary additional services. I trust Riverside Honda, and I'd recommend them to anyone, especially women who have been taken advantage of before at other car business before.Thank you so much for your kind words, Chanell! I truly appreciate your trust in Riverside Honda and am delighted to hear that you've had great experiences with us. I understand how important transparency and honesty are, especially in the automotive industry. I'm glad to know that our efforts to provide affordable service and clear communication make a difference. Thank you for recommending us, and we look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great service
by TD on 07/17/2025I brought my Honda in for a recall the process was easy the service techs are polite friendly great serviceThank you for your wonderful feedback! I'm thrilled to hear that your experience with Riverside Honda for the recall was easy and that our service team provided you with friendly and great service. We appreciate your support and look forward to welcoming you back anytime! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great Service Ricardo
by Jose D on 07/16/2025Appreciate the explanations provided by Ricardo which helps me understand in detail what I need serviced, etc.Thank you for your kind words, Jose! We're thrilled to hear that you found Ricardo's explanations helpful in understanding your service needs. At Riverside Honda, we strive to provide clear communication and excellent service. We look forward to assisting you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Welcome to Riverside Honda!
New & Used Honda Dealer serving the Inland Empire.
Hello and welcome to Riverside Honda, your premier Honda Dealership serving the Inland Empire. Honda's vehicles have long been known for their reliability, dependability and safety, and we back up those outstanding attributes with a team of friendly professionals who are dedicated to delivering the best possible customer experience and exceeding your expectations whenever they can. Regardless of whether you're here checking out our extensive lineup of new and quality pre-owned vehicles or your current vehicle is in for some work, you can be assured of the warmest of welcomes and the very best customer service from our highly trained and hardworking team.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- French
- Arabic
- Tagalog
Thank you for your wonderful review! We’re thrilled to hear that you found our team at Riverside Honda friendly and quick in handling your issue. We strive to provide excellent service, and your feedback is greatly appreciated. We look forward to assisting you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
by Riverside Honda on 08/01/2025