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Customer Reviews of Poway Honda

Review type:

Overall rating

4.9
4.94 out of 5 stars

(69 reviews)


Customer recommendations:

Yes (67)|No (2)

Car Purchase

5 out of 5 starsby Satisfied on 07/22/2025
updated 07/28/2025

The experience to purchase a vehicle at the dealership was great. The salesman was very informative and willing to work with me for my needs.
  • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

    by Kennedy Seaton on 07/29/2025

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69 reviews
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  • Beware of Forced Add Ons

    2 out of 5 starsby debbies on 02/14/2025

    Great service from Lizabeth, sales and finance. HOWEVER, beware- the sticker price is not the real price (this was a used car purchase) . They stick you unknowingly in the paperwork with forced add on's- specifically two worthless items, Karr and Permaplate. These two items were NOT reflected on the sticker of the car and are NOT optional (you have no choice) - they both amount to over 2 K. No mention of these add on's when you are considering the car or even when you are in the purchase process. People are great, but this is not transparent to a buyer and for this reason I give a lower rating.
    • Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (844) 896-1940 when you have an opportunity, and we will be more than happy to try and turn your experience around.

      by Kennedy Seaton on 02/24/2025

  • Gary Lobel is the easiest and most genuine salesman we have ever dealt with

    5 out of 5 starsby ABCrossPaint on 01/24/2025
    updated 01/31/2025

    This is our second vehicle bought from poway honda and Gary. Seriously the easiest and most genuine salesman we have ever dealt with. We already knew what we wanted, he drew up the paperwork and payment before we got there and we were in and out in 20 minutes both times.
    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 02/03/2025

  • Fast and Kind

    5 out of 5 starsby HMendez on 01/22/2025

    Arlene B. was charming, attentive and efficient. She listened to our questions and made the transaction as pleasant as possible. She is truly a great asset to the dealership
    • It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

      by Kennedy Seaton on 01/27/2025

  • Great buying experience!

    5 out of 5 starsby Abcdety on 01/13/2025
    updated 01/21/2025

    Shout out to Vince for making our HONDA HRV purchase smooth and great value.
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 01/21/2025

  • Very pleased

    5 out of 5 starsby Pleased on 01/17/2025

    Arline my sales person was very helpful and provided a great experience
    • We’re delighted to know you had a great experience with us. Thank you for your support and trust!

      by Kennedy Seaton on 01/21/2025

  • Excellent experience!

    5 out of 5 starsby R. Sanchez on 01/03/2025
    updated 01/09/2025

    Special Thank you to Mike the sales manager. He and Malik (salesman) as well as Ryan in finance. Pleasant experience. Very professional…What a way to start 2025! Thank you Poway Honda!!
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 01/10/2025

  • New car purchase/lease

    5 out of 5 starsby David Flook on 01/07/2025

    Staff and manager were very helpful in the purchase of my 2025 Honda Odyssey. They were friendly, courteous and extremely knowledgeable. Thanks guys..
    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 01/07/2025

  • Sales

    5 out of 5 starsby Elizabeth on 12/30/2024

    Enjoyed Elizabeth honesty and professionalism. She was well informed and helped us very quickly!!!
    • We’re so grateful for your feedback and delighted to know we went above and beyond for you. Thank you for choosing us—our team is here for you anytime!

      by Eleanor Tant on 01/01/2025

  • Sales-Vince

    5 out of 5 starsby AOG 1234 on 12/29/2024

    Vince is the best! He helped me find a car at a price I could afford. He is honest, friendly and very personable.
    • Thank you for taking the time to let us know how we did. We hope you have a great day!

      by Eleanor Tant on 01/01/2025

  • A+ Experience

    5 out of 5 starsby JOHNPASQ on 12/19/2024

    I purchased a 2025 HRV from Raj. It was an excellent interaction the entire way. He was polite and professional.
    • John, we really appreciate your positive review! We look forward to your next visit! Take care!

      by Katie Witt on 12/22/2024

  • Wonderful sale and finance employees

    5 out of 5 starsby Cameron C on 12/12/2024

    Both Malik and Ryan did a great job. Malik made the process easy and explained the features of the car well and the benefits that came with the purchase. Ryan helped the financial aspect go smoothly and simply. Great job by both of them.
    • We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

      by Eleanor Tant on 12/17/2024

  • Vince

    5 out of 5 starsby Andrea M on 11/30/2024
    updated 12/05/2024

    Very satisfied with Vince’s customer service and explaining all we needed to know about the car we wanted to purchase. He made the entire process stress free for me and my wife, and felt as ease we're getting the best price with Vince. Not only did he help to find a car that works for us, he was very patient and didn’t rush us into the sale. Vince is one of the best salesman I’ve ever met and I can definitely see why he earned the gold master title. When I buy another car I’m definitely coming back to this dealership to work with Vince again.
    • Andrea, thank you for your kind review; we are happy to pass along your comments to the team here at Poway Honda! We can't wait to see you again, have a great day.

      by Najya Howze on 12/06/2024

  • Bought a Honda Pilot Touring new vehicle

    5 out of 5 starsby brianram8 on 11/30/2024
    updated 12/05/2024

    Once all the paperwork was completed the process went pretty quick. Got a really good deal on the new Pilot. Happy overall.
    • Hi, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!

      by Najya Howze on 12/06/2024

  • Ask for Gary!

    5 out of 5 starsby Elijah T on 11/26/2024
    updated 12/03/2024

    The sales team at Honda was really really helpful. The amount of bs I had to go through with my trade in was so difficult but Gary and Honda made our lives so much easier !
    • Elijah, we are so happy to read such a great review about Poway Honda! We do hope we can be of assistance in the future. Take care!

      by Najya Howze on 12/03/2024

  • Gary Lobel is the BEST

    5 out of 5 starsby Brandon on 10/16/2024

    Gary Lobel is by far the best part of Poway Honda. He is the only reason I go back. Bought multiple cars from him over the last decade and he always takes care of us. If your looking for new car and want someone you can trust I highly recommend going to see Gary.
    • Brandon, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

      by Najya Howze on 10/17/2024

  • 2024 Honda sport

    5 out of 5 starsby David Perez on 10/06/2024

    I would like to thank Frank Schiefer and Niki for their help and patience. Frank was the salesman that closed the deal. Frank was patient and understood my needs to make the sale happen. I would highly recommend Frank to all my friends and family.
    • Hi David, thank you for taking the time to leave a review for us at Poway Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

      by Eleanor Tant on 10/07/2024

  • Great service

    5 out of 5 starsby Benford on 09/23/2024
    updated 10/02/2024

    I traded in a car to upgrade and felt like it was the best car purchase experience I have ever had. Mike and Raj were exceptional and timely. Under 2.5 hours total! They knocked off 2k of the total prize to bring me in under budget and I feel so blessed. I owe Raj lunch still!
    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 10/03/2024

  • New Prologue EV

    5 out of 5 starsby Deemah Yosef on 09/30/2024

    The team was amazing and patient and made sure we understood what was being done. Frank Schiefer was the perfect sales person to deal with someone who has not dealt with car dealerships before.
    • It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

      by Kennedy Seaton on 10/03/2024

  • Mickey was awesome

    5 out of 5 starsby StuMorse on 10/01/2024

    We called the day before coming in and Mickey was super helpful even over the phone. I told him what I wanted, and when we came in the next day, we had a couple of options waiting and a fantastic deal as well.
    • We’re delighted to know you had a great experience with us. Thank you for your support and trust!

      by Kennedy Seaton on 10/03/2024

  • Pete Minya

    5 out of 5 starsby Peter Minya on 09/25/2024

    My experience was delightful. I bought a 2016 Oddyssey with cash and no trade in. The vehicle is in excellent condition.
    • Thank you for your kind words! We're committed to providing great service and appreciate your review.

      by Kennedy Seaton on 09/27/2024

  • Awesome purchase experience!

    5 out of 5 starsby tajsdca on 09/21/2024

    Vince and Saad were GREAT to work with in acquiring our 2025 CR-V Sport Touring at Poway Honda. This was my sixth purchase from PH since 1991! THANKS GUYS!
    • Thank you for your kind words! We're committed to providing great service and appreciate your review.

      by Kennedy Seaton on 09/23/2024

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